Susanna Frost

United Kingdom

Reviews

Review of Twomagpiesbakery

Review of ADOR


Rated 3 out of 5 stars

Long time waiting

It’s taken such a long time to deliver this order. I ordered on 17 June and it arrived 17 July. I did enquire and the response was fast and professional. It was a bit disappointing. The shirt is lovely and I’m happy with it

July 16, 2026
Unprompted review

Reply from ADOR

Thank you for your honest and balanced feedback — we truly appreciate it.

We apologize for the longer-than-expected delivery time on your order. Over the past few weeks, we've launched several new styles that turned out to be much more popular than anticipated, which slowed down our fulfillment process more than we had planned. That said, we're happy to hear that our customer service team was able to assist you promptly, and even more so that you're pleased with the shirt!

Please know that we've already been taking steps to improve our shipping speed and overall processing times, and we're seeing great progress. We hope you'll give us another chance in the future — we'd love to serve you better next time.

If you ever have any questions, don't hesitate to reach out to us at customerservice@ador.com.

Review of RIXO


Rated 5 out of 5 stars

i have a fair few dresses and they…

i have a fair few dresses and they always feel amazing to wear and very special

May 25, 2026

Reply from RIXO

Dear Susanna,
Thank you so much for your lovely review! We’re so happy to hear you’ve built up a collection of RIXO dresses and that they always make you feel amazing and special when you wear them!
Thank you for your continued support, and we hope you enjoy wearing your RIXO dresses for many years to come.
Kindest,
RIXO

Review of Varley

Review of Magnum


Rated 1 out of 5 stars

Horrified at the revolting magnum…

Horrified at the revolting magnum classic I ate today. The chocolate was slimy and the ice cream was totally different. Where’s the gorgeous thick crunchy chocolate covering? The taste is dreadful and I won’t be buying it again

May 10, 2026
Unprompted review

Review of Wickes


Rated 5 out of 5 stars

Fantastic service from start to finish

Colchester Wickes have done the most amazing job on our kitchen. John handled the order with efficiency and precision and Steve and his team were utter perfectionists. It was easy to watch the process and Steve kept me up to date with everything all the time. Thanks Wickes Colchester for a 5 star job!

March 2, 2026
Unprompted review

Reply from Wickes

We're happy to hear that John and Steve provided a 5-star kitchen experience. It's great to know that the order was handled efficiently, and the installation team were perfectionists. We appreciate your feedback! -AK

Review of True Potential


Rated 5 out of 5 stars

Great follow up

I’ve used this investment platform for a few years. Today I had a really thorough follow up call to check my situation. Great to know they are on hand and ready to support and help

February 12, 2026
Unprompted review

Reply from True Potential

Hi Susanna, thank you for taking the time to let us know about your experience. We appreciate your feedback.

Review of CPS Fuels


Rated 5 out of 5 stars

Great service

Good communication and delivery is prompt and careful

December 31, 2025

Reply from CPS Fuels

Thank you for leaving us a five-star review, we are delighted that you are happy with our service, and we hope to deliver to you again in the future.

Kind regards
CPS Fuels

Review of Currys

Review of Contempee


Rated 5 out of 5 stars

Great experience

Ordered the vase and Xmas pine and fern bouquet. They look amazing. Delivered quickly and very well packaged

November 8, 2025
Unprompted review

Reply from Contempee

Susanna Frost,

We're happy you think the vase and Xmas bouquet look amazing! It's great to hear they were delivered quickly and well-packaged. Thanks for your feedback.

Kind regards,

Contempee

Review of La Femme Wanderer


Rated 5 out of 5 stars

great service

despite sending me the wrong size their response is so fast and efficient. The product is gorgeous and very classy. Once you know your size as things are a little smalled than UK sizes I think this is a must for everyone! Great experiences and great products!

October 6, 2025
Unprompted review

Review of Santander Bank


Rated 1 out of 5 stars

no real service at all

dreadful amount of time waiting for them to answer my call. Their banking details cant be verified by my bank to pay a bill so i need to call them . Been hanging on for more than 25 minutes

September 24, 2025
Unprompted review

Review of Nuvé


Rated 5 out of 5 stars

Great product

Delivered well wrapped and this product is really good. Unlike many others it actually does what it says!!! Smooth heels within seconds and a good mix of gentle but effective! I’d really recommend this to anyone!

June 23, 2025
Unprompted review

Reply from Nuvé

Hey Susanna,

Thank you so much! 💖 We’re beyond happy to hear that the Nuvé Silk 3 Pro lived up to its promise—nothing better than smooth heels actually delivered in seconds.

Love that you found it gentle yet effective too—that’s exactly what we were going for! Thanks for recommending us and for taking the time to share your experience. 💖🙏

Warmly,
Emily from Nuvé

Review of RIXO


Rated 5 out of 5 stars

Best dresses ever

Love these dresses. I now have 2 of the Evie dresses and they are honestly the best dresses I’ve had! Look forward to buying another one in winter.

June 26, 2025
Unprompted review

Reply from RIXO

Dear Susanna,
Thank you so much for taking the time to leave us a lovely review. The Evie is also one of our staple favourites too! We're so happy it's become a go-to in your wardrobe, and we can't wait for you to find your next one this winter.
Thanks again for your support, it truly means the world to us!
Kindest,
RIXO

Review of Quiz


Rated 5 out of 5 stars

Great experience

Bought some lovely block heels sandals. They look so classy. They are very well priced and arrived within 3 days. Well done Quiz!

May 18, 2025

Reply from Quiz

Classy block heels and speedy delivery? That’s what we love to hear! Thanks for the fab review – it’s always a win when style meets value. We’re so glad you’re loving your new sandals. Hope they take you to all the best places! Catch you next time. ~ Quiz Team

Review of QVC UK


Rated 5 out of 5 stars

Love it

Great products. Always a good bargain and always arrives promptly!

August 13, 2024

Reply from QVC UK

Hi Susanna, thank you for your lovely review! We're thrilled to hear that you enjoy our products and find great bargains. It's wonderful to know that your orders always arrive promptly. We appreciate your support and look forward to serving you again soon.

QVC Customer Care

Review of RIXO


Rated 5 out of 5 stars

Evie dress

Love the dresses. I bought my first Evie dress and it’s gorgeous. So classy and so special.

June 5, 2025
Unprompted review

Reply from RIXO

Dear Susanna,
Thank you so much for your lovely review! We’re thrilled to hear you found your perfect Evie dress, it truly means the world to us.
We hope you feel amazing every time you wear it and treasure it for many years to come! We look forward to welcoming you back again soon.
Kindest,
RIXO

Review of E.ON UK


Rated 5 out of 5 stars

Installed a smart metre swiftly and…

Installed a smart metre swiftly and professionally in a house that is so difficult with its WiFi signal!!!!

January 23, 2025

Reply from E.ON UK

Hi Susanna. I am pleased to hear that you had a such a great experience with our engineer and the installation of your smart meter. Thanks for taking the time to leave us a 5* review! Kind regards, Nat

Review of Shapermint


Rated 5 out of 5 stars

What an amazing product

What an amazing product. Bought 2 vests and a body and they fit well. The quality is superb. I got updates all the time and it was all beautifully packed. Well done shapermint!!!

December 27, 2024
Unprompted review

Reply from Shapermint

Thank you so much for your kind words, Susanna! We're thrilled to hear that you love your vests and body, and that the quality and service exceeded your expectations. We appreciate your support and stay beautiful! 💖

Review of Blush Boutique Essex


Rated 5 out of 5 stars

excellent all round

I ordered a dress and it arrived so quickly and efficiently. I had good email communications and have to say the service is excellent. I love the dress. Price is really good. Very smart and easy to wear. Looking forward to ordering lots more !

August 2, 2024
Unprompted review