JJ

JJ

United Kingdom

Reviews

Review of ASOS

Review of Pharmacy2U Ltd


Rated 1 out of 5 stars

Unhappy

I was told customer service got in touch with me and was going to send me the missing needles as a reply for my recent review but no one got in touch with me nor received any needles. I spent £170 for an incomplete product. Really disappointed with the company.

September 6, 2026
Unprompted review

Review of Cult Beauty


Rated 3 out of 5 stars

Recent purchase

I absolutely love cult beauty! They have such amazing deals, incredibly reliable service and quick delivery.

I took 2 stars off because of my recent Advent Calendar purchase as it was quite damaged. The box was ripping in the middle and the corners are super dented which is not what you’d expect from a £245 box. I have been in touch with the customer service and happy to change this once this is resolved.

September 4, 2026

Review of Pharmacy2U Ltd


Rated 1 out of 5 stars

Avoid

After all the extensive checks, their “discount code” not working I still proceeded and paid full price for mounjaro only to receive the medication without the needles. Their customer service chat nor the number doesn’t work


—After seeing the reply below, no customer service has been in touch with me and I still have not received any of the needles.

August 30, 2026
Unprompted review

Reply from Pharmacy2U Ltd

Good Morning

Thank you for your review.

I’m really sorry to hear about your experience. I appreciate how frustrating it must have been to go through the necessary checks, encounter difficulties with the discount code, and then receive your Mounjaro without the required needles.

I’m also sorry that you experienced difficulties contacting our Customer Care Team through our chat and telephone service. This is certainly not the level of service we aim to provide.

I can see from your account that our Customer Care Team has since been in contact with you and has arranged for the needles to be sent out to you. I hope these have now been received and that the issue has been resolved.

We apologise again for the inconvenience and frustration caused, and thank you for taking the time to share your feedback.

Kind Regards,
Charlotte

Review of nuud | fresh armpits worldwide


Rated 1 out of 5 stars

UK buyers beware

I had been using this deodorant since 2021 but the service is so bad that I can’t ignore it anymore. I most recently ordered an XXL pack, emailed customer service 2 weeks after and found that it was actually out of stock so I waited another 2 weeks as he said it’ll be back in stock then and it’s STILL out of stock. This ALWAYS happens with them, good product if you actually receive them. I’m now looking for alternatives because I’m fed up of the constant disappointment. You can tell customer service doesn’t care about losing loyal customers as well, they’re just not bothered at all. They delete negative Instagram comments too so they’re not transparent as a company.

March 27, 2025
Unprompted review

Review of IL MAKIAGE New York


Rated 5 out of 5 stars

Thank you!

I haven’t even tried the foundation yet but your customer service is just brilliant so I had to leave a review! Royal Mail didn’t deliver any of my parcels on a particular day so I was having to chase this company and another company for my order and the customer service is like heaven and hell. I’m super impressed by the polite and helpful way you guys have responded and I will DEFINITELY be checking out the rest of the product you have. Shout out to Nicki and Holly B who dealt with my complaint.

January 22, 2022
Unprompted review

Review of Flamingo Candles


Rated 1 out of 5 stars

Unhappy

Used to be a good company back in 2016 now customer service is just awful. What a shame

January 21, 2022
Unprompted review

Reply from Flamingo Candles

Hi Judy, thanks for your review. We’re sorry that you feel this way. You placed an order with us worth £50. You then emailed to say that the order hadn’t arrived. Royal Mail’s tracking information showed the package being delivered so we asked you to check that it hadn’t been left in a safe place or with a neighbour. We know from your husband’s Facebook messages that you felt aggrieved with us asking you to do that and we are sorry about that. Unfortunately when the delivery company provides tracking which states that the order has been delivered to the customer, we then ask the customer to check in obvious places. This is particularly so with high value orders, like yours. We have tried our best to rectify the situation by issuing you a full refund within twenty minutes of your husband requesting one via a Facebook message last night. We are sorry that your experience with us did not meet your expectations.

Review of BEAUTY BAY


Rated 5 out of 5 stars

Fantastic student discount!

Fantastic student discount!! No one else does this discount especially with the kind of products that are available. Fast delivery so I don’t buy from anywhere else. My go to online beauty shop!

April 3, 2018
Unprompted review

Reply from BEAUTY BAY

Hi Judy.

So happy to hear you're loving the student discount!

Review of YesStyle.com