Daniel was my service tech and he was great to speak with and communicated very very well. We had to order additional parts And the day that part arrived he had my drone fixed. Communication has been... See more
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Drone Nerds quickly evaluated and repaired my broken drone. They were able to get a part from a third party and get the drone back to me in time for a trip. Daniel in particular was extremely helpful... See more
Great communication through their portal. Reasonably priced and extremely fast repair after confirming I wanted the repairs done. It felt like my drone was repaired and shipped the same day. Would gla... See more
Very good communication, they did what they said they were going to do, they repaired my drone. I've already had it out , and it flies like it did when I first got it, Daniel did a fantastic job, tha... See more
Company details
Written by the company
We are an authorized DJI Dealer & Repair Center offering a full line of DJI products and accessories, customization and upgrades. On top of being a stop shop for all drone related needs, customer satisfaction is our #1 priority. We offer an amazing in store experience, coupled with knowledgeable representatives and an inviting atmosphere.
Contact info
United States
- 786-708-7807
- info@dronenerds.com
- dronenerds.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Daniel was my service tech, Awsome Service
Daniel was my service tech and he was great to speak with and communicated very very well. We had to order additional parts And the day that part arrived he had my drone fixed. Communication has been great skill level is also great I would highly recommend this company for any of your drum needs.
Drone Nerds saves the day!
Drone Nerds quickly evaluated and repaired my broken drone. They were able to get a part from a third party and get the drone back to me in time for a trip. Daniel in particular was extremely helpful and communicated clearly and proactively, keeping me up-to-date on progress and giving me different options along the way.
Very good communication
Very good communication, they did what they said they were going to do, they repaired my drone. I've already had it out , and it flies like it did when I first got it, Daniel did a fantastic job, thankyou very much
Fair pricing, Fast Service
Great communication through their portal. Reasonably priced and extremely fast repair after confirming I wanted the repairs done. It felt like my drone was repaired and shipped the same day. Would gladly use DroneNerds again.
Excellent communication
Excellent communication – and I did receive the drone back and visually appears completely repaired. I have not yet had a chance to fly the drone yet, but if their repairs are as good as their customer service is, I'm sure I'll be happy. I dealt with Robert and he was an excellent communicator.
Extremely professional team
Extremely professional team. Would highly recommend.
Quick response
Quick response, always a pleasure working with drone nerds team
Good communication from start to…
Good communication from start to finish. I felt like the repairs were made with in keeping costs as low as possible. I would highly recommend Drone Nerds for your DJI repairs.
Excellent Customer Service
I tried contacting 2 other places that were closer to home. Saw Drone Nerds ad and called them. They answered and explained what I needed to do. In the same day I had the information to fill out and attached to return box. Took two days each time in delivery. They responded and explained what needed doing and cost associated with repair. They completed repairs and sent form for payment. Simple. When drone came back it operated just like when it was new. Very pleased with their way of doing business. Highly recommend them.
Honest guys
Honest guys. Unfortunately, they were unable to repair my drone due to a lack of manufacturer support and parts. But they waived the diagnostic charge and returned it promptly. I ordered a replacement from them and had it the next day at the same price as larger retailers.
Awesome service
Awesome service. I wish other organizations were as well organized, responsible and personal as Drone Nerds.
Very Responsive, Reasonably Priced, and Fast Turnaround
Drone Nerds is, without a doubt, the best in the business. From start to finish, their customer service was exceptional. They responded to emails quickly, answered the phone right away whenever I called, and were incredibly helpful throughout the entire process.
Once we shipped our drone to them, I was amazed that they completed the repair, testing, and quality checks in just ONE DAY. They kept us informed every step of the way, promptly providing a detailed repair estimate that was much more reasonable than we had anticipated.
The turnaround time, communication, and professionalism exceeded every expectation. If you're looking for a company that uses genuine OEM parts, provides outstanding customer service, and delivers incredibly fast repairs, Drone Nerds should be your first and only choice.
I can't recommend Drone Nerds highly enough and will absolutely use them again if the need ever arises.
Great Service!
I had a broken landing gear on my Mavic Air 2. Found Drone Nerds online and very glad I did! This is a very professional company, when they received the drone they documented everything that was shipped with it by providing photos of each item, then explained that the repair process would take 7-10 business days. It was diagnosed and repaired on the 8th day. Yamel communicated with me via email a few times, and my drone was successfully repaired and returned to me. Would definitely use Drone Nerds again!
Drone Nerds Service Center Team - 5STAR
The service department is second to none!! Great service and communication. I will use no one else. Thank you Drone Nerds Service Center Team!
These company has great customer…
These company has great customer service and support team. I encourage anyone who is in this industry to do business with them, you will not be disappointed.
I was assisted very cordially in the…
I was assisted very cordially in the store building when I went to drop off the drone and when I went to collect it. also, when asking some questions by phone. the technician that assisted me was Jos.
Professional service
Professional service, courteous, kind and knowledgeable people! I’m so impressed with their level of expertise and know-how! Thanks Drone Nerds!
The whole process was smooth
The whole process was smooth. They have great communication and quick turnaround times. Everything you could ask for.
Great repair
Good communication, quick turnaround time. Well packed. Back in flight!
Reply from Drone Nerds
Extremely happy with my experience
Extremely happy with my experience. Jose went above and beyond in helping me figure out which drone was best suited for my line of work. Thank you so much for being so kind and I will 100% always recommend Drone Nerds .
Reply from Drone Nerds
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