The customer service rep did an excellent job looking up our product key so we could migrate software we purchased to a new computer. She was also very helpful in consolidating duplicate accounts f... See more
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See what reviewers are saying
Our AM, Dave L, that's what always makes our experience great! Dave is quick to respond and make sure everything is always taken care of. Dave is awesome and we always enjoy working with him.
Tyler, with ID Wholesaler, is a wonderful person to work with. He is always attentive to our needs when making purchases. He is quick and efficient. Tyler has outstanding customer service on the phone... See more
Needed a small order ($125) and I was treated the same as if I were spending a million. Sales person, Mark Swanson, was the rep and he was respectful, knowledgeable, and professional in all aspects.... See more
Company details
About ID Wholesaler
Information provided by various external sources
ID Wholesaler launched in early 2004 with simple goals: provide those seeking photo identification products with truly expert advice, an easy-to-use website, unmatched selection and pricing, and "tell-your-neighbors" type of customer service. More than 13 years and over 100,000 customers later, we’re still striving to do these things. We have grown to be the largest online retailer of photo identification equipment.
Why We're Successful
When you call ID Wholesaler, you speak with one of our friendly, highly-trained account managers. They’re not reading from a script or scrambling to look up specifications on your product, they know photo ID and will help you find the right product (not simply the most expensive product) to meet your needs.
Unlike virtually all of our competitors, we stock a huge selection of inventory and employ our own factory-trained technicians. We couldn't imagine selling photo ID equipment any other way. Ask your current supplier if they service their own products. Odds are they don't.
Our job is to make your job easier
Our highest value is to support our customers (you), and we're proud that our team has consistently received glowing testimonials. If you’re already a customer, thanks! If you’re visiting us for the first time, we hope to have an opportunity to "wow" you soon.
Contact info
7003 W. Lake Street, 55426, St. Louis Park, United States
- (800) 321-4405
- sales@idwholesaler.com
- www.idwholesaler.com
4.3
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent customer service
The customer service rep did an excellent job looking up our product key so we could migrate software we purchased to a new computer.
She was also very helpful in consolidating duplicate accounts from various past employees to make it easier for us to go through our purchase history and inventory.
July 27, 2026
Unprompted review
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Dave, our AM is Awesome!!!
Our AM, Dave L, that's what always makes our experience great! Dave is quick to respond and make sure everything is always taken care of.
Dave is awesome and we always enjoy working with him.
July 1, 2026
Unprompted review
I've always had great luck from ID wholesaler
Material ordered is the material that was delivered. It came in a timely manner
June 10, 2026
Unprompted review
I placed an order with them
I placed an order with them, easy process. Had some questions after I placed the order so I called in and was treated very well over the phone.
Great overall customer experience.
June 1, 2026
Unprompted review
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They shipped me the wrong color ribbons
They shipped me white ribbons instead of black. My order was entered correctly, someone screwed up when trying to partially fill the order.
May 11, 2026
Unprompted review
I had a great experience with Mark…
I had a great experience with Mark Nusbaum in Sales—he helped locate our account and made sure we ordered the correct prox cards. Ordering was quick and easy, and he provided his contact information for future questions. Thanks, Mark!
February 2, 2026
Unprompted review
Seeking refund for non-functional software
Took a week of following up with support over phone and email to get the license code to upgrade my Badgy printer software, just to find out it was an invalid/not working code. It's 2024; laughable that this is how they do business.
August 20, 2024
Unprompted review
Their business is poorly run.
I placed an order January 2020 and they decided not to bill me (I never noticed they hadn't) until over a year later. This caused a time consuming accounting mess on my end. There are plenty of other companies who provide the same products and also know how to run a business.
February 17, 2021
Unprompted review
Reply from ID Wholesaler
Dear Karan,
We're sorry to hear you experienced frustration due to a billing issue. We are grateful for your business and always aim to provide the highest level of service to our customers. If you would like to provide additional information about your order, we could investigate the issue to ensure it doesn't happen again. To provide more feedback, please contact us at (800)321-4405 x2. We hope for the chance to serve you again soon.
Kind regards,
The ID Wholesaler Team
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Beat their competitors in every way possible
First time ordering with this company was hassle free and they beat competitor prices. The staff was helpful and professional. Will definitely use this company again.
April 2, 2020
Unprompted review
Didn't tell me shipping was going to…
Didn't tell me shipping was going to cost $21 dollars and charged me anyway.
February 17, 2020
Unprompted review
Reply from ID Wholesaler
Hello, Shayane -
Thank you for providing feedback on your recent experience with ID Wholesaler.
In reviewing your account, you placed an online order for pressure-sensitive bar pins on Monday, February 17th. To ensure orders are fulfilled and shipped to meet both our internal expectations as well as our customer’s expectations, website orders are shipped through our FedEx account.
Please know that all shipping rates are calculated by FedEx and that rate is based on destination, origin and weight. ID Wholesaler does not add an additional cost for shipping and handling. We do, however, offer free standard shipping on all orders over $100 to help our customer save even more on their purchase.
We understand your frustration, and should you have any additional questions, please contact your dedicated Account Manager, Felipe, at (800) 321-4405, x7195. He is always happy to help!
We are grateful for your business and look forward to the opportunity to serve you again.
Kind regards,
The ID Wholesaler Team
Felipe is fast and reliable products are good quality
Felipe is fast and reliable. The products are quality
February 14, 2020
Unprompted review
Their Rio Pro 360 LE is garbage
Their Rio Pro 360 LE printer is a piece of garbage. Unless you want to constantly mess with the thing and not be able to print badges, stay away.
February 14, 2020
Unprompted review
Reply from ID Wholesaler
Hello, Cary –
Thank you for taking the time to provide valuable feedback on your recent experience with ID Wholesaler.
Upon review of your account, you ordered a Magicard Rio Pro 360 Limited Edition ID card printer from us in April 2019. We’re very sorry to hear about the problems you’ve had with your printer.
Please know that we’ve escalated this to our Director of Technical Support, Robert Soto. At your convenience, please call Robert at (800) 321-4405, ext. 4. He would like to know more about the problems you’ve been having with your Rio Pro 360 Limited Edition and how we can find a solution for you.
We’re happy to hear you decided not to use the printer as a boat anchor! 😊
Thank you for the time you took to provide feedback, Cary. We appreciate your business and hope to have the opportunity to serve you again soon!
Kind regards,
The ID Wholesaler Team
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Needed a small order ($125) and I was…
Needed a small order ($125) and I was treated the same as if I were spending a million. Sales person, Mark Swanson, was the rep and he was respectful, knowledgeable, and professional in all aspects. Have dealt with ID Wholesaler for years and have never experienced a problem. Orders are placed promptly and received in a timely manner
February 11, 2020
Unprompted review
I have always had an excellent…
I have always had an excellent experience with Zachary from your company. Very pleasant to speak with and easy to deal with.
February 10, 2020
Unprompted review
wonderful sales agent
wonderful sales agent. Is always efficient and customer service attentive
February 4, 2020
Unprompted review
Fast finding and ordering product.
January 30, 2020
Unprompted review
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Proceeds was easy
Proceeds was easy. Mark Swanson, ou rep was extremely helpful. The cards arrived in a timely manner.
Thank you.
January 29, 2020
Unprompted review
Very good product quality
Very good product quality. excelent service
January 29, 2020
Unprompted review
Solid reliable Company
I have been purchasing from ID wholesaler for 7 or 8 years now and even though I have vendors in the same city (New York) I still find that ID wholesaler is far more reliable. Items are always high quality and shipping is fast.
January 28, 2020
Unprompted review
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