LEAF Commercial Capital, Inc. Reviews 

Terrible customer service. I do not recommend associating with any company that works with Leaf.

Kris Nathan always provides very efficient and prompt service.

Horrible company and even worse customer service! Billing is a complete MESS and when you try to get it resolved they simply deny, deny, deny.

Cobey answered our questions in a timely manner.

Smooth and seamless process. Very nice and personable experience with loan processor.

Dave Emerine does a fantastic job for me every single time we’ve done many deals together over the years very professional always appreciated. Thank you.

Always a great experience with Leaf

Excellent people to deal with !!!!! Carlos is the BEST !!!!!

Leaf is fast and efficient with no fuss at all

Honestly this people are very very helpful.

The team at Leaf was extremely helpful and patient throughout the financing process.

I like it..whenever a company provide customer to honesty that time the company can grow easily... This company follow the honesty and fairness

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Great communication, quick responses, fast review and approval, super fast funding and very thorough. The rep kept on top of everything with the vendor in getting the equipment invoiced and paid.

JOhn was able to complete the loan as promised.

Eric was very helpful throughout the process.

Patience Patience Patience
It took us over a year to accept delivery of a new Peterbilt dump truck; your representative was super in helping us in keeping on top of our order.

3-4 weeks after being approved and agreeing to terms I am still awaiting the paperwork to get my equipment registered to use. The process for payment and title/registration is detailed as it should be, however, Leaf waits days between steps to move on to the next step. The entire process could be completed in less than a week if they would consolidate this process. Having several different people and departments handling the different stages makes this whole process unnecessarily time consuming and frustrating. I do 2 -3 loans per year, and I have never had an experience this bad. Leaf gave me a good rate, but that rate was not worth the horrible experience I had. Staff was very insistent that they wanted my business and pushed for it with 3 different representatives, but the end result is not beneficial to them. I will not be considering them in the future. I will be going back to the firms that do this type of loan with expedience. Large truck purchases are definitely not their forte.

All of the staff that I dealt with, were knowledgeable, friendly and made attempts to be helpful. I was given a very generous rate for my loan and Leaf was able to beat out existing relationships that were in place. Their system of completing the loan agreement is time consuming and quite frankly, unnecessarily so. It took them 3 days to prepare the agreement and didn't get it to me until a Monday afternoon, (CDT). After numerous attempts to get clarification on language in the agreement, it was sent through and finally approved @ 8:38 am PDT on the next day. By 3:24 PDT that day I had the simple documents notarized and sent back as asked. It took them until 10:30 the next day to email a shipping label for said documents. Then they waited another day to email a questionnaire to me @ 12:42 CDT to fill out and return to complete the entire process. After complaining and speaking with management about their slow process, I was given "let me see if I can do this..." which I knew would not happen so all was complete on my end @ 2:11 CDT Thursday. I got a call @ 2:51 CDT Friday that all was finally completed, and funding could go through hopefully on Monday. If all goes well, I may have access to use my trucks by the following Monday as there are still 2 hoops to jump through. When discussing my issues with them, all I got was "this is our process". I wish I had inquired about their process to begin with, because I would have not used Leaf. Their salesperson emailed and called me until I relented, and they gave me a good rate. The "process" is dragged out for no other reason than they are not very attentive or concerned with the borrower's time. Good luck to those of you that choose to go through this "process".