AuctionNinja Reviews 

6,211
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the online platform for being extremely easy to navigate, making the overall bidding process very smooth, efficient, and genuinely fun for everyone involved. People also appreciate the helpful support and friendly staff members who make interactions pleasant and well-organized from the very beginning to the end. However, some people mentioned issues with item descriptions and condition, noting that certain merchandise arrived damaged or lacked accurate measurements online. A few other people also felt that the local pickup process could occasionally be disorganized or difficult to manage effectively during busy times.

What people talk about most

Product

Consumers find product to be positive, highlighting that the quality of the merchandise is very good and... See more

User experience

Customers had positive experiences with user experience, highlighting that the platform is easy to navigate... See more

Website

Reviewers mention positive feedback about website stating that the platform is easy to navigate, features a... See more

Service

Clients share satisfaction on service, frequently praising friendly staff members who provide helpful... See more

Staff

People report positive experiences with staff, highlighting that team members are always friendly, helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Online auction process was clear and easy. Descriptions were good but measurements were lacking. Pick up information provided was thorough. Pick up process was a little chaotic. Only one person was... See more

Rated 5 out of 5 stars

Rachel did a great job organizing my mess & getting everything listed in a very short period of time. If the opportunity presents, I would use her again in a split second!

Rated 5 out of 5 stars

I made a great purchase. Called half an hour before the fellow that helped us was very helpful. It’s always a good experience. I’ve never had a bad experience with clearing house or auction ninjas

Rated 5 out of 5 stars

I have really enjoyed the variety of auctions - particularly the ones with shipping available. Everything I have received has been exactly as described. This has become a new hobby for me!!


Company details

  1. Online Auction Service
  2. also in
  3. Art & Antiques
  4. Collectibles Store
  5. Furniture Store
  6. Jewelry Store
  7. Online Marketplace

Written by the company

The leading marketplace for online auctions, estate sales and tag sales. Discover and buy used furniture, vintage furniture, coins, collectibles and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(6,211)

2,112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Triple-A Miracle Mile Transaction

Triple-A transaction, pristine item, handled by a seasoned pro! A pleasure!

Auction Ninja is by far the best platform for a wide variety of quality goods — always worth a scroll! Highly recommended!

October 28, 2026
Rated 1 out of 5 stars

I missed the ending of an auction…

I missed the ending of an auction because I didn’t get a notification that the item I was watching was about to end. You guys need to send a ten minute text warning an item is about to end, just like eBay does

October 22, 2026
Rated 5 out of 5 stars

This is my second purchase through…

This is my second purchase through auction Ninja and I couldn’t be more pleased! Especially with the second purchase of a large, heavy elliptical bike. I didn’t have to carry it down from a second story, just out the front door to my truck

October 19, 2026
Rated 5 out of 5 stars

Auctioneer company went the extra mile

I’ve bought several items through Auction Ninja. It’s well organized, the auction companies have all been great. This particular experience was great because I bought an antique hanging lamp with no maker’s mark. I took it to a lamp shop who told me the mark was likely on the ceiling cap which was removed whenever it was rewired. I went back to the house where I picked it up and the auction employees were very friendly and happy to look around in the basement where the lamp was stored, even though we all knew in our hearts it was unlikely to be found. But I really appreciated that they looked!

October 27, 2026

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