Beautifully made products, very heavy and robust. I bought two planters to place next to my garden pond which is a converted hot tub and they are absolutely perfect for the job. The company are a... Mehr ansehen
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Beautifully made products, very heavy and robust. I bought two planters to place next to my garden pond which is a converted hot tub and they are absolutely perfect for the job. The company are a... Mehr ansehen
Unternehmen hat geantwortet
Good website displaying a wide range of planters, liners etc . I ordered 3 zinc galvanised cube metal planters and I am absolutely delighted with them.They are well made and look very stylish in m... Mehr ansehen
Unternehmen hat geantwortet
Ordered bamboo planters and they arrived looking nothing like the image, covered in cracks, poorly put together. Contacted them abs fair play, they got 2 replacements sent quickly. The replace... Mehr ansehen
Unternehmen hat geantwortet
The website is really well organised enabling you to tale time to size and spec what you want and the ordering and delivery have been excellent. The planters (i now have four, are really high qualit... Mehr ansehen
Unternehmen hat geantwortet
Welcome to PLANTERS.CO.UK, your go-to destination for premium planters that blend style, functionality, and sustainability. We are passionate about helping you create beautiful, thriving green spaces—whether in your home, garden, or office. At PLANTERS.CO.UK, we believe that every plant deserves the perfect home. Our mission is to provide high-quality planters that cater to every style and space, making it easy for you to bring nature into your life. Our vast collection features contemporary, classic, and unique designs to suit any aesthetic. Your satisfaction is our priority. We’re here to help you find the perfect planters - We don’t just sell planters; we inspire you to transform your spaces into lush, vibrant oases.
25 Albury Close, RG30 1BD, Reading, Vereinigtes Königreich
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Hat 100 % seiner negativen Bewertungen beantwortet
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I ordered 2 x 75 cm zinc troughs with inserts and rubber feet. The price was competitive and the delivery only took a few days. The troughs were well packaged. I would recommend this company.
The website is really well organised enabling you to tale time to size and spec what you want and the ordering and delivery have been excellent. The planters (i now have four, are really high quality and look great.
Antwort von Planters.co.uk
Great service . Next day delivery. One did arrive damaged and within 5 mins of me mailing them I received an email back advising me that they had already processed a new replacement for me and to dispose of the damaged one .
Megan was a star.
5*
Antwort von Planters.co.uk
the bamboo troughs look good once they are assembled,but a lot of the bamboo was split or splitting
so I've had to secure the split's with wire. Also they are not a good fit.Pre fit hole's too big. Not too happy, hence only 3 stars . Also they are supposed to be black, unfortunately they are not.
I've ordered grey zinc outdoor planter, 70cm high, for my palm tree. It arrived swiftly, well packaged and I was kept in the loop re ETA. Also the comms with the seller was great and easy. Thank you Megan.
The planter itself looks amazingly stylish and well made, can't wait to house my plant in it!
Will be back for more.
Hana
Antwort von Planters.co.uk
Beautifully made products, very heavy and robust. I bought two planters to place next to my garden pond which is a converted hot tub and they are absolutely perfect for the job.
The company are an absolute delight to order from, polite, professional and the deliveries were very fast. I have to say I would recommend them to anyone.
Congratulations and well done.
Antwort von Planters.co.uk
Purchased a 90x90 zinc planter and it arrived quickly and was packed well.
All good when opened and it looks great and I’ve planted a young Acer in it and it looks perfect.
Just ordered another.
Great value
Antwort von Planters.co.uk
Very happy with the planter but have dropped a star due to poor delivery. On 24/8 DHL emailed to say delivery would be that day and I would be given a time slot. This didn't happen and the next day DHL emailed with a time slot for the evening. The planter was left outside the front door with no ring of the doorbell and I received an email from DHL to say that the package was accepted by queen!! I am hoping to order more planters but am now concerned about delivery.
Antwort von Planters.co.uk
Ordered tall planter
Arrived quickly on schedule and looks exactly like photos
Antwort von Planters.co.uk
A great rusted galvanised planter. Very sturdy and better than I was expecting. My friends and neighbours have commented how nice it looks. Very speedy delivery, ordered on a Monday morning and arrived Tuesday afternoon.
Antwort von Planters.co.uk
Good website displaying a wide range of planters, liners etc . I ordered 3 zinc galvanised cube metal planters and I am absolutely delighted with them.They are well made and look very stylish in my garden.
Clear ordering process and prompt delivery.
Excellent service , Thank you
Antwort von Planters.co.uk
Despite DHL making three individual deliveries,everything arrived safely with no damage.Ordering process was excellent and the ladies on the sales desk extremely helpful.
The product is superb.
Antwort von Planters.co.uk
Ordered bamboo planters and they arrived looking nothing like the image, covered in cracks, poorly put together.
Contacted them abs fair play, they got 2 replacements sent quickly.
The replacements were even worse though. Misshapen, bent with nothing fitting together properly.
£200 for a product worth about £10. Seems like the service is good but product quality is abysmal.
Antwort von Planters.co.uk
Good quality planters, very well priced and delivered quickly. Would definitely use this company again.
Antwort von Planters.co.uk
A gorgeous, sleek addition to the garden! The height is perfect for creating visual depth, and the zinc galvanised build feels incredibly high quality. It looks exactly like the photos and provides a premium look for a reasonable price. 5 stars!
Antwort von Planters.co.uk
This is my second order of planters as decided I wanted more in the garden. The first order had delays through DHL but the second delivery also came through DHL and was completely opposite and went very smoothly, was quick and efficient, no problems what so ever this time. Customer services were great on my first order and kept me in the loop
Antwort von Planters.co.uk
Antwort von Planters.co.uk
I've had very poor service from Planters.
I ordered 2 green zinc Galvanised Trough Planters on 9th July for £240. When I ordered, the item was expected to be shipped within 1-2 days. I had no update, until I emailed on the 20th July to be told the item was out of stock, with new stock due to be arriving in August (although no set date could be given). I informed them I was happy to wait for it to come back in stock, rather than cancel my order.
Then on the 31st July my order was cancelled with no explanation. I emailed again to ask what the reason for cancelling was and I was told again the item was out of stock. I replied to complain about the lack of communication and was told on the 9th August that it would be escalated to a manger. I have again had no response until I emailed yesterday (24/08) asking for an update, to be told 'I can see new stock of the item is available', with no acknowledgement of my complaint or any update on this. To add insult to injury, I've checked again and there is still no stock of this item despite that email! Why am I chasing constantly for updates!?
I'm really infuriated by the lack of customer service and it has put me off using Planters again, despite the fact that I really like the zinc planters they offer!!
UPDATE: Planters has been in touch to rectify the situation. My planters are now due to be delivered in September when they come back in stock again. I have updated my rating, dependent on the planters arriving.
Antwort von Planters.co.uk
I had a critical deadline that I needed the planters within. First of all I liaised with someone on email called Hazel whom I thought was a person but turned out to be a robot. You should make that COMPLETELY clear. It’s totally misleading and gives a false sense of security. Then I was told by people in customer service the planters would be dispatched the day I paid if I paid before 12 noon plus I would get a text on the morning confirming time of delivery. Neither of these things happened which meant I paid for them and they didn’t arrive in time. Now they are saying I have to pay to have the couriered back because within your terms and conditions you haven’t broken your own rules. However, you did not do what you told me you would do and it was only because you said they would be dispatched that day and I’d get a text allowing me to plan that I bought the planters. So I bought them under force pretences and I think you should pay for the cost of my returning them.
Antwort von Planters.co.uk
Okay so I was not going to do a review but the saga continues. Ordered 2 x1.8m planters with the trellis for both. Order arrived less 3 parts. Contacted customer services who where very helpful as the parcel which arrived was all burst and had lost loads of screws and 2 wheel missing. This was reordered abd arrived. However it took several weeks for the other parts to arrive. When they did. The planter was severally warped abd took quite a bit to assembled. The trellis I had to screw most of it back on as it was off the supports which had been broken at the factory when screwing together. Just a very poor setup and poor products for what we paid. I'm shocked at this company and so annoyed between DX parcels losing 3 items and the conditwhich every item has arrived in. Who cares it's only £600.never again
Antwort von Planters.co.uk
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