Murad Niney

United Kingdom

Reviews

Review of Community Fibre

Review of 118businessdirectory


Rated 1 out of 5 stars

Charges on my account

Felt misled — £1 "verification" turns into a hidden continuous payment

I signed up for a directory listing and was told I'd need to pay £1 to verify I'm a real person, and that this would be refunded — which it was. What wasn't made clear is that this £1 transaction also sets up a continuous payment authority on your card, which they later used to try and take £12 without any clear, upfront agreement from me.

This is the email response:

We see that you were registered for the Prime Business Plan trial for which an email was sent on Jul14. Can you please check your email and confirm having received the registration email.

You can log in to your account and change your listing to the Free Plan.

August 15, 2026
Unprompted review

Reply from 118businessdirectory

Dear Murad

Thank you for sharing your concerns.

Please send us the relevant details and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Review of DFDS


Rated 1 out of 5 stars

Love hate

You should not have let later travellers check in 3 hrs early. They cause traffic at border control unnecessarily. Those with earlier ferries miss their ferry. The check-in process is definitely the cause for border control being exhausted.

Otherwise dsds is great. Love it.

August 8, 2026
Unprompted review

Review of Saufiyah


Rated 2 out of 5 stars

I feel like a fool

I feel like a fool. I fell for the marketing again.

I bought this thinking I'd learn how to grow my business. The reality? The advice is incredibly basic: post once a day, stay consistent, be patient, and eventually someone will buy. Oh btw use chatgpt its free.

That might work if you're selling a low-cost digital planner or ebook. It doesn't magically apply to every business. My niche is completely different, and very little of this was transferable.

Most of the content is common-sense advice you're probably already doing. The marketing promises far more than the product delivers, and I was left wondering what I'd actually paid for.

Saufiyyah is great at selling, for me to be on her level will probably never happen, shes great at story telling, great at branding and media. She is her own product.

There are no success stories like real reviews. so Im starting it off so others dont fall into this pyramid scheme.

July 20, 2026
Unprompted review

Review of UK Water Filters


Rated 4 out of 5 stars

Live in Whitechapel

Live in Whitechapel, London. Wife is saying cant tell any difference in taste, she has better sense in taste and smell. Im pretty oblivious to change.

I guess we have a bypass and I can trick her tomorrow and see which taste better.

---

So we did a test. As we have a divertor. The water looks more crystal clear. But the taste hasn't improved much.

Im wondering if we double the dosage of the first filter may help.

July 1, 2026
Unprompted review

Review of Skin + Me


Rated 2 out of 5 stars

Product is great. But

Product is great.

Customer service is terrible. Customer service is with AI, but ai performs better than the actual person.

You have to verify who you are everytime you email with the same email you registered with.

So for 1 question - you will need to email minimum 4 times. (First to get past ai, then a verification process, then to agent.)

Everyone's email is unique, so verifying once should be enough. In fact millions of companies dont even verify as they know email is unique. As a techy I know they have a crap system in place.

June 29, 2026
Unprompted review

Reply from Skin + Me

Hi there,

Thank you for taking the time to share your feedback. We're sorry to hear that you found the verification process frustrating.

Protecting our customers' personal and sensitive medical information is extremely important to us. For this reason, we are required to verify a customer's identity before accessing their account or making any changes. While we understand this can sometimes add an extra step, these security measures are in place to help keep your information safe.

We appreciate your feedback and apologise for any inconvenience this process may have caused.

Best wishes,

The Skin + Me Dermatology Support Team

Review of Galdierirent


Rated 2 out of 5 stars

Very stressful experience in Rome FCO

Very stressful experience in Rome FCO, my Virgin Credit card was refused saying it was an online revolving card.

Virgin is a huge company, and who cares if its a revolving card. It works the same as every other card.

Every rental i went to accepted my Virgin Mastercard.

The lady had a change of heart and accepted it but I waited 2hours to feel humiliated.

June 19, 2026
Unprompted review

Reply from Galdierirent

Dear Murad Niney,
we read your comment with interest.
We were unable to locate your reservation. In any case, considering your comments, we would like to take this opportunity to clarify a few points.
Our rental terms and conditions, published on our official website and advertised on our partner sites, specify that the accepted payment methods are VISA or MASTERCARD credit cards.
We do not accept payments with the following cards: Diners Club, American Express, prepaid cards, debit cards, Postepay, revolving credit cards, Revolut, Visa Electron, Maestro, Cirrus, JCB, virtual cards, or digital wallets such as PayPal, Apple Pay, Google Pay, and similar services, nor do we accept cash.
Considering the above, while we understand your comments, we confirm that the staff at the rental location could not accept your revolving credit card in full compliance with company policy.
We hope that this information helps you to reconsider your experience with our company.

Review of DiscoverCars.com


Rated 5 out of 5 stars

Zoe rocks

Zoe rocks. The most important person in Discover.

June 21, 2026

Reply from DiscoverCars.com

Dear Murad,
Thank you for your kind words! Zoe will be so happy to know you appreciated her help. We love having her on our team and it means a lot that you took the time to share this.
Warm regards,
Eva Smith
Community Manager

Review of Gameseal


Rated 1 out of 5 stars

I bought youtube premium 12 months

I bought youtube premium 12 months, but after just 2 months it stopped working. Very slow support, and back and forth with proof. They refunded me but "partially", so i lost out. I didnt want a refund i just wanted the premium now i must pay their higher price.

May 13, 2026
Unprompted review

Review of Shapeshifter Nutrition


Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. The best stuff at the best price.

July 10, 2025
Unprompted review

Reply from Shapeshifter Nutrition

Thanks a lot for the amazing feedback! 🙌 We’re so glad you’re happy with the service and our prices – always here when you need the best supplements at the best value 💪

Review of Jetpac Travel eSIM


Rated 5 out of 5 stars

You're simply the best

You're simply the best, better than all the rest.

April 28, 2025
Unprompted review

Reply from Jetpac Travel eSIM

We’re blushing.🤭 Thanks for the love, rockstar. Jetpac’s got you, always. 🙏

Review of Fathers4Justice

Review of Hyperoptic Full Fibre Broadband


Rated 5 out of 5 stars

5star to Bogdan…

What made my experience 5star is Bogdan S.

Thank you!

October 3, 2024
Unprompted review

Reply from Hyperoptic Full Fibre Broadband

🎉 Cheers to Bogdan for making your experience sparkle! We're over the moon to hear he delivered a 5-star service. Until next time! 🎈

Review of Dermatica


Rated 4 out of 5 stars

I'm journaling my experience here so…

I'm journaling my experience here so will update.

- Customer service is a hit n miss. The wrong assistant might skim read and not answer your questions properly.

- The product is working really well, on application face feels hot but subsided. On the 5th day skin peeled as expected. So far really pleased.

- Aisling contacted me randomly, I emailed her back 2wice. She's smart and reads your email properly (negotiated new plan very quickly) and extremely helpful. Win/win

May 12, 2023
Unprompted review

Reply from Dermatica

Hi Abdul, 

Thank you for taking the time to share insights of your experience. It does not sound that your experience has been as expected and we would like to offer you further support with this. 

We've reviewed your account and emails, we see that all emails have been replied and your order was dispatched once you confirmed that you were happy to proceed with the treatment recommendation. Our apologies if you have not received these responses, we always recommend checking your spam folder incase our emails are being directed there. 

Your orders are dispatched via Royal Mail, which can take up to 5 working days. However, despite our best efforts to deliver your parcel on time, sometimes Royal Mail experience problems with their deliveries, they have advised us that deliveries may take up to 10 working days. Please kindly let us know if you have not received it after this time, so we can continue to assist you further. Please be advised that this is not a trackable service.

Additionally, we have not requested that TrustPilot remove your review, we have only requested further information from you to be able to review your account with us and and better assist you with your concerns. Our apologies for any confusion. 

Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp

Take care,
The Team at Dermatica 

We are always here to help!

Review of Cakes & Bakes


Rated 2 out of 5 stars

Good cakes terrible customer service

Good cakes terrible customer service. Not Good with dates, deadlines, common sense.

March 5, 2023
Unprompted review

Reply from Cakes & Bakes

Sorry for the inconvenience caused. We appreciate your feedback and will address these issues to improve our service. Thank you for bringing this to our attention.

Review of Penny Appeal

Review of vouchercloud app & website


Rated 5 out of 5 stars

I am so glad I came across vc

I am so glad I came across vc, saving so much

July 23, 2022
Unprompted review

Reply from vouchercloud app & website

Hello Murad,

Thanks for your review.

We are glad that you found Vouchercloud and have been saving a lot!

Vouchercloud team.

Review of Malaysiaairlines


Rated 1 out of 5 stars

They changed my flight no refund.

My flight schedule was changed by Malaysian Airlines, transit time exceeded 72hours. An option for a refund was offered and i accepted 7 days before the flight on lastminute.com, but a refund was not actioned.

Under Malaysian Airlines "General Conditions of Carriage" section 10.2.2, Malaysian Airlines should have refunded according to this article.

Malaysian Airlines have told me a non-refundable ticket cannot be refunded even if they changed schedule.

I lost £700. Reservation PW58T6

June 1, 2022
Unprompted review

Review of Carzam


Rated 5 out of 5 stars

Warranty lost

I paid £799 on warranty. Almost 3 full years lost

February 11, 2022
Unprompted review

Reply from Carzam

Hi Murad, I am glad to see that Cameron from our Customer Support team has been able to resolve all your concerns. If you do need anything further, we will be happy to assist. Gwen

Review of DHL Parcel UK