Otto’s Garage Reviews 

23
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

After a scary blowout in our motorhome, Otto’s Garage looked after us superbly. They fitted us in quickly, made us feel at ease, kept us informed of the progress and gave us drinks. The whole place ha... See more

Rated 5 out of 5 stars

The service I received was excellent. The team took the time to explain everything clearly, which I greatly appreciated. As someone who isn’t accustomed to visiting garages, I initially felt nervous,... See more

Company replied

Rated 5 out of 5 stars

Very happy customer. I was able to get my car in for repair, service and MOT at short notice. All work done promptly and kept fully informed. Very reasonable prices and very professional service. O... See more

Company replied

Company details

  1. Car Inspection Station
  2. Automotive Repair Equipment Wholesaler
  3. Car Service
  4. Diesel Engine Repair Service
  5. Mechanic

Written by the company

With over ten years of experience serving domestic and commercial clients in and around Avonmouth, Bristol and all surrounding South West locations, our approved garage positions itself as a one-stop shop for keeping vehicles functioning safely and efficiently all year round. As well as the depth of mechanical expertise we bring to the table, we strive to set a gold standard for customer service in our areas of coverage. One way we achieve this is via our convenient Click&Collect service where we handle every aspect of car servicing, MOT servicing or diagnostics and repair on your behalf, making the entire process as simple and stress-free as possible. Click&Collect is ideal for businesses that wish to keep their workforce focused on their tasks, while key parts of their fleet undergo car servicing, MOT servicing, testing, diagnostics or repair. We also provide standalone MOT repairs, handling essential fixes required to pass your vehicle’s MOT test. If your car fails due to issues such as faulty brakes, worn tyres or excess emissions, we’ll handle the repairs immediately. Our expert mechanics can fix most issues on the spot, ensuring a quick turnaround. If parts are needed, we’ll source them swiftly to get you back on the road as soon as possible. So choose us for the following, and see why so many in Avonmouth, Bristol and the South West region trust us as their approved garage of choice: Click and Collect Our Click & Collect service makes car repairs and servicing hassle-free. We’ll pick up your vehicle from your home or workplace, take it to our garage for expert repairs or maintenance, and return it to you once the work is complete. No need to juggle schedules or wait around – we handle everything for you. With our personal, customer-focused approach, we keep you informed every step of the way, ensuring complete peace of mind. Whether it’s a routine service, MOT, or urgent repairs, our reliable team provides a seamless, stress-free experience, so you can carry on with your day. Halal Garage Prayer room facilities available


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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4.6

All reviews

(23)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant!!

After a scary blowout in our motorhome, Otto’s Garage looked after us superbly. They fitted us in quickly, made us feel at ease, kept us informed of the progress and gave us drinks. The whole place has a welcoming, comfortable feel. We had fantastic value for money for all they did. We would highly recommend anyone to use them. To all of the crew at Otto’s - Thank you very much.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant mechanic and company

Silviu was great, super polite and helpful. He collected my car and dropped it back to me. Would 100% recommend this garage, I will be using them for everything in the future

24 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience…

Went to garage for first time today for my MOT . From the very start I was made to feel that customer service was so important . I was offered a coffee and Otto showed me my car on the TV screen being done . I highly recommend the excellent customer care , well done

29 November 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Hi Eddy,

Thank you so much for your review and 5 stars rating - We really appreciate you taking the time to endorse our services - Thank you 🤗

Rated 5 out of 5 stars

Amazing experience very quick answer…

Amazing experience very quick answer happy to help with any issues

12 November 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Hi Ionuț,

Thank you so much for your review and 5 stars rating - We really appreciate you taking the time to endorse our services - Thank you 🤗

Rated 5 out of 5 stars

Very happy customer

Very happy customer. I was able to get my car in for repair, service and MOT at short notice. All work done promptly and kept fully informed. Very reasonable prices and very professional service. Otto's garage strike me as an independent business that is very keen to offer excellent service and gain an excellent reputation. I will definitely be using again.

16 October 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Hi Andrew

Thank you so much for your review and 5 Stars rating - We really appreciate you taking the time to endorse our services - Thank you🤗

Rated 5 out of 5 stars

The service I received was excellent

The service I received was excellent. The team took the time to explain everything clearly, which I greatly appreciated. As someone who isn’t accustomed to visiting garages, I initially felt nervous, but they quickly put me at ease. The pricing was fair for the work completed, and I would not hesitate to use their services again.

28 August 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Hi Temitope,

Thank you so much for your review and 5 Stars rating - We really appreciate you taking the time to endorse our services - Thank you🤗

Rated 5 out of 5 stars

Friendly staff, very efficient

Great oil service on my car yesterday, friendly staff. Thanks guys

20 August 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Hi Steph,

Thank you so much for your review and 5 Stars rating - We really appreciate you taking the time to endorse our services - Thank you🤗

Rated 5 out of 5 stars

First-Class Service


First-Class Service – Honest and Reliable

I’ve used many garages over the years, but this one truly stands out. From booking my appointment to picking up my car, everything was smooth and professional. The team explained the work clearly, kept me updated, and completed the job on time.

What impressed me most was their honesty — they only did the repairs that were needed and even showed me the parts they replaced. The pricing was fair, the quality of work was excellent, and my car now drives like a dream.

It’s rare to find a garage you can trust completely, but I’ve definitely found mine. I wouldn’t hesitate to recommend them to anyone looking for top-quality service and peace of mind.

15 August 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Hi Gabriel,

Thank you so much for your review and 5 Stars rating - We really appreciate you taking the time to endorse our services - Thank you🤗

Rated 5 out of 5 stars

Amazing Service!

Absolutely fantastic service from start to finish! The team carried out my MOT and service quickly and efficiently. They even collected my car and delivered it back within just a couple of hours. Everyone I spoke to was friendly, professional, and genuinely helpful.

The evening after my MOT, unfortunately my car was hit whilst it was parked late at night. They kindly checked my car at short notice, examined it in great detail and reassured me that everything was fine. Their care and honesty gave me complete peace of mind.

It’s rare to find such an honest, caring, and reliable garage these days. I wouldn’t hesitate to recommend them to anyone and I’ll definitely be using them again!

Thank you!

2 August 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Hi Mill,

Thank you so much for your review and 5 Stars rating - We really appreciate you taking the time to endorse our services - Thank you🤗

Rated 5 out of 5 stars

Best garage

Best garage, they have fixed my car

9 May 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Hi Elena,

Thank you so much for your review and 5 Stars rating - We really appreciate you taking the time to endorse our services - Thank you🤗

Rated 5 out of 5 stars

I had a great experience at Otto

I had a great experience at Otto. The staff was professional, honest, and very knowledgeable

5 May 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Hi M&A,

Thank you so much for your review and 5 Stars rating - We really appreciate you taking the time to endorse our services - Thank you🤗

Rated 5 out of 5 stars

Guys are very helpful and sorting out…

Guys are very helpful and sorting out quickly. One of the best garage in area

5 May 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Hi Daniel,

Thank you so much for your review and 5 Stars rating - We really appreciate you taking the time to endorse our services - Thank you🤗

Rated 5 out of 5 stars

Reliable

Cheep, fast and reliable

3 May 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Hi Chloe,

Thank you so much for your review and 5 Stars rating - We really appreciate you taking the time to endorse our services - Thank you🤗

Rated 5 out of 5 stars

Best Garage In town

Cheap fast and reliable 100/100

2 May 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Hi Cornel,

Thank you so much for your review and 5 Stars rating - We really appreciate you taking the time to endorse our services - Thank you🤗

Rated 5 out of 5 stars

Really nice garage


Really nice garage

1 May 2025
Unprompted review
Otto’s Garage logo

Reply from Otto’s Garage

Thank you for your review and 5 Stars rating - We really appreciate you taking the time to endorse our services - Thank you 🤗

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