I contacted Everydose via their email service and received a response that my issue was being elevated. I received a follow up from Beatriz who advised of the action taking place and also helping mr... See more
Company replied
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Everyday Dose combines the classic coffee flavor you know and love with functional mushrooms, collagen protein, and nootropics to promote focus, energy, immunity, and gut health. No crash. No B.S. Your barista is going to be jealous.
Austin, United States
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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First of all I love this product. My favorite is the mild flavor. I’ve been with Everyday Dose for a long time now. Almost 3 years.
I had to switch from drinking regular coffee due to the acidity. Issues with my esophagus.
I have not had any more issues since drinking the mild Everyday Dose.
There were a couple times where I had to contact customer service.
Once because the product was delivered with damaged packaging.
The customer service was super fast and replaced my order with a new shipment.
And the second time was recently.
I had ordered the hoodie from the new merchandise and totally forgot to put my special discount in. It didn’t take long for Sophie from customer service to respond and investigate the issue. I got my discount refunded the next day.
I love this product and I love the customer service! Thanks again Sophie!
I have had nothing but positive experience with everyone on the customer service team. Especially Matheus. Anytime I have a question or email about my order it is responded to rapidly and kindly. I don't normally ever reach out for help because most customers service places just don't care but that's not the case with everyday dose. Anyone that talked to from their customer service team has been amazing which is nice because I really enjoy this amazing coffee
I've been a loyal drinker for over two years. I have converted a few friends, and now, my three children beg for it every morning! It's such a low amount of caffeine, and since we are all ADHD, that actually gives us just enough of a morning boost but also helps our brains focus. I also love the nootropics, L-Theanine, and probiotics that all support neurotransmitters and nerve functioning.
Recently, I got an email from Beatriz, telling me that my shipment was delayed and she was immediately dispatching a new shipment ASAP. I was so grateful, because I didn't even realize that I was almost out! I love my daily cup, so having this taken care of in advance was amazing! Thanks so much Dose & Beatriz--keep being awesome! 💜💜💜
This is not only a great product, but a great company as well. I have been a customer for over three years.Customer service is exceptional! I do not say that lightly, emails are literally answered within the hour, there are real people on the other side of a phone! As a new meme er to the mushy family there is a bonus goft with every order and their real things that you can use that you want to use! I literally cannot say enough about how I love supporting this business !! I am a very happy mushy customer 🍄🍄🟫🍄🍄🟫
Their customer service is amazing and thoughtful, they go above and beyond! The Everyday Dose coffee and carmel creamer are my favorite morning coffee combo!
Reply from Everyday Dose
Every single customer service rep I have dealt with are truly amazing! They are quick to respond, very helpful, and you can just tell they love their job!! That makes being a part of the Dose Family the best!!
Reply from Everyday Dose
I have been drinking Everyday Dose for some years now, I love the taste, i just add a bit of heavy whipping cream, little sweetener, and it makes my morning without the jitters and upset stomach, every time I have ever had questions or wanted to change my order to add more, or try creamers, it was so easy to contact them, and they were very fast responding and working with me with no stress. I love this coffee and will continue to order.
Reply from Everyday Dose
I've been a monthly subscriber to Everyday Dose Coffee for a couple of years now, and not only is their product fantastic, but their perks and customer service are outstanding. Anytime I've had a delivery issue, they are quick to resolve it. For example, I recently ordered an Everyday Dose hoodie with my rewards points, and had a couple of mishaps with delivery and sizing, but Marcelo made sure I received the right hoodie and made it as stress free as possible. Truly love this company and thankful for them always taking care of me.
Reply from Everyday Dose
Everyday dose is the REAL deal ! Their product is outstanding (helping me greatly curb my love affair with caffeine)!
And their customer service #1 ! They are always there with a response to any questions or concerns I may have. They treat me with kindness, respect and graciousness.
Order your coffee, merch, creamer now !!
Thank you ...truly Everyday Dose, for being here for me. ❤️ Jana K
Reply from Everyday Dose
Excellent customer service and support. I have been a customer for over a year and find their products delicious and their customer support excellent! Very satisfied customer!
Reply from Everyday Dose
Truly some of the best customer service I've received anywhere! Quick to respond, immediate remedy, and even went above and beyond to try and make sure the issue did not reoccur. Then gave me a little extra discount on top of everything! Gabe was particularly helpful. The product is great on its own, but this is what will make sure I never leave.
Reply from Everyday Dose
Love the taste of this coffee!
Upon opening my recent order, the packet inside was broken and coffee grains were scattered loose.
Customer service was kind and promptly sent out a replacement.
Great product, great people.
Thank you!
~Annie
Reply from Everyday Dose
I've tried a couple different mushroom coffees and Everyday Dose is definitely the best. It tastes like coffee and it blends super well. Customer service has also been super easy and quick. I recommend!
Reply from Everyday Dose
Matheus made my experience with Everyday Dose amazing! He actually made me believe there is still good customer service in this world! I’m a first-time customer. I love the product but now I love the company as well! Thank you Matheus!
Reply from Everyday Dose
Rose, Sophie and who ever else I spoke to with customer service were extremely fun, entertaining and of course helpful! They treated me as a person who could just have a conversation and made me felt heard like I was family!
Reply from Everyday Dose
The customer service I have received from Everyday Dose has been exceptional! Gabe responded to my email very quickly, helped me redeem my points (issue on my end), and was so professional & friendly in all of our communications. Their mushroom coffee is amazing, and all of the people I've had the pleasure of interacting with have been great!
Reply from Everyday Dose
Not only are the products amazing, but the customer service is completely top notch. Everyone on staff is so helpful. Gabe was amazing and the error was corrected quickly and they went above and beyond to make it better.
Reply from Everyday Dose
I had an order that arrived damaged through no fault of the staff - the bag hadn't sealed correctly during the manufacturing process. I contacted and sent a picture via email to every-day-dose and received a response almost immediately from a live person. :) They saw the mess in the shipping package and sent out a replacement bag almost immediately.
I love my every day dose each morning, and never have any stomach issues that regular coffee gives me. No afternoon crash, and amazing taste.
I can pause my subscription if needed, and pick it right back up without any issues. There are rewards, gifts and points earned that can be redeemed for swag or discounts on my upcoming order.
Best company ever, customer service is outstanding, with responses all times of the day! I don't know of any other company that cares this much about their customers like they do at Every Day Dose!!
Reply from Everyday Dose
This company is simply amazing! The coffee itself is incredibly delicious, but beyond that, their customer service is impeccable! I have been a customer of many companies but this company is unmatched. Twice now I've had to contact customer service and both times they have been more than helpful, quick to respond, they are incredibly respectful. This past issue was regarding a mishap with redeeming rewards points. Most companies would not care since they don't even have to give reward points, but that was not the case with Everyday Dose. I emailed customer service and they immediately jumped in to help. Rose helped me first, and then Tiago completed my help ticket. They figured out the issue, they were pleasant to work with, easy to reach, and just so grateful to make the customer happy. If you've been considering placing an order, stop waiting! I promise you that you will not find another company with these values. What are you waiting for?? Go order!! ☺️❤️
Reply from Everyday Dose
I love the Everyday Dose product, but the company itself is also stellar. Great customer engagement, excellent customer service, fun and well-designed merchandise, and a robust reward program. This on top of the delicious coffee. I’m a huge fan!
Reply from Everyday Dose
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