Drone Nerds Reviews 

253
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Daniel was my service tech and he was great to speak with and communicated very very well. We had to order additional parts And the day that part arrived he had my drone fixed. Communication has been... See more

Rated 5 out of 5 stars

Drone Nerds quickly evaluated and repaired my broken drone. They were able to get a part from a third party and get the drone back to me in time for a trip. Daniel in particular was extremely helpful... See more

Rated 5 out of 5 stars

Great communication through their portal. Reasonably priced and extremely fast repair after confirming I wanted the repairs done. It felt like my drone was repaired and shipped the same day. Would gla... See more

Rated 5 out of 5 stars

Very good communication, they did what they said they were going to do, they repaired my drone. I've already had it out , and it flies like it did when I first got it, Daniel did a fantastic job, tha... See more

Company details

  1. Hobby Store
  2. Electronics Store
  3. Repair Service

Written by the company

We are an authorized DJI Dealer & Repair Center offering a full line of DJI products and accessories, customization and upgrades. On top of being a stop shop for all drone related needs, customer satisfaction is our #1 priority. We offer an amazing in store experience, coupled with knowledgeable representatives and an inviting atmosphere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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No recent history of asking for reviews

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4.8

All reviews

(253)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Daniel was my service tech, Awsome Service

Daniel was my service tech and he was great to speak with and communicated very very well. We had to order additional parts And the day that part arrived he had my drone fixed. Communication has been great skill level is also great I would highly recommend this company for any of your drum needs.

August 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Drone Nerds saves the day!

Drone Nerds quickly evaluated and repaired my broken drone. They were able to get a part from a third party and get the drone back to me in time for a trip. Daniel in particular was extremely helpful and communicated clearly and proactively, keeping me up-to-date on progress and giving me different options along the way.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Very good communication

Very good communication, they did what they said they were going to do, they repaired my drone. I've already had it out , and it flies like it did when I first got it, Daniel did a fantastic job, thankyou very much

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Fair pricing, Fast Service

Great communication through their portal. Reasonably priced and extremely fast repair after confirming I wanted the repairs done. It felt like my drone was repaired and shipped the same day. Would gladly use DroneNerds again.

August 14, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent communication

Excellent communication – and I did receive the drone back and visually appears completely repaired. I have not yet had a chance to fly the drone yet, but if their repairs are as good as their customer service is, I'm sure I'll be happy. I dealt with Robert and he was an excellent communicator.

July 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent Customer Service

I tried contacting 2 other places that were closer to home. Saw Drone Nerds ad and called them. They answered and explained what I needed to do. In the same day I had the information to fill out and attached to return box. Took two days each time in delivery. They responded and explained what needed doing and cost associated with repair. They completed repairs and sent form for payment. Simple. When drone came back it operated just like when it was new. Very pleased with their way of doing business. Highly recommend them.

July 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Honest guys

Honest guys. Unfortunately, they were unable to repair my drone due to a lack of manufacturer support and parts. But they waived the diagnostic charge and returned it promptly. I ordered a replacement from them and had it the next day at the same price as larger retailers.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service. I wish other organizations were as well organized, responsible and personal as Drone Nerds.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very Responsive, Reasonably Priced, and Fast Turnaround

Drone Nerds is, without a doubt, the best in the business. From start to finish, their customer service was exceptional. They responded to emails quickly, answered the phone right away whenever I called, and were incredibly helpful throughout the entire process.

Once we shipped our drone to them, I was amazed that they completed the repair, testing, and quality checks in just ONE DAY. They kept us informed every step of the way, promptly providing a detailed repair estimate that was much more reasonable than we had anticipated.

The turnaround time, communication, and professionalism exceeded every expectation. If you're looking for a company that uses genuine OEM parts, provides outstanding customer service, and delivers incredibly fast repairs, Drone Nerds should be your first and only choice.

I can't recommend Drone Nerds highly enough and will absolutely use them again if the need ever arises.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service!

I had a broken landing gear on my Mavic Air 2. Found Drone Nerds online and very glad I did! This is a very professional company, when they received the drone they documented everything that was shipped with it by providing photos of each item, then explained that the repair process would take 7-10 business days. It was diagnosed and repaired on the 8th day. Yamel communicated with me via email a few times, and my drone was successfully repaired and returned to me. Would definitely use Drone Nerds again!

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Professional service

Professional service, courteous, kind and knowledgeable people! I’m so impressed with their level of expertise and know-how! Thanks Drone Nerds!

June 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Great repair

Good communication, quick turnaround time. Well packed. Back in flight!

May 26, 2026
Unprompted review
Drone Nerds logo

Reply from Drone Nerds

Thank you for the great review! We're happy to hear the communication and turnaround time met your expectations. Getting you back in flight is what it's all about! We appreciate your business and look forward to supporting you again.

Rated 5 out of 5 stars

Extremely happy with my experience

Extremely happy with my experience. Jose went above and beyond in helping me figure out which drone was best suited for my line of work. Thank you so much for being so kind and I will 100% always recommend Drone Nerds .

May 20, 2026
Unprompted review
Drone Nerds logo

Reply from Drone Nerds

Thank you for the kind words! We're so glad Jose was able to help you find the right drone for your work. We'll make sure he gets the recognition he deserves. We appreciate your support and your recommendation, and we look forward to serving you again!

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