Currently trying to sell a one bedroom property and due to the slow market decided to explore webuyanyhouse. Spoke with Sheelan who was able to give me a breakdown of the process and costs giving... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted Webuyanyhouse to sell my late father’s retirement flat and spoke to Ron. He explained the process clearly, went through all the T & C’s and answered all my queries. There was no hassle or... See more
Company replied
I am in the early stages of selling my Auntie's house through We Buy Any House. And although a little sceptical initially, the service I have received has been excellent. Christian Thomason has been... See more
Company replied
Had an amazing experience with Webuyanyhouse.co.uk and especially Dom Hindmarch. He was open and honest, clean and concise and explained the process throughout. Could not have asked for more. Would th... See more
Company replied
Company details
Written by the company
At We Buy Any House, we’re committed to keeping things simple. We make selling homes as fast and hassle-free as possible. No hidden costs, obligations or last-minute renegotiation's in prices. You can view all of our We Buy Any House reviews here.
We Buy Any House: the nation's trusted home buyer
Written by the company
- We honour our commitments
- We act responsibly and in good faith, always aiming to do the right thing.
- We build respectful relationships
- We understand that all strong relationships are built on mutual respect, so we consider the impact of our decisions on others.
- We go the extra mile
- We get the job done, with an efficient, uncompromising commitment to our work.
- We keep it clear and simple
- We keep things simple and efficient, always looking to simplify and improve our service.
Contact info
4.3
Excellent
742 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a really lovely time speaking with…
Had a really lovely time speaking with Sandy! A great help in booking viewings for our first home!
July 28, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Mj,
Thank you for sharing your review with us!
I'm delighted to hear you had a great experience, with sandy and I will pass along your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
Currently trying to sell a one bedroom…
Currently trying to sell a one bedroom property and due to the slow market decided to explore webuyanyhouse.
Spoke with Sheelan who was able to give me a breakdown of the process and costs giving the information to me in an easy format with no jargon. This enabled me to make informed decisions about my property.
Unfortunately I did not accept webuyanyhouse’s offer as it was too far below the asking price. However Sheelan was understanding of my position and I did not feel pressured or chased at any point.
Overall I had a pleasant experience and was able to gain a better understanding of my options going forward.
July 28, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Kirsty,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Sheelan and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Very professional and intellegent…
Very professional and intellegent staff.
Particularly Dawn Oakley, who l found empathic and very helpful.
Although l went down a different route this time l found this company first rate.
A Marriott
Barnstaple
July 27, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Mrs Marriot,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Dawn and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Professional Service
Would highly recommend. I spoke with Millie who was very helpful answering any questions I had and gave me a very professional service.
July 24, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Karmen,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Millie and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Dom was very helpful,resolved all my…
Dom was very helpful,resolved all my queries.
He also arranged a call back to progress my sale .
July 17, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Blessy,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Dom and I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
shysters
joke company ,they sent me a letter,so i rang them curious etc.house valued at £170000 they offered £97000 haha what a joke outfit,jeez keep away .now i get an email saying its no genuine ,haha so the unnamed individual you asked me to delete doesnt exist haha ??avoid like the plague.🙄this company keepscannoying me now to take this down !they are much worse than i thought jeez
July 14, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Peter,
I'm sorry to hear that we didn't meet your expectations.
After investigating internally, I found that our team reviewed your case and the interaction surrounding the offer made. Our offers are based on current market conditions and the information available to us at the time, and while we appreciate they won't be suitable for everyone, we regret that your experience left you feeling dissatisfied.
We apologise for any inconvenience this may have caused and wish you all the best in the future.
Kind regards,
Chloe
Customer Service Manager
I was very nervous about this but Aaron…
I was very nervous about this but Aaron completely put me at ease, Very professional but empathic . After he talked us through the difficult process of selling my precious Dads retirement apartment I feel my Dad would be proud
July 9, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Sarah,
Thank you for sharing your 5-star review with us!
I'm delighted to hear you had a great experience, and I will pass along on your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
Had a reasonable offer on my property…
Had a reasonable offer on my property then nobody followed up with any communication.
June 26, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Bob,
I'm sorry to hear that we didn't meet your expectations.
After investigating the matter internally, I found that due to a technical error, your follow-up appointment was booked outside of your consultant's availability. I can confirm that we've discussed this with the management team, and a member of the team will be contacting you shortly to resolve the issue.
Please accept our sincere apologies for the inconvenience this has caused. We appreciate your patience.
Kind regards,
Chloe
Customer Service Manager
Joe was so friendly and kind and…
Joe was so friendly and kind and helpful!
June 27, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Shaayri,
Thank you for sharing your 5-star review with us!
I'm delighted to hear you had a great experience, and I will pass along on your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
Sheelan Shah was extremely helpful…
Sheelan Shah was extremely helpful honest and explained how everything works with the process, very polite and is going to do a little more research and number crunching before calling me back with a final offer.
June 27, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Theresa,
Thank you for sharing your 5-star review with us!
I'm delighted to hear you had a great experience, and I will pass along on your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
First impressions
Sheelan called me this morning and was extremely polite and understanding of our situation. He made a couple of very constructive suggestions, which I’m following up. Overall, a positive experience.
June 23, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Sam,
Thank you for sharing your 5-star review with us!
I'm delighted to hear you had a great experience, and I will pass along on your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
Spoke with a lovely lady called Sandy…
Spoke with a lovely lady called Sandy who was so helpful and knowledgeable. Great to deal with
June 18, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Peter,
Thank you for sharing your 5-star review with us!
I'm delighted to hear you had a great experience, and I will pass along on your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
Excellent first discussion with Sheelan…
Excellent first discussion with Sheelan who was professional and thorough. He took the time to provide a detailed overview of their process. After this positive introduction, this could be a co I could work with and I look forward to receiving their valuation to see whether we can take this forward!
June 16, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi ,
Thank you for sharing your review with us!
I'm delighted to hear you had a great experience, and I will pass along on your positive feedback.
Many Thanks,
Chloe
Customer Service Manager
I sold my property 4 years ago for…
I sold my property 4 years ago for £635,000 but the buyers chain collapsed.
I have just spoken with We Buy Any House who offered me a price between £520,000 - £545,000. They said I would be contractually bound to accept their offer if I proceed. So it is clear they would only offer me £520,000 as their GOAL is all about PROFIT.
Its all RELATIVE so I will see what I can buy for £520,000 before I decide if We Buy Any House works for me. Time will tell as its all RELATIVE.
June 11, 2026
Unprompted review
Very impressed so far
I have been very impressed so far with the service I have received. Aaron has been friendly, helpful, professional & understanding. He has always done what he said he’ll do, which is so often not the case when dealing with companies these days. The service I have received so far would definitely encourage me to recommend this company to others. The only reason they get a 4 star, rather than a 5 star at this stage is because it’s the start of the journey & they haven’t yet sold my property but I’m keeping fingers crossed! If they do, it will definitely be a 5 star! Thanks to the team, so far.
June 4, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi J D,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Aaron. I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Reply from Webuyanyhouse.co.uk
Hi Melissa,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Aaron. I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
BEWARE they never found me a buyer but…
BEWARE they never found me a buyer but they put a 52 week claim on my deeds stopping others from buying my property...I had to pay £1500 to have it removed..its a SCAM
May 1, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Judith,
I’m sorry to hear that we didn’t meet your expectations.
After investigating internally, I found that this matter has been reviewed by our Compliance Team and discussed with your solicitors. Following this process, the matter has now been deemed resolved.
We appreciate that property transactions can sometimes be complex and understand that this situation has been frustrating for you.
We apologise for any inconvenience this may have caused and wish you all the best in the future.
Kind regards,
Chloe
Customer Service Manager
Thankyou Sheelan Shah for the…
Thankyou Sheelan Shah for the information that you gave us very helpful
June 3, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Louise,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Sheelan. I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Spoke to sheelan.
Spoke to sheelan.. very informative... very polite.. and went threw different options..
June 2, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Sharon,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Sheelan. I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
Very informative
Very informative. Laid out all the options and did not feel at any time that i was under pressure to complete the sale.Very happy.
June 1, 2026
Unprompted review
Reply from Webuyanyhouse.co.uk
Hi Edwin,
Thank you for sharing your review with us!
I'm very happy to hear you had a great experience with Sheelan. I will pass on your feedback.
Many Thanks,
Chloe
Customer Service Manager
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