Only one thing missing for 5 star, was told that I had to be available for signing. It was just put in my mailbox, if I knew that was a possibility I would have needed to change my plans
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Review summary
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What people talk about most
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The information in all of their mails worked perfectly. I would have no hesitation in using them again.
Company replied
We live on the 5th floor and DHL is the only shipping company that actually rings the doorbell and delivers packages to our door. All other companies leaves a note that we were not home, although I wo... See more
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was genuinely impressed by DHL’s service. They delivered a package to my door from Italy faster than it would’ve been possible to drive the route myself – and that’s saying something! Ev... See more
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Company details
About DHL Express Danmark
Written by the company
DHL er repræsenteret i over 220 lande og territorier verden over og er dermed verdens mest internationale virksomhed. Med over 325.000 medarbejdere kan vi tilbyde løsninger på snart sagt ethvert logistikproblem.
DHL indgår i verdens førende post- og logistikvirksomhed Deutsche Post DHL Group og omfatter forretningsområderne DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight og DHL Supply Chain.
DHL indgår i verdens førende post- og logistikvirksomhed Deutsche Post DHL Group og omfatter forretningsområderne DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight og DHL Supply Chain.
DHL
Written by the company
- Excellence. Simply delivered.
- Internationale ekspressleveringer, global fragtspedition via luft, sø, vej og skinne; opmagasineringsløsninger fra pakning til reparationer, opmagasinering, postleveringer over hele verden samt anden logistikservice lige efter kundens ønsker – med alle DHL's servicer sørger vi for at forbinde folk og forbedre deres liv.
- Virksomhedsansvar
- Virksomhedsansvar er en integreret del af vores forretningsstrategi. I tråd med vores motto „Living Responsibility“ fokuserer vi på miljøbeskyttelse (GoGreen), katastrofestyring (GoHelp) og uddannelse (GoTeach) og bakker op om medarbejdernes engagement i frivilligt arbejde (Global Volunteer Day, Living Responsibility Fund).
- Grønne løsninger
- Optimerede transportruter, køretøjer på alternative drivmidler og energieffektive lagre: Der findes mange metoder til at reducere klimaskadelige CO2-udledninger og andre miljøpåvirkninger ved godstransport og -opbevaring. I samarbejde med vores kunder ønsker vi at udnytte dette potentiale. Hos DHL kalder vi det GOGREEN. Vi tror på, at miljøbeskyttelse og forretningssucces ikke bare er forenelige, men hænger tæt sammen.
Contact info
Jydekrogen 14, 2625 , Vallensbæk
- +45 70 345 345
- www.dhl.dk
4.0
Great
43K reviews
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Super good information all the way.
September 6, 2026
I like that you're giving the option to…
I like that you're giving the option to choose a pick up point as soon as the package comes into the country.
Other than that, fast and easy delivery.
Notifications are on point
September 3, 2026
May use AI-assist with repliesRead more
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The worst EVER!!
The worst EVER! No delivery announcement before showing up, a span of time between 07:00-21:00 they say and you stay home waiting and most days they don’t even show up!
They take forever to reroute the delivery and man they are so rude.
From now on any company would deliver via DHL I’m not buying. Period.
July 14, 2026
Unprompted review
Reply from DHL Express Danmark
Hi Max,
Thank you for your review.
We are sorry to hear that your experience left you with such a negative impression. We understand how frustrating it can be when delivery timing, communication, and service do not meet your expectations. Feedback like yours is important and helps highlight where improvements are needed.
I hope you have good day.
Best regards
Finn
DHL Express Denmark
Easy to use
Clear communication and easy to choose method of delivery and follow the process.
September 3, 2026
Reply from DHL Express Danmark
Hi Helgi,
Thank you for your review!
We're pleased to hear that you found our service easy to use, with clear communication and a straightforward delivery process. It's great to know that tracking your shipment and choosing your delivery option was a smooth experience.
I hope you have an amazing day.
Best regards
Finn
DHL Express Denmark
Reply from DHL Express Danmark
Hi Annabell,
Thank you for the great review! We're glad to hear you've had consistently great service and appreciate your feedback. 😊
I hope you have a great day!
Best regards
Julie
DHL Express Denmark
Reply from DHL Express Danmark
Hi Armin,
Thank you! We're glad you were happy with the fast delivery. We appreciate your feedback and look forward to serving you again. 👍
I hope you have a great day!
Best regards
Julie
DHL Express Denmark
one week only from US to DK
September 1, 2026
Reply from DHL Express Danmark
Hi Tine,
Thank you! We're happy to hear your shipment arrived from the US to Denmark in less than one week. We appreciate your feedback and your trust in our service.
I hope you have a very good day.
Best regards
Julie
DHL Express Denmark
Reply from DHL Express Danmark
Hi,
Thank you for your review!
We're delighted to hear that everything went smoothly, that your delivery arrived on time, and that you had a friendly experience with our service. Thank you for taking the time to share your feedback.
I hope you have an amazing day.
Best regards
Finn
DHL Express Denmark
Fast and trustworthy
Fast and trustworthy. The informations about delivery is very good.
September 2, 2026
Reply from DHL Express Danmark
Hi Jan,
Thank you for your kind words. It is great to hear that you experienced fast and trustworthy service and found the delivery updates helpful. We truly appreciate you taking the time to share your experience with us.
I hope you have a very good day.
Best regards
Julie
DHL Express Denmark
Realy fasten the time
September 1, 2026
Reply from DHL Express Danmark
Hi Susanne,
Thank you for your review!
We're delighted to hear that your shipment arrived very quickly and on time. Providing fast and reliable delivery is what we strive for, so it's great to know we met your expectations.
I hope you have an amazing day.
Best regards
Finn
DHL Express Denmark
Package delivered to the wrong house…
Package delivered to the wrong house number.
I only became aware of the delivery because I received an email from DHL asking me to review their service.
When I came home, there was no package. I checked the email again and noticed that it was supposed to have been delivered the day before.
I eventually found the package left outside the neighbouring house, where it had been sitting for an entire day, during which it had been raining most of the time. It is very obvious that the neighbouring house is unoccupied.
Yes – the delivery driver got the house number wrong. However, the correct house number is clearly displayed right next to the door of the neighbouring house. There really is nothing to get wrong if you simply use a little common sense.
The package contained an old collector's LP, which fortunately had been wrapped in plastic inside the cardboard box. Luckily, this meant that it survived the poor handling.
I also don't understand why a package would simply be left outside in the first place.
September 1, 2026
Reply from DHL Express Danmark
Dear Morten,
We are very sorry to read about your experience. Finding out about a delivery only through a review request, and then discovering the package left at a neighbouring property in the rain, is understandably disappointing. We are relieved that the LP was protected well enough to avoid damage, but we recognize that this situation should not have happened.
We will share your experience internally to avoid this happening again.
Thank you for taking the time to share your feedback.
I hope you have a good day.
Best regards
Julie
DHL Express Denmark
I have been using DHL for many years
I have been using DHL for many years, since I was a child, and I can honestly say that I have always had a very positive experience with their service.
DHL is reliable, professional, fast, and consistently on time. Their commitment to delivering packages safely and within the promised timeframe gives me great confidence every time I use their services.
I have recommended DHL to many of my friends and family members, and I always tell them that if they want a trustworthy and dependable courier service, DHL is the one to choose.
I am extremely happy and satisfied with DHL’s service and will continue to use and recommend DHL in the future. Excellent service — highly recommended! 👏
September 1, 2026
Reply from DHL Express Danmark
Dear Jameel,
Thank you for taking the time to share your experience and for your longstanding trust in DHL. We are honored to hear that our commitment to reliability, professionalism, speed, and timely deliveries has consistently provided you with a positive experience.
Recommendations from valued customers like you are one of the highest compliments we can receive. We greatly appreciate your support and look forward to continuing to serve you with the same high standards in the future.
I hope you have an amazing day!
Best regards
Julie
DHL Express Denmark
Reply from DHL Express Danmark
Hi Shafqat,
Thank you for your review! We're glad you enjoyed our fast service and quality. We appreciate your support!
I hope you have a very good day.
Best regards
Julie
DHL Express Denmark
Quick service when we needed a package…
Quick service when we needed a package part way across Denmark.
August 28, 2026
Reply from DHL Express Danmark
Hi,
Thank you for your review!
We're pleased to hear that we could provide the quick service you needed and get your package across Denmark without delay. Thank you for taking the time to share your experience.
I hope you have an amazing day.
Best regards
Finn
DHL Express Denmark
Reply from DHL Express Danmark
Hej Mette,
Mange tak for de flotte 5 stjerner.
Dejligt vores levering var tilfredsstillende.
Ønsker dig en dejlig dag.
Venlig hilsen
Jette
DHL EXPRESS DANMARK A/S
Efficiency
The entire shipment went smoothly, followed up by relevant information along the way. I'm impressed.
August 27, 2026
Reply from DHL Express Danmark
Hi Kristian,
Thank you for your review!
We're delighted to hear that your shipment went smoothly and that you found our updates helpful throughout the process. Your positive feedback is greatly appreciated, and we're pleased we could provide a service that impressed you.
I hope you have an amazing day.
Best regards
Finn
DHL Express Denmark
Great company
I received my parcel in no time and it was easy to change my delivery information without any further delay .
August 27, 2026
Reply from DHL Express Danmark
Hi Nadia,
Thank you for your review!
We're delighted to hear that your parcel arrived quickly and that you found it easy to update your delivery details without any delays. Thank you for sharing your positive experience with us.
I hope you have an amazing day.
Best regards
Finn
DHL Express Denmark
Quick to change delivery address 💪
August 26, 2026
Reply from DHL Express Danmark
Hi Matthias,
Thank you for your review! We're glad to hear that changing the delivery address was quick and easy. We appreciate your feedback.
I hope you have a great day!
Best regards
Julie
DHL Express Denmark
Reply from DHL Express Danmark
Hi Britta,
Thank you for your review!
We're pleased to hear that your shipment arrived quickly and on time. Thank you for choosing DHL and for taking the time to share your experience.
I hope you have great day!
Best regards
Finn
DHL Express Denmark
Reply from DHL Express Danmark
Hi,
Thank you for your review!
We're pleased to hear that your delivery arrived within the expected time slot and that you experienced good communication throughout the process. We'll also be sure to share your kind words about our friendly courier.
I hope you have an amazing day.
Best regards
Finn
DHL Express Denmark
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