Partzilla.com Reviews 

Great selection of parts and stocked items. However, if I pay for 2 day shipping and it’s scheduled to arrive 7 days later….then what did I pay for. In this instance the shipping was more than the part itself which is especially brutal to have something like this happening. When calling customer support the guy professionally told me to kick rocks. I won’t use this site or service again I’ll buy motorsports parts from other vendors. I would highly recommend others do the same especially if you are a business. Time is money especially when your money doesn’t give you what you paid for.

Great service. Fast delivery

Excellent availability.
Excellent shipping speed.
Ease of ordering.
Part was exactly as described and ordered.

No gasket kit for my bike had to buy each one individually so cost over $400. Complete rip off, also took one week just to ship.
From their website….
BEST PRICE GUARANTEED
We guarantee you won't find a better price on parts online!
PARTS SHIPPED FAST
Most popular in-stock parts ship in minutes.

I used them for the first time and was not aware that they act as a storefront for automotive parts. I placed my order and made sure it exceeded $150 for free shipping. My order was changed twice over several days - 3 instead of 4 ordered spark plugs were available, another set of 6 plugs was later cancelled. Partzilla showed both items available when I ordered. I had to contact them twice to get the shipping fees refunded. Lost time and had to order somewhere else.

The right part. OEM and no question about it. This day and age so many sites have cheap knock-offs, it's nice to know I got quality parts. Fast shipping. Will buy from again, thank you.

Parts price is good but I've been sent wrong parts over And over and waiting 3 weeks for one order, be wary they allow orders to be placed with items out atock and will havr you waiting, plus it took a lot if convincing yo get a shipping waived for my gasket reorder

Excellent service. On time a very good service

Hello! I am from Ukraine and I am very glad that (thanks to our carrier, the company "Nova Poshta", whose warehouses accept orders directly in your country) I can shop in your wonderful store! :) At first I encountered a problem with payment, because Ukrainian bank cards do not pass your billing address verification system, but wise Google advised me to register in the PayPal system and it worked! Thank you for the quick processing and shipping of my order, it is already on the plane heading to me, so thanks to you I will be able to repair my bike with original spare parts and for a very reasonable price. Thank you very much for that! And for supporting us in the fight against the Russian dictatorship!

Easy peasy! 2nd purchase and no disappointment. Highly recommend.

Delivered on time, and decent price.

Molly was very helpful! I was dealing with endless superseded part #’s for a front differential, unsure which to order, and she quickly narrowed down which part number I needed. Thank you again Molly!

Had all the parts i needed. Placed 2 orders, one with rush shipping, one without. Placed the rush shipping order about six hours before the regular order.

Order with rush shipping arrived the day after the second order.

Love this company. Buy all my parts there. Great customer service.

I ordered two items that claim on their website that they would “ship in 1 to 2 days” on a Saturday night, knowing that the order would not be processed until Monday… Tuesday morning I checked my email and received an email claiming one item wouldn’t be available until Thursday, and the other until Friday.. I quickly returned to the website to see if I had ordered something that was out of stock, but both items still said “ships in 1 to 2 days” when I called customer service to ask for an explanation I was immediately treated like an idiot and told that the “ships in 1 to 2 days” is only an estimation of when the item will be shipped to parts I’ll by the manufacturer.. even though that is very clearly not stated anywhere on the website… it has been almost a week now and I’m being told I should have my items by the end of next week.. “ships in 1 to 2 weeks” would have been a much closer “estimation” and I would have just ordered the product from someone who actual had them in stock, not just a glorified middle man.. First time spending money on Partzilla.com, and most definitely my last.

Update! Partzilla made this right. It was a 3rd part issue that was list in the communication......

This is a scammy company thst flat out lies. On 8/15:I ordered a part. The email confirmed arrived and it was a wrong. I immediately contacted customer service who told me.."Dear Forrest,
Thank you for reaching out. Unfortunately, I am not able to cancel your order because it has already been shipped to you from the manufacturer. I do see what you mean that the part number does not come up on Partzilla.com, however it does come up on our inventory search.
Do you have the original part number of the drag link adjusting sleeve? We look forward to resolving this for you.
Thank you for choosing Partzilla.com and have a great rest of your day!" HOWEVER.. MY PART DODNT SHIP UNTIL TODAY.. 8/21.. So not only is Partzilla incompetent, they are DISHONEST!! RUN!! DO NOT DO BUSINESS WITH LIARS!

Partzilla is the most poorest company I’ve ever come across with bad customer service when there’s an issue with a product they got nothing to do about it and they go on telling you we can’t solve this issue bla bla bla

Fast shipping also george helping me find the right belt sense I ordered the wrong one he helped out a lot

Finding the part and verifying fir to my machine was straight forward and quick. Shipping was quick as well and the packing of the part was great. The OEM part fit exactly as expected. Would certainly not hesitate to order from Partzilla yet again.

Im from canada, ordered twice...
Once my purchased was sent thru...got delivery changed date to Back Order adding an extra 10days ....after 10 days went to BO with No ETA status...tabarnak! Last time i deal with these square heads...I needed the parts before end of summer and screw my vacation..i really dont like the carelessness.