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IL MAKIAGE New York Reviews 

96,818
•
TrustScore 4.5 out of 5

4.3

Beauty & Well-being
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Review summary

Created with AI, based on recent reviews

Looking at 11,440 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the high quality of the makeup, noting that the products provide fantastic coverage while feeling lightweight and wonderfully smooth on the skin. Buyers also genuinely appreciate the helpful online tools for selecting the right shades, alongside a remarkably responsive customer support team. Some reviewers were not happy with the automatic subscription options, noting that managing recurring orders or attempting quick changes can sometimes be quite frustrating. A few consumers additionally mentioned ongoing difficulties with color matching or receiving incorrect shades despite carefully using the online quiz. Furthermore, a handful of people experienced delays or issues regarding delivery and order processing.

What people talk about most

Product

Users describe positive interactions with product, noting that the formulations offer great coverage and feel... See more

Quality

People report positive experiences with quality, highlighting luxury standards and high-performing cosmetics.... See more

Customer service

Consumers find customer service to be positive, highlighting prompt, kind, and professional assistance.... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between users. Many consumers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the website is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Today's experience was fine. I was finally able to place my order. Last week I tried for a week and was unsuccessful. I notified customer service of the problem, they send me an email that they re... See more

Company replied

Rated 4 out of 5 stars

I've used Prescriptives foundation for years and after they went out of business I used Bobby Brown foundation. I'm looking for a new foundation brand, so I like that the website assists to choose a... See more

Company replied

Rated 5 out of 5 stars

I have tried almost every foundation brand out there from Dior, Clinique, and St. Laurent at cosmetic counters to upscale specialty shops such as Chanel. Il Makiage is my top pick and favorite for cov... See more

Company replied

Rated 5 out of 5 stars

I never received my order that was due to be by August 17th, 2026 and when I contacted customer service to report it they were prompt and kind. The agent Max confirmed my email and address and put i... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

High-standards makeup with the same swagger and substance as the bold, unapologetic women we created it for. Highly pigmented, high-quality product. Check out our hottest goodies at ilmakiage.com.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

97K reviews

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4.3

All reviews

(96,818)

11,193 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Over Deliver

I was skeptical at first but decided to try the foundation, well I was speechless after that. Then I tried the concealer, another winner for me. Then the facial scrub. i ger compliments on my skin, They keep hitting it out the box. I always recommend to others.

August 7, 2026
Rated 4 out of 5 stars

I enjoy your product

I enjoy your product. I had a little trouble with the ploy that I only had to order another product I would get anonther "gift" only to find that it had to be part of a select few products.
I like your products be I'm not really a fan of your website

September 6, 2026
Rated 4 out of 5 stars

Easy to order

I found what I was looking for but couldn’t subscribe the product until I ordered once. I wanted to add it to my previous subscription to come together and not pay shipping and handling twice as it’s not free from New York to canada

September 7, 2026

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