VA

VA

United Kingdom

Reviews

Review of TeePublic

Review of The iT Store


Rated 5 out of 5 stars

Brilliant staff

Brilliant staff, so helpful and knowledgeable who don’t try to sell you the most expensive item in the shop but the one that really suits what you want. So much better to by preloved at a reasonable price. We always shop there and we are always completely satisfied.

6 December 2024
Unprompted review

Review of Hobbycraft

Review of The iT Store


Rated 5 out of 5 stars

Maybe not the cheapest option but staff…

Maybe not the cheapest option but staff are very knowledgeable helpful and endlessly patient with questions. Have bought from them several times and never been disappointed I recommend them

9 August 2024
Unprompted review

Review of Roman.co.uk


Rated 4 out of 5 stars

This company sells some genuinely good…

This company sells some genuinely good clothes at reasonable prices of course a lot will not be to your taste but if you wade though the selection there is often something that will fit the bill! I like that they do not charge for delivery and although you have to pay for returns this is not a deal breaker for me although, of course, I wish I didn’t have to!

8 August 2024

Review of Lakeland


Rated 5 out of 5 stars

Helpful knowledgeable staff many useful…

Helpful knowledgeable staff many useful items on sale and although not necessarily the cheapest version they are of excellent quality and should something fail to meet their standards they will replace or refund.i have been a customer for some time and I can’t see that changing in the future.

1 August 2024

Review of Yodel by InPost


Rated 4 out of 5 stars

Delivered quickly

22 June 2024

Reply from Yodel by InPost

Thanks so much for leaving a review and we’re glad you had a great Yodel experience.

Review of Restorate


Rated 4 out of 5 stars

They would have got five stars but when…

They would have got five stars but when we opened the parcel both can were dented and in a position where the dents couldn’t have happened in transit.

18 June 2024

Reply from Restorate

Thank you for taking the time to leave us a review. We have a rigorous quality control process in our warehouse and no product leaves us damaged or without sufficient packing materials. If the tins were buckled, this has been caused by being dropped so would have been sustained during shipping. I can only apologise that your order has reached you in less than perfect condition, as you can see from our other reviews this is a rare occurance.

Review of Formula One Autocentres

Review of L'OCCITANE en Provence UK


Rated 5 out of 5 stars

Apart from selling lovely products this…

Apart from selling lovely products this company stands out for its wonderful customer service. I recently made a mistake on my order and one of their lovely customer service agents immediately rectified my problem. So impressive as the mistake was entirely of my making and so they were under no obligation to do what they did I have been a customer for a few years now and that will not be ending anytime soon!

6 April 2024
Unprompted review

Reply from L'OCCITANE en Provence UK

Hi VA. Thank you very much for taking the time to leave us a 5 star review. We are very happy that we were able to assist you and that you are happy with the service that you received. We look forward to welcoming you back soon. All the best, L'Occitane Customer Care 💛


Review of TouchNote


Rated 5 out of 5 stars

Had a small problem with my account…

Had a small problem with my account sent an email and received an answer the same day which resolved the problem, all companies should be like this!

9 March 2024
Unprompted review

Reply from TouchNote

Hey there VA,

Thank you for your kind words—we strive to deliver exceptional service to all our customers!

We're delighted to have swiftly resolved the issue with your account, ensuring your satisfaction!

Providing timely assistance is a top priority for us, and we're glad to have met your expectations.

Best, Team TN

Review of Rather Good Art


Rated 5 out of 5 stars

Excellent company great customer…

Excellent company great customer service art comes well packaged and within a reasonable time frame. Calendar has been much admired great reproductions

6 February 2024

Reply from Rather Good Art

Thank you Valerie - I'm so pleased it's gone down well.

Review of Roman.co.uk


Rated 4 out of 5 stars

I like that they don’t charge you to…

I like that they don’t charge you to deliver(and deliveries are quite quick) or to exchange but only make a charge for a pre-paid return, which is, in my opinion quite reasonable. The quality of their clothes is generally quite good. I have used them before and doubtless will do so again.

22 July 2023

Review of Slimpod


Rated 5 out of 5 stars

An entirely new look at becoming…

An entirely new look at becoming slimmer. Great support team with videos daily emails and a lovely FB group. The company offers a very generous period of time to establish if it works for you. This is not a quick fix, one size fits all programme, some lose a lot of weight immediately others start slow but steady (wins the race) once you’ve paid your three monthly payments it’s your to keep forever. I recommend them.

6 May 2023

Reply from Slimpod

Hi there! Thanks for sharing your Slimpod journey so far.

Review of World of Books

Review of Roman.co.uk


Rated 4 out of 5 stars

Seems a good company

I have purchased several times from them. They do not charge postage to send to you but if you need to return for a refund they charge 3GBP. Mostly your package arrives fairly quickly and if you are in a rush they will deliver next day for about 2BGP. Their quality seems good and they do refund without hassle.

23 July 2022

Review of Lands' End Europe ltd


Rated 5 out of 5 stars

Good company

Quality excellent customer services really helpful if you need them which mostly you don’t! Slightly pricey shipping but worth it in the end and when they have a sale go for it!

15 March 2022

Reply from Lands' End Europe ltd

Thank you for the lovely review

Review of REM-Fit

Review of Cotton Traders


Rated 4 out of 5 stars

Good customer services

Left a not very happy review but was contacted by customer services who resolved the issue there and then, well done cotton traders and the lovely Andy!

11 December 2021

Reply from Cotton Traders

Hello VA,

Thank you for taking my call earlier and it was a pleasure speaking with you although I wish it had have been under different circumstances. We value all feedback as it helps us to continue to improve both the products we sell and the services we provide and I will pass on your feedback regarding the communication of our returns policy onto the relevant teams.

Thank you for providing the tracking information for your return. Just to confirm, your refund has been issued and will show on your original payment method within 3-5 working days. If you require any further assistance please call our friendly Customer Care team on 0161 286 4321.

I again apologise for any disappointment felt.

Kind regards

Andy
Customer Services, Cotton Traders

Review of Cult Pens


Rated 5 out of 5 stars

Great company

Great company! I ordered on one day and the next day it dropped through my letterbox, they had what I wanted and didn’t require me to buy it in a larger amount than I wanted unlike some ot the giant online retailers! Totally recommend.

9 November 2021