Fix My GHDs Reviews 

546
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and exceptionally efficient repair service, noting that their hair straighteners are fully repaired and returned in perfect working order within just a few days. Many consumers deeply appreciate the clear communication throughout the process and the significant money saved compared to purchasing brand new styling tools. Some people also felt that mailing their valuable items away felt a bit daunting at first, though the entire process turned out to be much smoother and quicker than anticipated. Satisfied reviewers consistently recommend this reliable business to friends and family looking to extend the lifespan of their favourite styling devices.

What people talk about most

Service

Consumers find service to be positive, highlighting fast turnaround times and great communication throughout... See more

Product

People report high satisfaction with the product repair service, noting that their items are returned in... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are returned in... See more

Price

Users describe satisfaction with the price, highlighting that repairs cost a fraction of buying a new pair... See more

Staff

Customers had positive experiences with staff, highlighting great service and communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GHD's stopped working on the 2nd day of my holiday in Corfu. Disaster for my hair. Looked up this company in Wakefield and posted them as soon as I returned home. Website easy to use and was able t... See more

Rated 5 out of 5 stars

I was very apprehensive about just sending my GHDs via post and the fee seemed too good to be true. I text a couple of times to check the status and communication was great. Sent Monday and received S... See more

Rated 5 out of 5 stars

Amazed how rapid and professional the service was …. Soooo happy !!!! Sent 2 ghd products to be fixed on Friday 31st October ,received back today Thursday 6th November all complete and working !!!!!... See more

Rated 5 out of 5 stars

Incredible service. Sent my GHDs to be repaired then received a phone call to say they were fakes! I was stunned! I had no idea. I was then offered either a full refund or a reconditioned pair in lie... See more


Company details

  1. Repair Service
  2. Appliance Repair Service
  3. Electrical Repair Shop

Information provided by various external sources

GHD Repairs - Our Established Family Run Business Repairs All Faults for a Fixed Price - Fully Guaranteed - To find out more & Book your Repair Click Now


Contact info

5.0

Excellent

TrustScore 5 out of 5

546 reviews

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No history of asking for reviews

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5.0

All reviews

(546)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Highly recommend! Had a great experience and great service/communication from Robert and GHDs fixed perfectly- thank you!

August 26, 2026
Unprompted review
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Rated 5 out of 5 stars

I'm so glad I trusted all the reviews…

I'm so glad I trusted all the reviews and sent my hair straighteners to Fix my GHDs. I've had them back a week now and have no issues with them since receiving them. Took a week or so for them to be returned to me. Speedy service. It has saved me hundreds having them repaired instead of buying a new set. Thank you!!

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Just received my second pair of ghd's…

Just received my second pair of ghd's back from being repaired. the service is outstanding, sent the first pair in after the flex had snapped close to straighteners and went bang. I sent to this service and got them back fully fixed within the week. so I sent the second pair which had been sitting in their box for over a year, I didn't know what to do with them but didn't want to throw them out, so glad I found this man, he fixed them and they were returned this week. fabulous service, so grateful, thank you!

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended, Excellent service.
Booked my repair just before a Bank Holiday and received them back within a few days.
I also received a call back answering some questions I’d asked.

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

🇨🇦Very happy Canadian🇨🇦 - Highly Recommend

HIGHLY RECOMMEND!
My hairdresser highly recommended Fix My Ghds as she also had tremendous service with Robert. I love that he always answers the phone and is very kind on addressing the problem with the straightener, plus he really knows his stuff. Like many customers here, I too had incredible service, was updated all the way and had by fixed straightener back in my hands within 4 days, absolutely incredible. What was really impressive for me is he also replaced the North American (Canadian) wiring, it works even better and I no longer need to use an adapter, yaaaayyyyy! Very Happy Canadian!👏🏽 Well done Fix My Ghds!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Posted my GHD Plat+ on Monday morning, got them back Friday morning. All fixed 👌.
That's saved me £200ish!!
Impressed!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. So impressed with the quick turn around. My straighteners were posted back 24 hours after they were delivered at the company. It’s been 2 weeks and so far they are as good as new and working like they should. I’m so glad that I got them fixed instead of spending £££ on a new pair. Thank you.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service. Highly recommended.

My grand daughter's ghd straighteners developed a fault.I contacted this company tuesday and placed an order for a repair. I shipped the straighteners wednesday and they were returned saturday, fully repaired and cleaned. My grand daughter is over the moon. Excellent company.Will recommend to anyone.

April 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Very happy customer

Just received my second pair of ghd's back from being repaired. The service is excellent, sent the first pair in after the flex had snapped near to straighteners and went bang. I sent to this service and got them back fully fixed within the week. So I sent the second pair which had been sitting in their box for over a year, I didn't know what to do with them but didn't want to throw them out, so glad I found this man, he fixed them and the were returned this week. Fabulous service, so grateful, thank you !

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely over the moon with this…

Absolutely over the moon with this company.
A very old set of GHDs repaired and returned within a week and they are working brilliantly.
I checked before I sent that my model was ok to repair and I now have them back in perfect working order.
This has saved me an awful lot of money and I wouldn't hesitate to recommend to others
Fabulous service - would give 6 stars if I could
Thank you

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, my GHDs stopped working shortly after a repair, I contacted Robert and he organised a refund of the postage costs to myself to return my straighteners so the problem could be rectified. Everything was dealt with quickly and with great communication. I would highly recommend this company.

March 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service and great price.

Great service and great price. Straightners fixed and returned within 7 days of posting.

Kept informed of progress and return, no hesitation with recommending and giving 5* review well deserved.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible service

Incredible service. Sent my GHDs to be repaired then received a phone call to say they were fakes! I was stunned! I had no idea. I was then offered either a full refund or a reconditioned pair in lieu of a refund. I accepted the reconditioned pair which arrived within a couple of days - and on the run up to Christmas. Also was told how to recognise genuine GHDs.
Cannot recommend highly enough. Fantastic customer service, which certainly makes a change these days.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Sending my tools to Fix GHDs was easier…

Sending my tools to Fix GHDs was easier than I expected. The repair was handled quickly, and everything came back working like new. It's a great service if you want to extend the life of your styling tools instead of replacing them.

December 20, 2025
Unprompted review

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