Shop LC Reviews 

29,577
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 11,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, often highlighting their beauty and usefulness. Many appreciate the reasonable prices, making high-quality items accessible. The delivery service is generally seen as timely and efficient, with items often arriving sooner than expected. However, some people mentioned difficulties with the ordering process, finding the website challenging or experiencing issues with incorrect or unsent orders. A few also noted slow or problematic deliveries, with packages taking longer than expected or encountering issues with personnel. Additionally, a small portion of people were dissatisfied with occasional product quality, such as items arriving damaged or not meeting expectations.

What people talk about most

Product

Reviewers express high satisfaction with the products, frequently praising the quality, beauty, and... See more

Quality

Customers generally express satisfaction with the quality of products, often receiving compliments and... See more

Delivery service

Consumers generally find the delivery service to be positive, with many praising fast delivery times and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and affordable prices for a... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and being happy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick shipping. The body oil is fantastic, not sure about the retinal /collagen yet. The Harem pants. The black ones were in original packaging, the orange one wasn’t and had a horrible smell. I can o... See more

Company replied

Rated 4 out of 5 stars

The presentation is always magnified...this some time is deceiving if you don't know measurements! Sometimes quality is also not what it should be as projected due to pricing! Most jewelry is is costi... See more

Company replied

Rated 4 out of 5 stars

Parcel arrived on time, but could of been a little sooner like before. Don't know if the system is back to how it was, before being quick or not. New system on website is a bit of hit and miss, espe... See more

Company replied

Rated 5 out of 5 stars

The purse is wonderful! I love that all compartments have a zipper. Will order another one in a different color next time they're available. I almost didn't order it because it had a bad review from... See more

Company replied


Company details

  1. #100 of 152 best companies in Jewelry Store

Written by the company

Shop LC, originally launched as The Jewelry Channel in 2007, later evolved to The Liquidation Channel in 2008, reflecting our commitment to offering incredible value. In 2017, we rebranded to Shop LC (Low Cost)—a name that truly represents what we deliver to our customers daily: a unique opportunity to shop quality products at exceptional value. At Shop LC, we offer much more than just jewelry. Our curated collections include beautiful jewelry, trendy accessories, home décor, skincare, makeup essentials, and more—all backed by our Lowest Price Guarantee. Whatever your style or need, you'll find something that fits your personality and budget. We are driven by our mission of Delivering Joy, providing an engaging shopping experience through daily deals, $1 online auctions, top picks, new arrivals and exciting promotions. Every purchase makes a difference. Through our Your Purchase Feeds Program, each item you buy helps provide a nutritious meal to a child in need in the U.S. and India, with the support of Akshaya Patra and No Kid Hungry. Visit shoplc.com and discover a world of amazing products at unbeatable prices!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

30K reviews

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4.3

All reviews

(29,577)

11,179 reviews in the last 12 months

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Rated 5 out of 5 stars

Good price

Good price, fast delivery. Excited to put outside, which I haven't yet, cuz it's 106 out right now here in Texas. The guy advertising said will last ten years, but I will doubt that. I haven't had one last without a paint job or rigging the metal that holds it more than a year. But I am hopeful & loved the price cuz almost every spinner is $50 or more no matter where you buy! In 9 years I have bought at least ten somewhere online. Thanks for the great price. Will assemble tonight. Let you know later on how I like & how long will last. Fading is the biggest problem in Texas

July 21, 2026
Rated 4 out of 5 stars

ShopLC is a hit or miss

ShopLC is a hit or miss.. most of their items are amazing,but there are a few that could still use some work. Like I got a pair of pants and they came super huge even though it said 'one size'. The jewelry is AMAZING though, I've gotten a few affordable options and they have not tarnished.

June 27, 2026
Shop LC logo

Reply from Shop LC

We're glad to hear you've had such amazing experiences with our jewelry and appreciate your positive feedback on those affordable options! We also appreciate you bringing the sizing issue with the pants to our attention. We'll definitely consider this as we work to improve our product descriptions.

Shop LC

Rated 5 out of 5 stars

Simplicity and Great Quality

The TV app made the selection and purchase easy and simple. The quality is just as good as ever.

July 21, 2026
Shop LC logo

Reply from Shop LC

We're so pleased to hear that our TV app made your selection and purchase easy and simple, and that the quality is just as good as ever! Thank you!

Shop LC

Rated 5 out of 5 stars

Having a good customer service is very…

Having a good customer service is very important because the customer should come first that’s what keeps the lights on thanks for being very responsive to my concerns

July 15, 2026
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Reply from Shop LC

We're so glad to hear that you value good customer service and that we were very responsive to your concerns. It's wonderful to know we could assist you effectively!

Shop LC

Rated 5 out of 5 stars

I've ordered a few times from this company…

I've made a few purchases from this company and I've been pleased with my items.
I've found some great products at incredibly low prices and no gimmicks.
They have great bargains and often offer free shipping without breaking the bank.

Orders ship quickly.

Customer service is spectacular and extremely helpful and professional.

July 16, 2026
Shop LC logo

Reply from Shop LC

We're so happy to hear that you've been pleased with your purchases and have found great products at incredibly low prices! It's wonderful to know you appreciate our great bargains, free shipping, and quick order fulfillment. We're especially glad to hear our customer service has been spectacular, helpful, and professional.

Shop LC

Rated 1 out of 5 stars

Search function does not work

The website and auction site search functions do not work. Grayed out images just scroll across the screen.

July 21, 2026
Shop LC logo

Reply from Shop LC

Dear Customer,

Thank you for sharing your feedback with us.

We sincerely apologize for the inconvenience you experienced with the website and auction site search functions, including the display issues with the images. Your concerns have been acknowledged and shared with the relevant team for review.

We would like the opportunity to address your concerns directly. Unfortunately, we were unable to contact you as we do not have a phone number associated with your account.

Kindly provide your preferred contact number and a convenient time to reach you, and we will be happy to assist you further. Alternatively, you may reach us via live chat at Shop LC Contact Us – 24/7 Customer Care Support or email us at customerservice@shoplc.com.

We appreciate your feedback and look forward to assisting you.

With Regards,
ShopLC.

Rated 5 out of 5 stars

The details regarding the orders' shipping information and delivery status have been updated to include precise tracking numbers, estimated delivery dates, shipping carriers, and any relevant logistic

The details regarding the shipping process, including how the orders are dispatched, estimated delivery times, and additional related information.

July 21, 2026
Shop LC logo

Reply from Shop LC

We appreciate your feedback regarding our shipping process. We are always working to provide clearer details on dispatch, estimated delivery, and related information to enhance your experience.

Shop LC

Rated 3 out of 5 stars

Cane

I wasn't really impressed

July 21, 2026
Shop LC logo

Reply from Shop LC

Dear Customer,

Thank you for sharing your feedback with us.

We are sorry to hear that you were not impressed with the cane and sincerely apologize that it did not meet your expectations.

We would like the opportunity to address your concerns directly. Unfortunately, we were unable to contact you as we do not have a phone number associated with your profile.

Kindly provide your preferred contact number and a convenient time to reach you, and we will be happy to assist you further. Alternatively, you may reach us via live chat at https://www.shoplc.com/contact-us.html, or email us at customerservice@shoplc.com

With Regards,
ShopLC.

Rated 1 out of 5 stars

Horrible delivery service,

Horrible delivery service,, left g in wrong building twice!!!!! talking to CS is a nightmare,, get nowhere. Bracelet I bought broke after a month.. Sub par products, most are close outs for a reason. I will say the real gems, are priced wayyyyy below many other site, and are a better quality, but????? Sorry I tried but it's not worth chasing my pkg to save few dollars. I will continue to shopped my trusted, website and shopping channels.

July 18, 2026
Shop LC logo

Reply from Shop LC

Dear Customer,

Thank you for sharing your feedback with us.

We sincerely apologize for the inconvenience you experienced with the delivery service, customer support experience, and the issue with your bracelet. We understand your frustration and appreciate you taking the time to share your concerns.

We regret any inconvenience caused and would like the opportunity to make things right and improve your experience. We attempted to reach you but were unable to get through.

Please let us know a convenient time to contact you, or feel free to reach out to us via chat at https://www.shoplc.com/contact-us.html or email us at customerservice@shoplc.com.

We look forward to assisting you.

With Regards,
ShopLC.

Rated 5 out of 5 stars

Customer service is very accomodating.

Customer service is very accomodating.
The item I ordered was defective but customer service helped with the return

July 16, 2026
Shop LC logo

Reply from Shop LC

We're so glad to hear that our customer service team was able to assist you with the return of your defective item. We appreciate your kind words and are happy we could help!

Shop LC

Rated 5 out of 5 stars

I like the free shipping Tuesday

I like the free shipping Tuesday. Also I like under ten dollar Friday. Your prices are very reasonable.

July 21, 2026
Shop LC logo

Reply from Shop LC

We're so happy you appreciate our free shipping Tuesdays and our Under $10 Fridays! We're delighted to know you find our prices very reasonable.

Shop LC

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