Mrs Daley

I like the fact that you can speak to a real person and they are well equipped to deal with queries

I like the fact that I can drop off any time of day or night and I get an instant receipt

Although not the cheapest car insurance, it is worth every penny. Arriving at Malaga they meet you in the arrivals hall, carry your bags to escort you to your car which is in the car park right outside and you drive away with no waiting. It includes more than one driver and full insurance. You don't have to wait for a courtesy bus or wait in a queue to get you car and they don't try to upsell you 'their' inclusive insurance as its already included in the price. On return, you just leave your car in the car park and walk into the terminal i.e. no waiting for the car to be inspected for every little slight blemish!

Simon ID: 2766 was excellent. He communicated well, kept me safe and helped resolve my issue. Excellent

My order arrived damaged but the swift and polite way in which this was resolved is a credit to The Range customer service team

There was a bit of a wait to get through but once connected the agent was polite, knowledgeable and very helpful. It was obvious that they didnt just follow a script but listened to what i was saying and found a solution that made my experience very good

Ben in the savings team went above and beyond when i called to open a new fixed rate savings account. He was polite and knowledgeable and helped with much more than i called for in the first place - he's a great example to other customer facing people

Shamir at DFS Slough is the perfect salesperson - he’s knowledgeable, he listens, he’s polite, patient and not pushy.

The start of our sofa buying journey was 28 December and it concluded on 1 March on our 3rd visit to the store.

Yet to receive our sofa in 12 weeks time but so far, very pleased with the service.

The patrol man kept us informed of his arrival time and even arrived ahead of schedule. He was courteous and fast to fix the issue.

It was the first time ive used Add to event and i found it so useful - instead of me having to reach out to multiple suppliers, i just put my request into Add to event once and the ones that were available contacted me. I asked a couple of questions and then selected my supplier- easy! Will definitely use again.

Helpful, friendly and polite staff in both Ipswich and Felixstowe branches.

I placed my order on 25th for next day collection from store. My confirmation email said that i would be notified when ready for collection. Its now 28th and i still havent received a notification to say my items are ready for collection. Now i have received an email asking what my experience was like?!!

Update following your response: i dont use the app - i ordered on the website and received a confirmations email so this is how is would expect to receive the notification that my order had arrived in store

Wrong items sent, sorted on phone to take back to store, wasn't at all sorted when i took back to store, some refunds missing, called customer services to get refunds and was told all sorted, email the next day asking me to provide information as not sorted, people in branch didn't know how to provide paper and email receipts, the list goes on,,,,,

Arrived well packaged on date expected. Reasonable price too

Their response was swift, helpful and polite

World of Books had a title that hardly anyone else had in stock and at a reasonable price too. It was used but looked almost new when it arrived which was much quicker than expected. I paid for express delivery as needed asap, which some sellers charge a fortune for but this was also a reasonable pice

Good price for 3 people cover including homestart

Setting up the policy was very easy. Only reason I haven’t rated 5* is it’s only one day into the term so I haven’t yet ‘experienced’ it.

Simple order and return process. Disappointed that the size 7-8 flip flops don't fit even though I already own a pair of superdry 7-8s that do! But no fuss to return