Helloice Reviews 

15,122
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the jewelry looks wonderful and elegant, offering great overall quality, a nice lasting shine, and a comfortable fit. People find the online store very easy to navigate, with a wide variety of beautiful options and remarkably smooth shopping experiences. Some reviewers were not happy with shipping times, mentioning that orders took a very long time to arrive or stayed stuck in processing without any updates. A few customers also noted concerns regarding product quality, stating that they experienced issues or received items that simply did not meet their expectations.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with beautiful and elegant items... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with great merchandise and beautiful... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that items are easy to purchase and... See more

Website

Customers consistently note positive experiences with website, describing the online platform as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I haven’t received my order yet but I’ve seen nothing but great reviews. From my experience ordering my items it was great you get bogo which is great cause once you go in their page you will see more... See more

Company replied

Rated 5 out of 5 stars

Helloice exceptional customer service, Unbelievable discounts. This was my first time shopping here, the product quality is a 10/10, and for the price, a real value for money. Just when I was about... See more

Company replied

Rated 5 out of 5 stars

I haven’t received my order yet, so I can’t speak to quality of product BUT the quality of customer service was top tier!! After placing my order, I realized one of the two rings I ordered for a weddi... See more

Company replied

Rated 5 out of 5 stars

This is my First Time Ordering from here…. I can tell by the customer service that the product is going to be amazing…. I can’t wait for my order to get here…. I’m a Big Fan of the Black pieces and t... See more

Company replied


Company details

  1. Costume Jewelry Shop
  2. also in
  3. Fashion Accessories Store
  4. Jewelry Designer

Written by the company

Helloice.com, Real hip hop jewelry supplier, offers original & designer rapper jewelry with ideal price, including chains, pendants, urban jewelry, customized and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(15,122)

5,048 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I love all the jewelry

I love all the jewelry. They are amazing. I feel great wearing them. Thank you.

November 4, 2026
Unprompted review
Helloice logo

Reply from Helloice

Thank you so much for this lovely feedback! We’re overjoyed you love our jewelry and feel wonderful wearing them. Hope they keep shining with you ✨

Rated 5 out of 5 stars

Easy purchase

Easy purchase. Let's see when the ring arrives..

November 4, 2026
Unprompted review
Helloice logo

Reply from Helloice

Happy to hear the checkout was easy. We’re keeping our fingers crossed for a speedy delivery of your ring 💍

Rated 5 out of 5 stars

perfect

really, perfect, perfect good, perfect customs, i asked them for help for something that they could just have said, “it’s your problem” but they didn’t they supported me in every way and even if i’m not someone that usually do ratings, in this case i have to because they really deserved and i’m not a glazer payed or something else but a client that for sure will continue buying here

October 31, 2026
Unprompted review
Helloice logo

Reply from Helloice

Thank you so much for this sincere and wonderful review! It means so much to us, especially knowing you rarely leave ratings. Our team never wants to brush customers off — we will always try our best to support you through any issues. We are so thankful for your trust, and we’re thrilled to hear you’ll keep shopping with us. 💛

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Rated 5 out of 5 stars

Good experience I got the chains for my…

Good experience I got the chains for my self can’t believe that they have so many options but it’s worth it

November 4, 2026
Unprompted review
Helloice logo

Reply from Helloice

Thank you so much for sharing! 🤩 We’re thrilled you had a good experience and found the perfect chains for yourself. It means the world to us that all the options were worth it for you. Hope you enjoy wearing them!

Rated 5 out of 5 stars

Easy to use your site

Easy to use your site, fast & easy check out

November 4, 2026
Unprompted review
Helloice logo

Reply from Helloice

Glad you enjoyed the smooth shopping experience! ✨ Fast and easy checkout is exactly what we aim for.

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Rated 5 out of 5 stars

Custom Inquiry Services

Monica responses were fast and informative. She made placing a custom order so easy and smooth sailing. 10/10 would recommend.

October 25, 2026
Unprompted review
Helloice logo

Reply from Helloice

What wonderful feedback! 💎 We are delighted to hear Monica provided you with prompt, helpful support and made your custom order effortless. Thank you for your glowing recommendation — we’ll be sure to pass your kind words along to her.

Rated 4 out of 5 stars

Good

Good. Not bad.

November 4, 2026
Unprompted review
Helloice logo

Reply from Helloice

Thanks for leaving your review! ✨ Glad it was not bad, we aim to give you an even better experience next time.

Rated 5 out of 5 stars

Quick

Quick, easy and love the sell you guys got going on. Never disappointed with the quality of your jewelry

November 4, 2026
Unprompted review
Helloice logo

Reply from Helloice

We truly appreciate your kind words! 💎 It warms our hearts to hear you enjoy our aesthetic and smooth shopping experience. Delighted our jewelry quality consistently meets your expectations.

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Rated 5 out of 5 stars

Good time

Easy to buy from

November 4, 2026
Unprompted review
Helloice logo

Reply from Helloice

We appreciate your sweet feedback! 💎 It makes us happy to know purchasing from us is effortless for you.

Rated 5 out of 5 stars

Easy to find what i wanted and easy…

Easy to find what i wanted and easy checkout.

November 4, 2026
Unprompted review
Helloice logo

Reply from Helloice

Thank you for this wonderful feedback! 🤍 We’re so glad you easily found what you were looking for and enjoyed a smooth checkout.

Rated 5 out of 5 stars

There’s no place I can imagine buying…

There’s no place I can imagine buying my jewellery from than Helloice.I am extremely appreciative for the concern and massive help when my Oder had to be redirected from a different country to me.They communicated to me the entire process and that really gave me so much peace.Now I have received my order and I’m entirely grateful.Thank you soo much HELLOICE.

July 9, 2026
Unprompted review
Helloice logo

Reply from Helloice

Thank you for this lovely message! 🙏 We’re honoured you choose Helloice for your jewelry. It was our pleasure to help with your international shipment and keep you updated. Delighted your order arrived safely, enjoy your pieces!

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