Patrick

I purchased a Braun Series 9 PRO+ Electric Shaver, 5+1 Ultra Thin Precision Blades, Pro SensoAdapt, 6in1 SmartCare Center, 9667CC, Silver from boots.ie.
Online. When I collected it from my local store and took it home. To my surprise it came with an EU plug. But no adaptor. So I brought it back to the store where I picked it up. Explained about the adaptor not being included. I said if they want me to keep the item they should supply the adaptor as it should have been included. The store assistant spoke to tye manager. Then offered to sell me one. I said it should state uk adaptor required but not included. He didn't care. So rather than give me the needed adaptor to use it in Ireland they lost a sale. This seems ever so silly on their part as it would have cost them very little to fix this and the customer walks away happy. When I reality they shouldn't stock items with EU plugs.

I placed an order with this crowd on 4th of this month. At the time of purchase the site stated a delivery timeframe. Stating from shop and from their supplier. But there was quite a difference. There was no mention of a lead time. After a few days I emailed them to find out when my stuff would be sent. I informed them I was waiting for the item.
They replied 2 days later saying the stuff wasn't in stock. But would have them either the following Monday/Tuesday and would dispatch them as soon as they received them. Tuesday night still no sign of the order being sent. So I emailed them to cancel the order. But then I emailed them again informing them I would leave the order run. Next morning Wednesday. They told me the goods were sent. Also a tracking number. But the goods still weren't actually sent until Friday night. Which according to the tracking the seller dropped the off instead of having them collected. I had actually asked if they had a quicker shipping method. They said no.
Handing the goods to a courier 2 days after they told me the goods were sent. Isn't acceptable. I left a 1 star review. If it was possible I would to leave no stars that's what I would have done. To me it looks like they don't care about how long I was waiting for my order as long as they got paid. Then told fibs about the stuff dispatched when they really weren't. Most likely thing I was going to cancel my order. This was the first time dealing with this crowd and probably the last.
Do yourself a favour steer clear.

I went to purchase 3 small radio controlled cars. They were advertised at just over €28 each. But when I went to pay for the, they increased the price on each item by €9. I contacted their customer service dept about the incident and I was told that's the new price. Even though I had placed my item in my cart. Only at the PayPal payment stage did they increase the price.

I recently placed an order with Plaza Japan. They very kindly sent my order with fast shipping. I got my order very fast indeed. I will be putting in another order soon. They have more goods I want to get. Their prices are really good to. *****

I recently traded a phone with these for a new model. They use macroev. I got an email from their trade in partner saying I had to pay €116 because I forgot to take the pin lock off the device I traded in. Stating if I didn't pay it they would lock my new phone remotely. This is unfair as a simple call or email to ask for the unlock code is a bit steep. I wouldn't have minded paying something because it was my mistake but €116 is very much sticking the boot it. It was a Samsung phone I traded and they should know the unlock code if the are taking trade ins on behalf of Samsung.

We have been buying clothes from this online shop for a few weeks now. I have to say their stuff is excellent quality and nice fitting. Good quality and value for money.
We will be keeping a eye on their website for future purchases. Keep up thr good work.

Don't use this courier service. They are by far the worst courier service. Excuse after Excuse. The item was supposed to be here on 23rd but. The van broke down. It will be out on the 24th. Then the vans were full on the 28th it will be out on the 29th. I called again on the 29th then it was a system error. It was put on the wrong pallet. So it will be out on the 30th. I then told them if its not here on the 30th I won't be accepting it and they can return the item to the online shop and explain why it wasn't delivered.

I purchased a pair of mens trainers from Sportsdirect and they sent me a pair of children's girls trainers. By
mistake. When I contacted their customer service dept they requested me to send pictures of the goods I received even though they were not faulty goods my word wasn't good enough. I sent them back with a returns label they sent me. I also got my refund but it cost me €9.00 for postage. I sent them a copy of the postage receipt and requested they reimburse me as it was not my mistake. Its been a week since I emailed them and so far have been ignored.

I had 2 orders placed within 4 days cancelled by these without them bothering to contact me to let me know. I phoned about the first the customer service said one of the items was out of stock so they just cancelled the whole order but never contacted me to inform me. Then the second was cancelled. This time the items were still in stock but they decided to cancel them again without any notification. I phoned customer service again they made excuses like maybe my credit card was maxed out or maybe they thought someone was hacking my account. I asked to talk to a supervisor and was fobbed off saying that someone would get back to me in a few days. I have had the worst possible experience with customer service dealing with these cowboys.

Very fast service and goods well packaged. I will buy from this site again.

Fabulous bed very solid and quite easy to put together.

Good price for the items I got and well packaged for delivery I looked around the internet for the goods I bought and Wayland games were the cheapest option with delivery free because I spent over €60. So just buy from them and save you the time looking elsewhere.

Great quality goods and free delivery would buy free these again

Booked over the phone the girl booked for me was very helpful and tried to get the best price as my travel plans were flexible she advised me on the cheapest day to travel.