Boston Textile Co. Reviews 

53
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their softness, absorbency, and overall durability. Many people found the items to be the best they've ever used, often discovering them in hotels and actively seeking them out for purchase. The ordering process is frequently described as effortless and easy, contributing to a smooth customer journey. Reviewers also frequently commend the fast and timely delivery, noting that products arrive quickly and in good condition. Furthermore, the packaging is often highlighted as perfect and durable, ensuring items are well-protected upon arrival. Overall, consumers express high satisfaction and a strong likelihood of making future purchases from the company.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent quality of items... See more

Quality

People report positive experiences with quality, consistently praising the excellent quality of products like... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of purchase and navigation of... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My girlfriend and I used the blue tuna towels at a resort in the white mountains NH and we loved them. They’re just the perfect size, thickness and soft and absorbent so when I got home I googled Bost... See more

Company replied

Rated 5 out of 5 stars

These coverlets are the best and the price is right! They take all kinds of abuse and still beam white! Grandbabies, rentals, bachelorette parties? These quilts will keep your bedrooms looking crisp,... See more

Company replied

Rated 5 out of 5 stars

Excellent service and quality!! I gladly recommend this company. They were very kind and professional.I especially thank Alison Goyette for her great help and customer service! She answered my emails... See more

Company replied

Rated 5 out of 5 stars

Outstanding towels and facecloths! The towels are plush, absorbent, and feel comfortable on the skin. These are the best towels I’ve ever utilized. It’s no wonder that the resort at which I have a par... See more

Company replied


Company details

  1. #1 of 2 best companies in Hotel Supply Store
  2. #2 of 10 best companies in Hospital Equipment and Supplies Store
  3. #1 of 4 best companies in Linens Store
  4. #9 of 32 best companies in Medical Supply Store
  5. #1 of 8 best companies in Restaurant Supply Store
  6. #6 of 21 best companies in Wholesaler

Written by the company

Since 1933, Boston Textile Company has been dedicated to providing quality wholesale textile products and exceptional customer service. We supply high-quality textile products to properties including hotels, short-stay rentals, resorts, recreational clubs and properties, healthcare, education, and wellness facilities, and more. Our textile products are sourced from world-renowned mills and manufacturers, ensuring that we provide the best-quality linens, towels, bedding, and uniforms. As a family-owned and operated business for over 90 years, we bring unmatched expertise and vision to serve your unique textile needs with the best-quality products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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4.8

All reviews

(53)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Stayed at the General Stanton Inn in RI…

Stayed at the General Stanton Inn in RI recently, and had the pillows and sheets from Boston Textile. Best night I slept in months. Ordered 3 pillows; they were shipped quickly. OMG, just like the inn. Now need pillowcases and sheets, and I'll be set! Highly recommend!

May 21, 2026
Unprompted review
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Reply from Boston Textile Co.

Hi Jeff, Thank you so much for your review! We are so glad you love our Debut Supreme Pillows. Wishing you many restful nights! We appreciate your business.

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Rated 5 out of 5 stars

Excellent quality products from Boston…

Excellent quality products from Boston Textile Co.. Durable materials, fast shipping, professional service, and great customer support. Highly recommended.

April 22, 2026
Unprompted review
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Reply from Boston Textile Co.

Hi Jacqueline,

Thank you so much for your kind words! We are so glad you are satisfied with our products and service. We appreciate your business.

Rated 5 out of 5 stars

GREAT towels!!!

Outstanding towels and facecloths! The towels are plush, absorbent, and feel comfortable on the skin. These are the best towels I’ve ever utilized. It’s no wonder that the resort at which I have a partial ownership utilizes them!

December 17, 2025
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Reply from Boston Textile Co.

Hi Richard, thank you for your review! It means the world that you are satisfied with our Blackfin Towels. We really appreciate your business!

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Rated 5 out of 5 stars

Always expedient with delivery

Always expedient with delivery, nice quality and selection.

December 12, 2025
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Reply from Boston Textile Co.

Hi Kimberly, thank you so much for your review. We are so glad you are pleased with our products. We appreciate your business!

Rated 5 out of 5 stars

The Best Towel Set Ever

Really like your Black Finn Towel set. First time I was
introduced to your product was when my wife and I were on trip to Cape Cod and the hotel we stayed in
had your Blue Finn edition and was telling my wife how much I like them. After returning home in Texas I visited bostontextile.com and ordered the Black Finn
Towel set(15 ea.) and replaced our current towel set and that was one great purchase. Delivery was very fast and we are very satisfied and will be using your product for all future needs.

September 20, 2025
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Reply from Boston Textile Co.

Hi Robert, we are so glad to hear that you love our Blackfin Towels! Thank you so much for your review, we appreciate your business. Happy Holidays!

Rated 5 out of 5 stars

David is the best!

December 15, 2025
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Reply from Boston Textile Co.

Hi Jane, thank you so much for your review! I will be sure to pass your kind words onto David. We appreciate your business. Happy Holidays!

Rated 5 out of 5 stars

Black fin Towel set

We love the softness and absorption of the sets.

December 8, 2025
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Reply from Boston Textile Co.

Hi Vicki, thank you so much for your review. We are so glad you are satisfied with our Bluefin Towel Set! We appreciate your business.

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Rated 5 out of 5 stars

Great towels

Fast delivery
Great quality
We had these in a hotel and made sure we bought some

December 9, 2025
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Reply from Boston Textile Co.

Hi Thomas, thank you for your review! We are so glad you love our Blackfin Towel Collection. We appreciate your business.

Rated 5 out of 5 stars

I’ve liked everything about this…

I’ve liked everything about this company, friendly helpful customer service ,prompt delivery, and wonderful products. I bought the beyond down pillows and comforters and they are wonderful!

November 26, 2025
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Reply from Boston Textile Co.

Hi Jenn, Thank you so much for such a kind review! We are thrilled that you love your purchase, and are happy to help anytime. We appreciate your business!

Rated 5 out of 5 stars

Mr Leahy was so helpful and patient…

Mr Leahy was so helpful and patient with me. I truly appreciate his willingness to help me through the process making the entire experience simple and convenient.

November 12, 2025
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Reply from Boston Textile Co.

Hi David, Thank you so much for your kind words and review! We are glad you had such a great experience. We hope to work with you again in the future!

Rated 5 out of 5 stars

Loved the ease to purchase

Loved the ease to purchase. And I absolutely love the towels!!

November 12, 2025
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Reply from Boston Textile Co.

Hi Carol, Thank you so much for your review. We are so glad you love your Magnificence Towel Collection! We appreciate your business and look forward to helping you in the future!

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Rated 4 out of 5 stars

My only complaint is that my order was…

My only complaint is that my order was back-ordered approximately one (1) month.

Trust me, Will order again!

November 4, 2025
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Reply from Boston Textile Co.

Hi Robert, Thank you for your feedback. Your order was affected by extended vendor lead times. We appreciate your patience. Thank you again for choosing Boston Textile!

Rated 5 out of 5 stars

We stayed at a hotel in Stowe Vermont…

We stayed at a hotel in Stowe Vermont and I loved the sheets. They were kind enough to share the info and I couldn’t be happier. They feel like butter!

November 3, 2025
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Reply from Boston Textile Co.

Hi Kathleen, thank you so much for your review! We are so glad to hear you love our SuiteDream Sheets. Please let us know if we can help with anything else! We appreciate your business.

Rated 5 out of 5 stars

Great quality blankets

We received our order in short order and in good condition. We love your blankets for the elderly folks in our facility.

October 31, 2025
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Reply from Boston Textile Co.

Hi Sharon, Thank you so much for your review. We are so glad your facility loves our Polartec Blankets. We appreciate your business!

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Rated 5 out of 5 stars

Online shopping is easy and I got free…

Online shopping is easy and I got free shipping.

October 24, 2025
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Reply from Boston Textile Co.

Hi Paula, Thank you so much for your review! We are so glad you are pleased with our service & the ease of our website. We appreciate your business.

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering, product cost and fast delivery time!!!

October 20, 2025
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Reply from Boston Textile Co.

Hi Philip, thank you so much for your review! We are so glad you are happy with our products and service. Looking forward to doing business with you again.

Rated 5 out of 5 stars

Great towels fast service and…

Great towels fast service and communications

October 20, 2025
Boston Textile Co. logo

Reply from Boston Textile Co.

Hi Louise, thank you so much for your review. We are so glad you love our Bluefin Towels! We appreciate your business.

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