Warrior Winches Reviews 

420
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, the smooth and user-friendly online ordering process, and the remarkably knowledgeable and helpful support staff. People are consistently impressed with the top-notch product quality, durable heavy-duty materials, and how reliably the equipment performs during their everyday tasks. Some reviewers were not happy with missing items, occasional communication hurdles, or unexpected delivery issues affecting their recent purchases. A few consumers also mentioned experiencing significant shipping delays, incomplete orders, or frustrating inventory tracking problems that required extra time and effort to successfully resolve.

What people talk about most

Product

Customers had positive experiences with product, noting that it is well built and engineered. Reviewers... See more

Quality

Consumers find quality to be positive, highlighting that the equipment is very well built and engineered to... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipping and items arriving... See more

Order

Reviewers highlight positive aspects of order, noting that the online purchasing process is easy, painless,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that installation is a breeze and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The people helped me pick the winch that was right for me. I'm confident that I got a quality winch and not one I'll regret buying like the less known brands from the discount Chinese sites! Research... See more

Rated 5 out of 5 stars

I came across Warrior Winches while researching one to mount onto a flatbed trailer to haul farm equipment to a repair shop. I found Warrior Winches offered a higher pounds of pull vs other brands a... See more

Rated 5 out of 5 stars

Saw your product on U-Tube 'Murphy's Diesel' and thought I'd give it a try. Ordered online and received an immediate confirmation. About a week later I had not got a shipping date so I inquired online... See more

Rated 5 out of 5 stars

I installed on a Honda rubicon, had to install upside down, thank you for adding direction of travel statement, would be nice to use handle bar install and remote instead of one or the other. In addi... See more


Company details

  1. #6 of 13 best companies in Auto Accessories Wholesaler
  2. #16 of 22 best companies in Auto Parts Manufacturer
  3. #37 of 49 best companies in Manufacturer
  4. #1 of 1 best companies in Trailer Manufacturer
  5. #14 of 21 best companies in Wholesaler

Written by the company

Warrior Winches, part of the Bimson Power Group, provides Winches that have unmatched value, quality and reliability. Trusted as one of the leading Winch providers in the UK, Europe and USA, our premium winches are designed to deliver dependable and long-lasting performance. Whatever your requirements Warrior Winches has everything you need to get the job done. Over the past 20 years we’ve developed winches to support all types of businesses from trailer manufacturers and towing to industrial and military-grade winches, you can rest assured we’ve got you covered.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

420 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(420)

210 reviews in the last 12 months

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Rated 2 out of 5 stars

Asked for help with remote....sent…

Asked for help with remote....sent videos and such of the remote not working, was told to troubleshoot shoot and all that. Instead of being helped I got the run around. I asked for new remotes and they needed further info, then out of nowhere, I get an email saying your company would need me to send them back for repair but I did not receive an email stating this? And where is yhe mail slip to ship em? Is that cost on me niw? I am confused So a little clear help would be real nice!!!! But I guess we will see ?

July 20, 2026
Warrior Winches logo

Reply from Warrior Winches

Thank you for your feedback. We’re sorry to hear that you feel you have not received the help you needed.

We have reviewed the enquiries we have received from you and can see that multiple new tickets have been submitted. Unfortunately, we have not received a response to the emails we sent regarding each of these tickets. We provided pairing instructions and specifically asked whether these had resolved the issue, but we did not receive a response confirming whether the instructions had worked.

We have also been unable to find any email from us requesting that you return your remotes for repair. If you could provide us with the ticket number or details of the enquiry where you believe we requested this, we will be more than happy to investigate this further.

We are still very willing to resolve the issue for you and get your remotes working. Please respond to the emails associated with your existing ticket so our support team can continue assisting you and avoid any further confusion

Rated 2 out of 5 stars

I ordered a winch from Warrior Winches

I ordered a winch from Warrior Winches, and I was thrilled to see only one option available-no endless choices, just the perfect solution. The product arrived quickly, and the quality exceeded my expectations. The winch is sturdy, easy to install, and works flawlessly. No regrets, just pure satisfaction. Highly recommend!

June 6, 2026
Unprompted review
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Reply from Warrior Winches

Thank you for your feedback! We’re delighted to hear that you were thrilled with your Warrior Winches purchase, that the product arrived quickly, and that you’re so happy with the quality, installation and performance.

We have to admit, we’re a little puzzled by the 2-star rating given the overwhelmingly positive comments in your review! 😊 If you feel your experience deserves a higher rating, we’d really appreciate it if you could consider updating your review.

Either way, thank you for choosing Warrior Winches and for your recommendation — we’re very pleased to hear you have no regrets and are enjoying your winch!

Rated 5 out of 5 stars

Excellent shipping

My winch arrived a lot sooner than I expected and it was loaded with everything you need to hook it up just wish the pictures in the instructions were a little more clearer my neighbor is going to order 1 soon

August 10, 2026
Rated 5 out of 5 stars

Great staff, great winch!

The people helped me pick the winch that was right for me. I'm confident that I got a quality winch and not one I'll regret buying like the less known brands from the discount Chinese sites! Research shows that Warrior Winches are as good or better than some of the better known brands. I'll be purchasing a second winch soon for the rear mount I'm making thanks to the great service and knowledge of the support staff.

August 5, 2026
Rated 1 out of 5 stars

No one to talk to over the phone no…

No one to talk to over the phone no number to call and out of stock items that’s needed asap and delayed response via email

August 7, 2026
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Reply from Warrior Winches

We’re sorry to hear that you were disappointed with your experience. However, we are confused by the comments regarding a delayed email response, as your initial enquiry was answered within 6 minutes.

Once we had investigated the issue and identified that we had mistakenly sent the incorrect part, we apologised for the error and issued you with a full credit within 3 days.

We appreciate that receiving the wrong part is frustrating, particularly when it is needed urgently, and we apologise again for the inconvenience caused. We do take all feedback seriously and will continue to work on improving our service.

Rated 1 out of 5 stars

only reason giving a one star review is…

only reason giving a one star review is no phone number to contact. everything thru email which it worked but took 3 days for me to find out what part I need it and put in order.
other then that , winch product are top notch in my books.

July 22, 2026
Warrior Winches logo

Reply from Warrior Winches

Thank you for your feedback, and we’re pleased to hear that you consider our winch products to be top notch.

We understand your frustration regarding not having a phone number to contact us. We recently switched to a ticket-based email system to ensure that all customers are responded to in the order their enquiries are received, which we feel is a fairer system for everyone. However, we appreciate that this can sometimes mean a longer wait for a response.

We value your feedback and will certainly take it on board when reviewing the overall customer experience. Thank you again for taking the time to share your thoughts.

Rated 5 out of 5 stars

Wow I was really impressed with my…

Wow I was really impressed with my purchase. I feel like I got a great deal. A 12.5 winch, synthetic rope, two remotes for the price was great. I ordered it mid morning and it arrived the next afternoon! Crazy! Really happy with the quality. Wrecker Rick endorsed it so that why I was looking at the winch.

August 4, 2026
Rated 3 out of 5 stars

Winch cover price ridiculous.

Bought a car hauler in March of 2026 that came with a warrior winch. So far the winch works great except for the wireless remote, if one car is on the trailer it blocks the signal going to the receiver, very frustrating when loading inop cars & the winch won’t work. I’ve moved the receiver back to the center of the trailer, we’ll see if that helps. My main gripe tho is the $70 cover that, after only 5 months, is completely faded & dry rotting ! I can get a cheap $20 cover off of Amazon that will last about a year. 🤷🏼‍♂️

August 7, 2026
Unprompted review
Warrior Winches logo

Reply from Warrior Winches

Thank you for your detailed feedback. We’re pleased to hear that the winch itself is working well, but we’re sorry to hear about the issues you’ve experienced with the wireless remote and the cover.

We’d like to look into this for you and see what we can do to help. Please contact us at enquiries@warriorwinches.com with your order number and details of the issues, and our team will be happy to investigate further

Rated 1 out of 5 stars

Everything was great until

Everything was great until, before having an opportunity to use it, I received 3 different request for a review to be posted

July 6, 2026
Warrior Winches logo

Reply from Warrior Winches

We’re sorry that the number of review reminders was frustrating. These requests are sent automatically by our system, and we appreciate your feedback. We’ll certainly take your comments on board and review the frequency of these reminders to ensure we’re not contacting customers too often.

We apologise for the inconvenience and appreciate you taking the time to share your feedback.

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