AW

Andrew Whitehead

United Kingdom

Reviews

Review of AliExpress


Rated 2 out of 5 stars

The product was fine but adverts are disgusting

The product was fine, but what I really object to is the horrible adverts I now get for AliExpress. These are mostly for adult related products, which is quite frankly embarrassing.

I ordered a sat nav update for crying out loud, nothing adult related!

For this reason, I will NEVER order from AliExpress again.

5 September 2026
Unprompted review

Reply from AliExpress

Dear Customer,
We are very sorry to hear that you have encountered an issue. This is not the experience we want for our customers. We'd love to look into this case and see how we can help. To help us better understand your experience, please add details like order number or email through the Request Information form that we sent you.
Best regards,
AliExpress Customer Service Team

Review of Evri


Rated 1 out of 5 stars

Parcel stolen before delivery

Parcel stolen before delivery

I used Evri for an eBay sale. I dropped it my local post office. Well packaged etc. it arrived at the seller with the box blatantly cut open with the Xbox inside stolen. I will NEVER use Evri again.

9 December 2025
Unprompted review

Review of Otto’s Garage


Rated 5 out of 5 stars

Very happy customer

Very happy customer. I was able to get my car in for repair, service and MOT at short notice. All work done promptly and kept fully informed. Very reasonable prices and very professional service. Otto's garage strike me as an independent business that is very keen to offer excellent service and gain an excellent reputation. I will definitely be using again.

16 October 2025
Unprompted review

Reply from Otto’s Garage

Hi Andrew

Thank you so much for your review and 5 Stars rating - We really appreciate you taking the time to endorse our services - Thank you🤗

Review of Buyagift


Rated 1 out of 5 stars

Buyagift is a scam

Buyagift is a scam. I bought a hotel break for two with dinner for my wife's birthday, but we can't book anything without having to add at least £125!! What an absolute joke.

I will not buy a buyagift voucher again.

Update. We have now lost the whole voucher. Wanted £20 to extend it, but even looking at alternative options, wanted at least another £70. It advertises things at a certain price, then when you try to book, the price jumps. I am now £75 out of pocket and buyagift have made a free £75 out of me.

Absolute scam. Have I made that clear? Buyagift is a scam.

Reply below from buyagift. I still think it is a scam company.

24 June 2023
Unprompted review

Reply from Buyagift

Hi Andrew,

We're so sorry for any disappointment. All of our Short Break vouchers are sold on the premise that surcharges may be applicable for certain dates or locations and we do our best to make this clear at point of sale. Regretfully, due to the recent inflationary pressures, which is impacting our partnered hotels as much as anywhere else, these surcharges have been higher and more common than we'd like.

We're working hard with our partner base to rectify this situation to improve the availability offered within our vouchers. In the meantime all of our vouchers are fully flexible so you are welcome to choose an alternative experience from our fantastic range.

We thank you for the feedback.

Review of Otrium


Rated 3 out of 5 stars

Second experience better than my first.

Otrium have redeemed themselves a little. My first order was totally messed up and never delivered, but after a few weeks, Otrium have finally sorted me out with a 25% discount and have now delivered my new order.

8 June 2022
Unprompted review

Reply from Otrium

Hi Andrew,

Thank you for your review. We are really sorry that you haven't received your order yet. We understand that you feel that the delivery is taking too long and we would like to apologise for that. Recently we've been experiencing technical and logistic issues and the delivery got extended. However, our team does everything they can to deliver the orders as soon as possible.

As for the carrier -- we've changed the carrier recently, the information should be visible on our website while placing the order.

Please be assured that our support team will respond to all the queries and will carry the necessary investigation, however, it can take a few working days for them to gather the information.

Once again, our sincere apologies for the delay and the lack of efficient communication.

Kind regards,
Otrium Support Team

Review of Officialrapidtests


Rated 1 out of 5 stars

My first review was removed (for no…

My first review was removed (for no reason as I provided proof of purchase as requested by trustpilot), therefore I am resubmitting. There is nothing rapid about officialrapidtests. I sent off my sample PCR UK arrival test on 26 Dec and did not receive a result until 5 Jan. This was a day 2 test, that was supposed to be turned around quickly. I tried to contact officialrapidtests numerous times during this period to try to find out what was happening with my results, to the email address provided on their website, but never received a response.

I have emailed officialrapidtests numerous times since, but still nil response. They do not have any customer service that I can see.

24 January 2022
Unprompted review

Reply from Officialrapidtests

Dear Client,

Thank you for sharing your feedback. We are sorry your experience did not match your expectations. Please know that your situation was an exception.

We can not fix the past but you have our personal commitment to improve the way we provide our service to every customer. Since your review, we have made changes to make sure 100% of our customers are happy!

Thanks for choosing Official Rapid Tests,
The Official Rapid Tests Team!

Review of Halfords Autocentres


Rated 2 out of 5 stars

Ripped off by Bristol Filton Halfords Autocentre

I would leave a better review, but I have just been ripped off having two tyres fitted that were £26 more than I should have paid.

I had an MOT completed on my 18 year old Clio. I knew it needed two new tyres and told the centre this when I dropped the car off. Online, the cheapest tyre for a Clio Mk2 is £36.99 fully fitted (the car doesn't go further than 10 miles at a time, and this is all that is needed). I had tyres fitted at £49.99 each, but the online price of these is only £43.99. Apparently, if I had ordered the tyres myself (rather the Halford autocentre doing this), I would only have paid £43.99. What is this all about???

This is ridiculous. I am at £12 worse off, and could even have saved up to £26 if I had it explained to me that if I ordered tyres myself on line I would save money.

This is clearly just profit making for Halfords. They are a tyre, MOT, service etc centre. They should be able to provide tyres at the correct price.

I will NOT be revisting Halfords again.

Reply from Sophie - really? Is that the best you can do? How about a voucher or something? You have charged me more than you should have!!!

22 July 2020
Unprompted review

Reply from Halfords Autocentres

Hello Andrew,
Thank you for your review and feedback on your experience at Halfords Autocentres. I am sorry to see you felt the price was excessive when visiting us, we aim to provide a high standard of service and are disappointed to hear when we have not achieved this. Kind Regards, Sophie

Review of SelectSpecs.com


Rated 5 out of 5 stars

Fantastic value for money!!!

Two pairs of glasses for under £20, unbelievable!! The glasses are good quality and look a LOT more expensive than they cost.

A very, very happy customer. I would definitely order from SelectSpecs again.

21 April 2013
Unprompted review