MedExpress Pharmacy Reviews 

Excellent its working very well

Got a friend, who was on it to jab me first time because I was scared of doing it wrong. Lost 10Lbs first week!!!!. Needed to jab myself today for week 2, but forgot what friend did and had binned the instructions! 😂 , so U-tubed it and did it myself. Im pescataian by diet. No meat just fish. My vice has always been cheese , crisps and nibbles, and wine!. Ive swapped to G&T. Having only tiny portion of greek yogurt with a little turmeric honey, mixed nuts an blueberries am, no lunch, and fish with withwr saladror veg evw
gen a sld with fish evening. Not hungry at all and no cravings for cheese and crisps and am happy with rhubarb gin and tonic with low sugar tonic!! It's "good in rhe hood' as the saying goes. Xx

I was away so the delivery driver didnt delivery my package with my shot. I opted for it to be delivered not the next day but the day before. It was delivered the day before early morning so that was even bettwr for me.

Great advice and thorough questions to go through. Being assured that i can get the advice i need if this is needed. Rapid delivery too of the product

Excellent and informative

The company is always ready to assist with me putting less effort

Very very helpful and great work. Thank you

I’ve been ordering from MedExpress for over a year.
Orders always arrived promptly.

Placed a reorder and signed onto their subscription offer.
It’s now been over 4 weeks (coming up to 5 weeks) and I STILL haven’t got my order.
Multiple uses of the Chatbot sent me through to multiple advisors. Each said the same thing. They placed a new reorder, it’s waiting to be dispatched, “trust me I’m not going to rest until I have generated a new order and given you the tracking number.!”
Originally ordered on the 22/06. A reorder was placed by them on the 29/06. Another reorder on the 17/07. Weeks and weeks passed and finally told the 22/06 was lost, 29/06 hadn’t been dispatched.!! Where was the 17/07 order.!! What was going on.!!!
MedExpress just lost a loyal customer.

You don’t judge a company by what they do right, you judge them by how they handle it when a situation goes wrong.
It’s not just the lost order but the continued incompetence by the advisors. Don’t promise a customer something that you can’t deliver.
Have now asked for a refund and will use someone else.

For months I had been undecided on whether or not to start weight loss injections, when I saw the social media advert for Med Express I decided to research further. I was encouraged through their platform to read their literature, which was easy to follow and very informative.
Med Express did not influence any one product over the other on price. Instead the guide gave detailed statistics on findings and results.
Overall excellent pre purchase information helped me to make my product decision.

Clear and Easy process, good value, excellent service.

Very helpful and polite

Easy to use and fast delivery

When you pay for an item or a service and receive what you pay for, that's not an excellent service, that's the basic. Most company can do that and so MedExpress. No issues, when you pay, they send it, and gets delivered. The problem start with this company, when something goes wrong, e.g. Royal Mail lose your parcel. For days, you will get the same response of their AI assistant, with the IQ of a boiled egg, it's all good, it's in transit. As a regular customer, you feel that something is wrong, as before everything was delivered next day. AI tries to convince you about 24 Hours delivery is normal to take 3-4 days, after about a week, even this genus feels there something maybe wrong, so your conversation will be transferred to a human. And here, where problems starts to real bad. First of all, the online chat, takes hours for someone to respond. Will you get a notification, nooo, they are in the chat for 5 minutes, if you don't respond, that's your problem, they tried, have a good day. The first human confirmed that, the package was lost, but wasn't really bothered to re-order it, at the end of the day, the best business is to have the money, give nothing in return, and why bother anyway. Then the second human kindly offered a replacement, just wanted to confirm the delivery address. What's the point, but policies are there to follow, so address confirmed, and exactly the same happened what before. Nothing. So there the third human comes, who goes rich with promises and confirms everything will be ok. Two days later, not a confirmation of dispatch, no tracking, absolutely nothing again. You spend hours sitting at the computer, waiting for someone to respond to the webchat. No other communication is possible. Unbelievably awful, disgusting customer care. A company is measured how they deal with problems, not how they operate when there are no problems. Medexpress failed badly, not even bothered now to contact them, just sent the request to my back to do a reverse charge, thank you

Extremely quick, easy to use website,

Easy to order, quick and safe delivery. Sharp box delivered as well. Professional, trustworthy. Thank you. Highly recommended.

Easy to use app to reorder my prescription on highly recommended

After receiving my order and having an issue with my very first dose I contacted customer support and have received ZERO response, even after chasing. It's now been 6 days and ... nothing. This is a serious treatment that I spent months considering. They got my money and disappeared. Disappointed at best, pretty scary at worst.

A great service with fast delivery and updates on delivery times, regular emails about what to expect and an info booklet that arrived with the treatment.