Wellfor Reviews 

103
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting that items like bathroom cabinets and mirrors are sturdy, beautifully designed, and feature exceptionally secure packaging inside. Furthermore, people mention the highly responsive customer service team, which is always ready to quickly assist with product replacements or missing components. However, some customers also noted that a few items arrived damaged, such as cracked mirrors or broken parts upon opening the boxes. Despite these delivery issues, reviewers consistently appreciated how promptly the support team handled replacements to completely resolve the customer problems.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items arrive well-packaged and look beautiful in... See more

Quality

Users describe positive interactions with quality, highlighting that the products are well made, beautiful,... See more

Customer service

Customers report positive experiences with customer service, noting that representatives are helpful,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

User experience

Consumers find user experience to be positive, highlighting a great overall interaction with the company.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought the 48x30 lighted medicine cabinet/mirror. I got more than I expected! It looks great and has tons of space inside. I didn't expect the inside of the doors to also have mirrors and lights... See more

Company replied

Rated 5 out of 5 stars

Great product and customer service. We ordered two medicine cabinets with built-in lighting from their website, one of which turned out to be back ordered. Wellfor was very communitive and reached out... See more

Company replied

Rated 5 out of 5 stars

Wellfor is a great company which provides high quality products at very competitive prices. Their customer service is a 10 out of 10. If you are looking for a 5-star company that sells high quality m... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a shower head with a wand and valve for a bathroom remodel. As with most fixtures or appliances parts will be needed to be serviced or replaced. I make it a habit to source thes... See more

Company replied


Company details

  1. #2 of 17 best companies in Bathroom Supply Store

Written by the company

Explore high-end bathroom fixtures at Wellfor store. Shop our selection of solid wood vanities, LED mirrors, mirrored medicine cabinets, shower faucet sets, bathroom faucets, bathtubs, smart toilets, and more to elevate your space today! Free Ship Service!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(103)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor Customer Service

I ordered a tri-fold bathroom mirror for my brand new bathroom and when it arrived via FedEx it arrived damaged. I notified Wellfor customer service via phone and email of this issue and per a conversation I had with a customer service associate, I was told that a replacement mirror would be sent. It has been a week and I have not received my replacement mirror or even an email confirmation that a new one is on its way. I have called customer service multiple and left voicemails and still no answer. I am now going to be seeking a refund for order.

August 23, 2026
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Rated 5 out of 5 stars

Amazing customer service!

I ordered a medicine cabinet directly from Wellfor. I needed it urgently for my home and in my order asked if I could pay extra for faster shipping to receive by end of the week. I got a message from the company less than an hour after my order, to say that they are located close to me and will ship first in AM to get to it me on time, and no extra fees needed. I was in a bind, and I really appreciated the quick and very friendly message. Honestly I wasn’t expecting a message from them bc customer service these days are so spotty everywhere else! I’ll update the review on the products themselves once I receive them, but found these to be beautiful and quality looking without breaking the bank. Excited to get them!

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

No customer service

No customer service
# to call drops as soon as
It rings product small issue
And a question on the install
Also.
Sent a 3rd email
If company not going to represent it self its not worth it.

August 30, 2026
Unprompted review
Wellfor logo

Reply from Wellfor

Dear Stephen,
Thank you for reaching out and we sincerely apologize for the frustration this has caused you.
We have previously replied to your emails, but our messages may have landed in your spam or junk folder. We have just resent our email to you. Please kindly check all your inbox folders including junk mail.
Please note that the phone number printed on the instruction manual does work. Our phone support hours are 9 a.m.‑6 p.m. Eastern Time. Kindly call within this time window to reach our agents.

Rated 5 out of 5 stars

The full experience has been cigar…

The full experience has been cigar worthy. The shipment was a beast! The medicine cabinet was packed like a precious egg - wrapped in soft, cushioning foam pieces 3" thick all ensconced in a 1/2" thick MDF case which added about 210 pounds to the 70ish pounds that the cabinet has on it's own.
It arrived sooner than expected :-D
The doors are as substantial as you would want. The hinges easily handle the heft of each door.
I opted to do the installation as inset in the studs. This did require substantial rerouting of vent pipes, PEX tubing to the faucets and installation of supporting studs. This also impacted the OTHER side of the wall requiring some drywall repair (to be expected). You never know what is behind a wall till you cut a hole so ...
The carpenter has installed quite a few of these types of cabinets. Typically using the French cleat method directly on the existing wall, fastened to the studs. They noted that this product is the best they'd ever encountered. The shelving is solid, secure and adjustable (those tall bottles of lotions and potions will fit).

July 27, 2026
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Reply from Wellfor

Hi Mark,
Thank you so much for your great feedback! We’re delighted to hear your medicine cabinet arrived early and that you are satisfied with its build quality and packaging.
We really appreciate your carpenter’s positive comment. Hope you enjoy your new cabinet. Please feel free to contact us if you need further help.

Rated 5 out of 5 stars

Replaced broken parts

Replaced broken parts ! Responsive to concerns!

July 28, 2026
Wellfor logo

Reply from Wellfor

Hi Nancy,
Thank you for your kind feedback! Happy we could get your issue resolved. Feel free to contact us should you need anything in the future.

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Rated 5 out of 5 stars

Reliable company

Found them online. Ordered a 60x36 recessed vanity mirror. It came in a timely order very well packaged and it looks beautiful. And if I needed another mirror, I would order from them again.

June 22, 2026
Wellfor logo

Reply from Wellfor

Hi Antonia,
We really appreciate your kind feedback!
Happy to hear your recessed vanity mirror was well‑packaged, arrived promptly and looks amazing.
Thank you for your willingness to order from us again. We are here whenever you need support!

Rated 5 out of 5 stars

Absolutely beautiful and excellent…

Absolutely beautiful and excellent quality.

August 3, 2026
Wellfor logo

Reply from Wellfor

Hi Linda,
Thank you for your wonderful review! We are thrilled to hear you love the beautiful quality of your product. 
Please reach out anytime should you need further support.

Rated 5 out of 5 stars

Great experience dealing wellfor

Great experience dealing with this company
Ordered 24x36 medicine cabinet arrived with a slight hairline crack in the lighting fixture but was only noticeable if you were really looking for it *im extremely picky*
Messaged them about it the only thing they asked for was pics of proof once they verified it they confirmed replacement would be sent out once back in stock.
Received the replacement ahead of given time frame everything is exactly as it should be
Would definitely buy from this company again
Great all around

July 13, 2026
Unprompted review
Wellfor logo

Reply from Wellfor

Dear Customer,

Thank you so much for this fantastic feedback!

We apologize for the hairline crack on your lighting fixture. We really appreciate your patience while we arranged your replacement.

It’s awesome to hear the new unit arrived early and meets your high standards. We’re thrilled you would shop with us again. Reach out anytime you need support!

Rated 5 out of 5 stars

Replaced a damaged order very fast

Ordered to medicine cabinets. They arrived promptly. One was very damaged. Although it was a bit frustrating, WELLFOR customer service was very helpful, easy to get in touch with, and prompt in their response. I received a brand new item within about 7 days. I felt they were very responsive to my issue so I have to give them 5 stars despite the broken item. Stuff happens sometimes, but again, they were fast to replace.

July 9, 2026
Unprompted review
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Reply from Wellfor

Dear Customer,
Thank you for your review!
We’re sorry one medicine cabinet arrived damaged. We are pleased our team could resolve this quickly and get your replacement delivered in around 7 days.
We really appreciate your understanding regarding transit damage. Enjoy your new cabinet, and contact us anytime should you need help.

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Rated 5 out of 5 stars

wow what a beautiful set of mirrors

wow what a beautiful set of mirrors, I purchased the 3 mirror set, I love that you can open up the mirror and there is a mirror inside where the shelves are and also on the inside of the mirror itself, great for putting on skin creams and make up. Thank you so much for a beautiful addition to my new bathroom!

June 23, 2026
Wellfor logo

Reply from Wellfor

Hi Karen,
Thank you so much for your lovely feedback!
We are thrilled to hear you love the three-mirror set. The interior mirrors inside the cabinet and door are specially designed to make skincare and makeup much more convenient.
It makes us happy knowing it’s the perfect addition to your new bathroom. Enjoy your new mirror cabinet!

Rated 5 out of 5 stars

Box was damaged when it arrived

Box was damaged when it arrived. Everything was fine with the product and customer set was very helpful. excellent

June 22, 2026
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Reply from Wellfor

Hi,
Thank you so much for your positive feedback! We’re relieved to hear the product itself is intact despite the damaged shipping box and glad our customer service provided you with great support.

We will note the packaging issue to our warehouse team to strengthen packaging for future shipments and avoid similar box damage. Please feel free to contact us anytime if you need further assistance.

Rated 5 out of 5 stars

Fantastic

Fantastic
We love the mirror!! It's a great addition to our bathroom.

April 27, 2026
Wellfor logo

Reply from Wellfor

Hi,
Thank you so much for your lovely feedback! We’re thrilled to hear you love the mirror and that it perfectly matches your bathroom.
If you need any help with accessories or maintenance later on, feel free to reach out anytime. Enjoy your new mirror!

Rated 5 out of 5 stars

Beautiful medicine cabinets

I bought lighted medicine cabinets from Welfor. They are well made and beautiful and reasonably priced. I particularly like that they have mirrored inside doors and built in outlets both regular and UBS
One of the side mirror panels arrived chipped but Crist from customer service responded promptly and sent a replacement. The replacement unfortunately arrived cracked. I texted Crist at Welfor and he responded that another panel will be shipped asap
I will write an update with pictures when the panel arrives and is installed
Inspite of this unfortunate incident, I highly recommend the product from this company

July 11, 2026
Unprompted review
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Reply from Wellfor

Hi,
Thank you so much for your thoughtful review and kind words about our medicine cabinets! We’re truly sorry both mirror panels arrived damaged in transit. We’ve upgraded our packaging to avoid this issue going forward. We will get your new panel shipped out quickly. Please reach out if there are any more problems, and we can’t wait to see your photos once it’s installed!

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Rated 5 out of 5 stars

I am so impressed with the level of…

I am so impressed with the level of customer service from Wellfor. The team was incredibly helpful and professional throughout my experience with our medicine cabinet order. It’s rare to find this level of support these days, and I highly recommend them to anyone looking for quality service!

July 10, 2026
Unprompted review
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Reply from Wellfor

Hi,
Thank you so much for your amazing compliment! It means a lot to us that our team could deliver helpful, professional support for your medicine cabinet. We’re glad we could assist you well and really appreciate your recommendation. Feel free to reach out anytime if you need further help!

Rated 5 out of 5 stars

Exception customer service

Exception customer service! The side mirror of the lighted medicine cabinet arrived cracked. Wellfor immediately sent a replacement to me. On top of that, we are happily enjoying the set of 2 lighted medicine cabinets we purchased. Great quality and beautiful in our renovated bathroom!

July 2, 2026
Unprompted review
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Reply from Wellfor

Hi,
We really appreciate your kind review! So sorry the side mirror arrived cracked initially, happy we could rush a replacement for you. It warms our hearts knowing the two lighted cabinets fit perfectly in your newly renovated bathroom with great quality and appearance. Reach out anytime if you need anything later!

Rated 5 out of 5 stars

I purchased a Wellfor shower door and…

I purchased a Wellfor shower door and had a problem with a part of it. I contacted Wellfor customer service, very pleasant experience and within 2 days they had shipped a replacement at no charge! Super nice to have this problem handled so well, Thank You Wellfor!

June 29, 2026
Unprompted review
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Reply from Wellfor

Hi,
We’re so grateful for your positive review! Delighted our team could resolve your shower door part issue quickly with a free replacement shipped in just two days. Thank you for your trust, don’t hesitate to reach out if you need anything else!

Rated 5 out of 5 stars

Grateful for help during installation

We have a small bathroom in an old house, so installing the medicine cabinet over the plumbing and electrical wiring was a challenge. The customer support team asked all the right questions to identify the parts needed and sent them to us promptly. We couldn't have had a better experience!

July 2, 2026
Unprompted review
Wellfor logo

Reply from Wellfor

Hi,
We really appreciate your kind words! Happy our support team could figure out the exact parts you needed for your tricky old bathroom installation and get them sent out quickly. It means a lot we could make your setup smoother, feel free to reach out anytime you need further help!

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Rated 5 out of 5 stars

Very nice cabinets.

June 1, 2026
Unprompted review
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Reply from Wellfor

Hi,
So glad you love our cabinets! Feel free to reach out if you need any parts or support later.

Rated 5 out of 5 stars

I recently purchased a shower head with…

I recently purchased a shower head with a wand and valve for a bathroom remodel. As with most fixtures or appliances parts will be needed to be serviced or replaced. I make it a habit to source these items in advance so they are readily available in the future. I inquired about a replacement cartage for the shower unit and Welfor sent me out a unit in just a manner of days. I was quite impressed with their understanding and quick response to my request. The cartage arrived in a few days. Great Job!

June 18, 2026
Unprompted review
Wellfor logo

Reply from Wellfor

Hi,
Thank you so much for sharing your experience! We’re glad our team could quickly provide the replacement cartridge and help you prepare for any future maintenance needs. Your satisfaction means a lot to us, and we truly appreciate your support. Please feel free to contact us anytime if you need further assistance.

Rated 5 out of 5 stars

Great customer service

I was having renovations done in my house and the workers mistakenly threw out a part to the beautiful bathroom cabinet we purchased. The store I purchased it from could not help me so I called the company directly and they immediately sent me the part that was missing. I would highly recommend Wellfor not only for the beautiful, well constructed product but for the kind and quick service.

June 16, 2026
Unprompted review
Wellfor logo

Reply from Wellfor

Hi,
Thank you for sharing your experience. We’re glad we could quickly send the replacement part and help resolve the issue during your renovation. We appreciate your recommendation and support of Wellfor, and we’re always here if you need anything in the future.

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