The process works, with room for improvement. It could be smoother as the updates about auction status were sometimes slow in coming and inconsistent. One of my items was rarely mentioned. The pay... See more
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The experience was successful, but their payment process stretches patience. 14 business days to get paid is ridiculous in this day and age. That said we were satisfied with Worthy's Staff. Having rea... See more
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We sold a 3-carat diamond solitaire on Worthy and were more than pleased with the way the whole process worked. They made the process very smooth and had excellent communication throughout the process... See more
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I researched sites before deciding to choose Worthy. I think I chose wisely and will certainly use Worthy again. The process was simple...Worthy does all the work! My watch sold in a flash and I... See more
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Company details
About Worthy
Written by the company
|
Worthy empowers people to turn life transitions into opportunities by providing a smart and safe way to sell their jewelry.
Worthy is an online marketplace for sellers looking to sell their pre-owned diamond, diamond jewelry, luxury watches, estate and heirloom jewelry. Worthy is centered around the goal to help people maximize the value of their jewelry when they are ready to sell. Common items for sale include engagement rings, diamond necklaces, diamond tennis bracelets and other statement jewelry pieces. Worthy provides services that help people sell their jewelry. Worthy works with partners such as Lloyd’s of London for insurance coverage, GIA for diamond grading reports, FedEx for shipping, to name a few of our business partners. Worthy is providing a new way to auction important jewelry. |
Contact info
25 W. 45th St., 2nd Floor, 10036, New York, United States
- 888-222-0208
- info@worthy.com
- worthy.com
4.5
Excellent
5K reviews
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Late payment
The process was great with the exception of the delay in payment. It wad past the 14 business days but i did receive it in 18 business days.
November 3, 2026
Reply from Worthy
Dear Tammy,
We are glad you enjoyed your experience with our process. We appreciate your patience regarding the payment delay, and we are actively working to ensure our transaction times remain consistent.
Kind Regards,
The Worthy Team
Excellent communication
Excellent communication every step of the way. I would definitely use Worthy over and over again!
November 3, 2026
Reply from Worthy
Dear Cindy,
We are pleased to hear that you had a positive experience with our team and found our communication helpful throughout the process. Thank you for sharing your feedback and for choosing us.
Warm Regards,
The Worthy Team
From the first phone call to the sale…
From the first phone call to the sale of my ring, all of the Worthy employees I dealt with were courteous, helpful, kind and made selling my ring so easy. I would highly recommend their services!
November 3, 2026
Reply from Worthy
Dear Hillary,
We are pleased to hear that our team provided courteous and helpful support throughout your selling process. Making the experience simple and straightforward for you is always our goal, and we appreciate your recommendation.
Kind Regards,
The Worthy Team
Reply from Worthy
Dear John,
Thank you for sharing your feedback! We're happy to hear that everything was well executed and that you had a positive experience with our team. We understand that market conditions can be challenging, as pricing is influenced by current demand and market trends. We truly appreciate you choosing Worthy and giving us the opportunity to assist you with your sale!
Kind Regards,
The Worthy Team
Worthy reps were there every step of…
Worthy reps were there every step of the way. I highly recommend this platform.
November 2, 2026
Reply from Worthy
Dear Lewis,
We are glad you enjoyed your experience with our supportive team. Thank you for your recommendation.
Warm Regards,
The Worthy Team
Reply from Worthy
Dear Deborah,
We strive to provide our clients with exceptional service, so we are delighted to hear you have enjoyed your experience with Worthy. Should the opportunity arise, it would be our pleasure to be of service again.
Kind Regards,
The Worthy Team
The communication was outstanding
The communication was outstanding. I was appraised every detailed step of the way. When I had questions, they were answered promptly (subject to time zones differences). Everything went exactly as they said it would.
If there is one thing that made me a bit nervous, it took the full 14 business days counting from the day after the sale until they initiated the transfer, which took another two days to show up at my bank. That's business days, not calendar days.
October 29, 2026
Reply from Worthy
Dear Mike,
We are glad you enjoyed your experience with our communication and that our team kept you well informed throughout each step of the process. We appreciate your positive feedback regarding our prompt responses to your questions. We also acknowledge your concern regarding the time it took to initiate the transaction. We understand that waiting the full two weeks can cause some anxiety, and we appreciate your patience during this period. Once your payment is issued, the payment can take 1-3 business days to show up in your account, depending on your bank's processing timeframe. Your feedback is valuable to us as we constantly work to improve our processing times. Thank you for sharing your journey with us.
Kind Regards,
The Worthy Team
Definitely 5 Star Service!
Worthy is very professional and very helpful. They did a great job selling my watch. They also are very responsive and kept me well informed as to their process.
October 30, 2026
Reply from Worthy
Dear Alvin,
Thank you so much for sharing your experience. We are thrilled to hear that you found our team professional and helpful throughout the sale of your timepiece. Keeping you well-informed and providing prompt communication is always our top priority, and we are glad we met your expectations.
Kind Regards,
The Worthy Team
Honest company to trust your jewelry…
Honest company to trust your jewelry with. Everything that was said, actually went into place.
October 30, 2026
Reply from Worthy
Dear Monica,
We are so glad you enjoyed your experience. Thank you for trusting our team to keep our promises and care for your jewelry.
Kind Regards,
The Worthy Team
Abbey and Rachel were great to work…
Abbey and Rachel were great to work with. They were very informative about the process and gave excellent guidance without high pressure.
October 28, 2026
Reply from Worthy
Dear William,
We are glad you enjoyed your experience with our team. We appreciate your feedback regarding our informative, pressure-free guidance, and we are happy to hear that our process went smoothly.
Kind Regards,
The Worthy Team
Money Being Withheld
My ring sold on October 7. They told me to expect 9-14 business days for the payment to transfer to my bank account (which is crazy, actually). Today is day 14 with no money transferred from them. I emailed them and told them that money was urgent for me and that I didn't think it should take so long to electronically transfer funds. They responded with word salad about how their finance team was working on it and that they are more backed up than normal (you know, the usual BS from a company that doesn't want to be accountable). Then they said to let them know if they could help me in any way. NO, I JUST WANT MY MONEY! It's ridiculous that it takes so long to transfer my money in this day and age. Also, the reserve they recommended was ridiculously low, but I took it since I really need the money right now. I requested the auction start on Monday, and they agreed, but I accepted the reserve after that not knowing the auction would start right away. They said they couldn't change it at that point. Then when I requested the auction be extended to get more bids, they ignored me and let the auction end. It met the reserve, but it was way lower than I hoped (a $10k ring selling for $2k). I just want my money at this point. I will never do business with them again.
October 7, 2026
Unprompted review
Reply from Worthy
Dear Sally,
Thank you for sharing your feedback. We understand how important timely payment is, especially when you are counting on those funds, and we apologize for the frustration this experience has caused.
Our payment processing timeframe is 9–14 business days, and your payment is currently on business day 14. Due to the federal holiday and resulting bank closure, processing has taken longer than usual. A senior member of our Support team has reached out to you directly and will be working closely with you to address your payment concerns and provide updates.
Regarding your auction, our auctions typically run for 72 hours. Once an auction has started, we are unable to stop or extend it, and when the reserve price is met, the item sells to the highest bidder at the conclusion of the auction. We understand your concerns regarding the final sale price. However, Worthy is a resale auction platform, and resale values can differ significantly from retail prices. Additionally, the growing availability of lab-grown diamonds has affected the resale market and buyer demand, which can influence auction results.
We understand that this was not the experience you hoped for, and we appreciate the opportunity to address your concerns. Our team is committed to working with you to ensure your payment questions are answered.
Kind Regards,
The Worthy Team
Great communication
October 26, 2026
Reply from Worthy
Dear Alexandra,
We strive to provide our clients with exceptional service, so we are delighted to hear you have enjoyed your experience with Worthy. Should the opportunity arise, it would be our pleasure to be of service again.
Kind Regards,
The Worthy Team
Definitely Recommend Worthy!
Selling my jewelry with Worthy was very easy. They were very clear every step of the way and I ended up getting more than was estimated before the sale!
October 1, 2026
Reply from Worthy
Dear Carly,
We are glad you enjoyed your experience with our clear process. We are happy to hear that the final offer exceeded your initial expectations. Thank you so much for sharing your positive feedback.
Kind Regards,
The Worthy Team
Worthy was great to work with while…
Worthy was great to work with while selling my ring. They were great at communicating and keeping me informed every step of the way.
October 24, 2026
Reply from Worthy
Dear Sarah,
Thank you so much for sharing your experience. We are thrilled to hear that you enjoyed working with us and that our team kept you well-informed throughout the entire process of selling your ring. Providing clear communication and peace of mind is always our top priority.
Kind Regards,
The Worthy Team
The process was great from the…
The process was great from the beginning and they keep you informed every step of the way. Just be prepared to wait 2-3 weeks for payment.
October 24, 2026
Reply from Worthy
Dear Becky,
We are glad you enjoyed your experience with our communication. We appreciate the feedback regarding the payment timeframe and are working to make our process much faster.
Kind Regards,
The Worthy Team
It was exactly what they said they…
It was exactly what they said they would do and I found them very professional and easy to text or talk to.
October 24, 2026
Reply from Worthy
Dear Cathy,
We are thrilled to hear that our team delivered on our promises and provided a professional, accessible experience. Keeping communication easy and straightforward for you is always our top priority. Thank you for sharing your positive feedback with us!
Kind Regards,
The Worthy Team
Anytime that I had questions which was…
Anytime that I had questions which was a few different times throughout the process, it was very easy to speak with someone and get assistance. The only complaint that I have is the wait time to receive the funds. I had to call after the 14 day period to have it finally put into my account.
October 23, 2026
Reply from Worthy
Dear Sarah,
We are glad you enjoyed your experience with our accessible customer support team. We appreciate your feedback regarding the delay in receiving your funds. We are currently reviewing our transfer processes to ensure we can expedite these transactions and prevent similar delays in the future.
Kind Regards,
The Worthy Team
Our experience with Worthy was top…
Our experience with Worthy was top notch. Very professional, helpful, patient, and they answered our questions whenever we called. So pleased with our selling experience and we’ll recommend to all we know!
October 20, 2026
Reply from Worthy
Dear Stef,
We are absolutely thrilled to hear that you had such a wonderful selling experience with us. Thank you for highlighting our team's professionalism and helpfulness throughout the process. We truly appreciate your kind words and your willingness to recommend our services to others.
Kind Regards,
The Worthy Team
Choose Worthy for peace of mind.
I was so glad to have chosen Worthy to sell my Watch. With many scams out there Worthy is trustworthy. Once you submit your watch info and photos, a sales associate will contact you explaining the entire process. From shipping to auction it was about 1 week when a sale was made. Payment is 9-14 business days, mine was day 15 which is okay. If you are deciding to sell your luxury good, choose Worthy you will have a peace of mind not having to worry.
October 20, 2026
Reply from Worthy
Hello,
We are glad you enjoyed your experience using our platform to sell your timepiece. We appreciate your positive feedback regarding the security and speed of our auction process. It is wonderful to hear that our team provided clear guidance from the initial submission to the final sale, giving you valuable peace of mind. Thank you for trusting us with your luxury item and for recommending our services so highly to others.
Best Regards,
The Worthy Team
Overall fantastic
Overall fantastic, able to get me quite a bit more than initially estimated. Team professional and responsive.
October 20, 2026
Reply from Worthy
Dear Claude,
It is wonderful to hear that our team exceeded your expectations and secured a higher return than you initially anticipated. We always strive to provide a highly professional and responsive experience, and we truly appreciate you taking the time to share your positive feedback with us.
Kind Regards,
The Worthy Team
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