HG

Heather G

United Kingdom

Reviews

Review of DMB Car Seats

Review of Octopus Energy


Rated 5 out of 5 stars

Great supplier

Great supplier

I’ve found Octopus to be much better than previous suppliers I’ve used. Great for using green energy, lots of fun little games to play to save money, cheaper tariffs than other suppliers and good communication with customers. Thanks.

11 September 2024
Unprompted review

Review of Dreamland UK


Rated 5 out of 5 stars

Great product and service

Absolutely fantastic product and customer service. I love my heated throw and have used it regularly so was gutted when it stopped working. I contacted customer service who were extremely helpful and provided a replacement product very quickly. I have had an excellent experience and am delighted with my replacement throw.

1 May 2024
Unprompted review

Review of Aerial Hoops Ltd

Review of DFS Furniture

Review of Europcar UK


Rated 1 out of 5 stars

Europcar Faro airport are con artists

Europcar Faro airport are con artists. I specifically stated on multiple occasions that I did not wish to purchase any additional services or extras for my hire and that I only wanted the car which I had prepaid.

The woman serving continued to try to up-sell. Every time I refused and restated that I only wanted what I had prepaid.

She then put a Portuguese contract in front of me and I wrongly thought this would be for the service I had asked for and had already paid for but she was charging me for all sorts of extras which I had declined.

My card was charged for the extras and customer service have refused to refund it as I signed the contract in a language I do not speak.

Do not trust the customer service reps in store as they are out to try and fleece customers out of money. I was told that the contract was just for the items I had requested but she had sneaked additional items into my order.

16 October 2019
Unprompted review

Reply from Europcar UK

Hi Heather,

Thank you for taking the time to provide feedback.

We are sorry to see your experience with Europcar was worthy of only 1 star.

So this matter can be investigated, please contact our Customer Services team on CustomerServicesUK@europcar.com or by phone on 0371 384 0235.

If you have contact them and have received a response which you are unhappy with, please respond with your further comments so the matter can be reopened for further investigation.

Regards
Tania
Europcar Social Media Team

Review of Muscle Food - MuscleFood.com


Rated 5 out of 5 stars

Excellent service and delicious food

I was very impressed by Musclefood. I ordered a selection of meat, which was well priced, arrived on time and tasted delicious. The chicken breasts are huge! I would definitely buy again and would recommend to others.

10 May 2016
Unprompted review

Review of Ellis Brigham Mountain Sports


Rated 5 out of 5 stars

Great customer service and great product

I was very impressed by the service received at Ellis Brigham. I purchased a new snowboard helmet and it arrived the next day without paying extra for next day delivery. Thanks very much!

18 November 2015
Unprompted review