Love doing business with Dose mushroom coffee company. Coffee tastes good and there are caffeine dose options available. Green Matcha is available as well if you are not into hot/cold coffees. And d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Everyday Dose combines the classic coffee flavor you know and love with functional mushrooms, collagen protein, and nootropics to promote focus, energy, immunity, and gut health. No crash. No B.S. Your barista is going to be jealous.
Austin, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quick mushroom coffee that tastes like good coffee. Writing post because I want them to be aware of the spoons they are giving out. After a while the paint peels. Not good. Suggest wood or stainless or something really different like ceramic.
So much tastier than Ryze! Excellent and prompt customer service. One scoop a day and I’m able to sustain throughout my day and still rest at night. I never feel jittery.
Reply from Everyday Dose
I was feeling a little hurt when my coffee arrived and my extra “perk” was missing. After reaching out it became clear that there had been a miscommunication with new shipping cycles. Customer service was amazing! Mary made me feel heard, human and happy to be a Dose customer. She not only responded quickly but honored my request for a perk to be sent with my next order. I am now looking forward to receiving September’s package even more!
Reply from Everyday Dose
Love this product and this company. Highly recommend.
Reply from Everyday Dose
Reply from Everyday Dose
Every time I have any issues or concerns with Dose their customer service is always 100%. I never experienced a business that actually cares about their customers as much as dose! Thanks guys! I’m a dose customer for life. Best coffee, and the best people!
Reply from Everyday Dose
I Love my Every day dose! I can't live without it! & I'm not just saying that! I truly can't use the bathroom without it! 5 stars!!
Reply from Everyday Dose
My partner and I have been Everyday Dose customers for a little over TWO YEARS. We genuinely loved the product. We went through it so quickly that we regularly bought additional bags from Target, and I eventually opened my own subscription because I drink it about twice a day.
That is what makes this experience so unbelievable.
This entire situation started in JULY because I was actually trying to figure out how to buy MORE Everyday Dose.
I wanted 180 servings of Medium Roast. Customer service explained that their 180-serving subscription was Mild Roast, not Medium Roast. I made it very clear that Mild Roast was not what I wanted and was not something I could use.
After weeks of emails discussing Medium Roast options, on July 18 they shipped me a 180-serving Mild Roast anyway.
I immediately wrote:
“I thought it was removed off of my account since it’s not the correct thing I was looking for. Please cancel my order as I cannot use the mild roast.”
On July 20, Everyday Dose responded:
“I’ve now canceled the order and issued a full refund for you.”
At that point, I reasonably believed this issue was resolved.
I had told them I could not use Mild Roast, told them I thought it had been removed from my account, requested cancellation, and they canceled/refunded the shipment.
Then on August 17, I was charged $190 and shipped the SAME 180-serving Mild Roast again.
Yes. The exact product I had already told them I could not use.
When I contacted support again, I discovered that the subscription had somehow remained active.
Initially, support focused on the fact that I had apparently never specifically used the word “pause.”
However, after another representative actually reviewed the email history, Everyday Dose acknowledged in writing:
“You clearly asked for the 180-Serving Mild Roast order to be canceled because it wasn’t the product you wanted.”
They then stated:
“I completely understand why you believed the Mild Roast had already been removed from your account after you specifically told us you could not use it and wanted the order canceled.”
That is exactly the problem.
Their own customer service team reviewed the correspondence and acknowledged that it was reasonable for me to believe this product had been removed.
I then specifically requested a supervisor.
On August 20, Everyday Dose told me:
“I’m escalating this for further review so we can look at the entire history and determine what we can do to make this right for you.”
I then waited nearly TWO WEEKS for that escalation.
When I finally received another response, their proposed solution was an exchange. I would need to return the unopened Mild Roast, provide them with tracking information, and then they would send Medium Roast.
But I had already previously been told:
“We’re not able to offer a return label at this time.”
So after Everyday Dose:
• sent me a product I had already said I could not use
• refunded the first incorrect shipment
• failed to fix the underlying subscription
• charged me another $190
• shipped the same unwanted product AGAIN
• acknowledged in writing why I reasonably believed it had been removed
• made me wait nearly two weeks for a supervisor review
…I am apparently expected to spend my own money returning their mistake.
Absolutely not.
For clarity, I am completely willing to return the unopened product. I am not trying to keep $190 worth of merchandise for free.
I am asking for three extremely reasonable things:
A prepaid return shipping label.
A full $190 refund.
Written confirmation that my subscription is canceled.
I should not have to pay additional money to correct an error that Everyday Dose’s own support history documents was not caused by me.
What makes this particularly disappointing is that I actually loved this company’s product.
I was not an unhappy first-time customer.
My partner and I supported Everyday Dose for more than two years. We purchased additional product from Target because we used so much of it. I opened my own subscription because I wanted to purchase even more.
This entire customer service interaction essentially began with me saying:
“I love your product. How can I buy more Medium Roast?”
More than a month later, after multiple agents, repeated escalations, two unwanted Mild Roast shipments & another $190 charge, I am now saying:
“Please take your unopened product back, refund me and cancel my subscription.”
That should tell management everything they need to know about how badly this was handled
EDIT: It took me reaching out to the Facebook admins to get this properly resolved. It should not have to come to that! Therefore I’m still leaving 3 stars.
BUT I WILL SAY: The company did RESOLVE THIS! They resolved the entire situation and apologized for the customer service issues.
But again, this never should have happened
Reply from Everyday Dose
I had some issues of my own doing in the beginning and then when I realized I was getting too much because I only have one cup of coffee a day every day dose like binds over backwards to help you with whatever need or issues you have so professional so kind so understanding A+
Reply from Everyday Dose
Shout out to Rose!
Amazing customer service. Quick and responsive and helped me resolve my issue even through the confusion I introduced.
If you’re curious about the coffee, it tastes excellent 😋
Thank you!
Reply from Everyday Dose
I have been a customer for two years and I love how simple it is for me to make my morning protein drink with the mushroom coffee. I recently reached out to customer support for an issue I had with my points and after sending my message it got resolved in about a day. There was no back and forth just a message from them letting me know they looked into it and saw the issue and that they fixed it. They have amazing customer service and I have no problem setting my delivery dates to fit when I need my next order.
Reply from Everyday Dose
Not only is the coffee++ delicious, customer service is great and the offers are really cool. 10/10 recommend
Reply from Everyday Dose
Not a scam. Didn’t realize I was set up for a recurring order, but Customer Service immediately provided me with a resolution and I actually do trust them as a company.
Reply from Everyday Dose
I always have great luck whenI have and have had questions, concerns. I have always been treated withĺllĺĺllll the best care from the Dise team. The admins first and foremost are on top of everything in our group page and we couldn't ask for a better group of people in thst spot❤️ I have also always had great conversations and my issues taken care of quickly when contacting customer support again another great team! Sophie is amazing ❤️🍄 Thanks EDD for making each day a little better!!!
Reply from Everyday Dose
Reply from Everyday Dose
I’ve been using EveryDay Dose every day for over a year now, and I absolutely love the coffee!
I recently had an order that was missing a few items, so I reached out to their online support. They were incredibly helpful, fixed the issue with my account right away, and immediately sent out the missing items. They also followed up very quickly and were so polite and friendly throughout the whole process.
It’s refreshing to deal with a company that truly cares about its customers and goes out of its way to make things right.
Five stars for both the delicious coffee and the amazing customer service! I’m a very happy customer and will definitely continue enjoying EveryDay Dose every day!
Reply from Everyday Dose
Costumer service was right on top of my issue. They were polite and eager to help in any way possible. I love there products and drink at least 2 large cups a day. And I can feel the benefit's. This is an amazing company.
Reply from Everyday Dose
I LOVE this company! Product is fantastic iced or hot and was referred to me by a health coach. Win-win! Beyond that, the people are top-notch. They truly care and take care of any issues. It’s evident they want you to be happy! I’ll gladly support that type of organization all day long.
Reply from Everyday Dose
I love the coffee and how it makes me feel! Their customer service is also quick to get back to you and takes care of any questions or concerns right away. Great product, great taste, and equally great service!!
Reply from Everyday Dose
Reply from Everyday Dose
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.