I was looking for foundation without orange undertones and I had to take the AI quiz that I have taken several times before. Each time I’m given a different shade. I will say they were very quick to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
High-standards makeup with the same swagger and substance as the bold, unapologetic women we created it for. Highly pigmented, high-quality product. Check out our hottest goodies at ilmakiage.com.
10012, New York, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Did not like the products at all they were heavy and didnt give the coverage they claimed it was able to give. It was easy to use but felt heavy on the face and didnt spread evenly and took more product then they advertised to cover your entire face. So im only giving one star for the trial of the product I returned it because I didnt like the way it felt on my face. But the chance to try it with just a dollar was great because I would have been upset if I had paid full price and then not liked it so for that they get the 1 star. Thanks.
Reply from IL MAKIAGE New York
Reply from IL MAKIAGE New York
Was pretty thorough with the decision of color matching and at the end the review questions. They added a few in to make sure its not an ai answering.
The best eye liner ever! Vibrant colors and smooth to put on. It last all day and no smudges! I love these! And I will be ordering more.
Il Makiage is impressive in all ways. I started with ordering the foundation, but after receiving amazing full size samples as gifts with purchase I now order the concealer, mascara, blush and bronzer! Great products, pricing, packaging and delivery!
Love this primer - nothing else like it out there, especially for us older girls. BUT, I wish it was easier to tell when it is getting low, so I know when to order more :)
Excellent plumping cream! My skin feels hydrated, firmer, and looks healthier
You tell people trial is one amt then when you give charge # you charge full price for prossing bait and switch
Customer service is good. Product doesn't quite hit the mark. Especially for the price. The foundation has claims that it wont rub off after a few minutes of drying time. Not true. Hours later the foundation still rubs off no mater how much or how little I apply. I use their primer and creams as well as their finishing spray. It doesn't help at all. They also claim makeup doesn't crease in fine lines. Again not true. Again I use all their anti aging creams to no avail. This is way too expensive to look the same way cover girl looks.
Products are excellent. I enjoy them and that I can order online and return if not pleased. The ordering process is lengthy and quite a process, though.
The customer service was the best! They always responded quickly and very kind.
Excellent product love when they send free stuff with order
Refund request was immediately processed and was told to keep the product :) plus given a store credit towards purchasing a different product. The Woke Up Foundation wasn't exactly for me, but I did not realize they also sell a pressed powder foundation. I used the credit towards purchasing that, and am hoping it is a better fit for my complexion and foundation needs. All in all very impressed with IL Makiage's trial and refund policy :) You can tell they believe in their products and want you to like them, not just nickel and diming you with complicated return policies.
I only just now order but the quiz and ordering process was very easy
I will give a review after I receive the product
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.