Always liked transfer go and been using them for many years, they quick, easy and promptly send your money to recipient. When problem arises they quick to sort you out, and the customer service team... See more
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For over a decade, TransferGo has made sending, receiving and managing money worldwide faster, simpler, and more affordable.
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For several years now, I've been using TransferGO to transfer money from my German pension account (DKB) to my Philippine bank account (PNB).
This service offers very fair exchange rates (Euro to Philippine Peso).
With instant transfer, the sent amount is credited to my PNB account on the same day.
I'd especially like to commend the friendly customer support, currently provided by Ms. Edyta. She helps immediately!
Reply from transfergo.com
Cutomer care is topnotch mostly Natalia K,shes so quick to response and reply calmly.
Transfergo is good,reliable and easy to use🥰
Reply from transfergo.com
Common complaints about TransferGo include unexplained transfer delays, frozen or blocked transactions, and unresponsive customer service during emergencies. Users also frequently report issues with money getting stuck in intermediary banks due to user data-entry errors and delayed refunds for failed transfers:
i had a genuine experience with a verified account for a long time.Then suddenly they terminated the account unfairly unjustly improperly baselessly inaccurately segregatingly, alineatingly..Of course they reject the. Fact that they don't offer proper services. THEIR CUSTOMER SERVICES YOU DONT NEED TO REPEAT NONSTOP. THAT YOUR DECISIONS ARE FINAL WE BECAUE WE DON’T WANT TO UTILIZE YOUR TROUBLED SERVICES AGAIN AND WE DONT CARE ABOUT YOUR DECISION TO TERMINATE THE ACCOUNT OR NOT IF IS FINAL OR NOT WE DON’T CAERE.WHAT WE CARE HERE IS HOW YOU SERVE WHEN YOU YOU PUT THE CUSTOMERS FUNDS AT RISK THROUGH YOUR WEIRD SERVICE MODELS. DONT YOU UNDERSTAND THIS? THEIR SERVICE MANNER KEEPS ON DESTROYING the trust realibility confidence and also the decent financial life of the customer through abrupt termination OF ACCOUNTS
They continue to spout nonsense by mentioning how frustrating account closures can be... Many regulated financial institutions are obligated to comply with strict internal and regulatory policies. According to these requirements, they are not required to suspend services using nonsensical, incorrect, and inadequate methods, and if you choose not to explain the specific reasons behind such decisions, you are not providing a transparent, open, honest, and upright service. No firm is restricted from providing transparent, independent, open, fair, and upright service because other institutions manage this process better than you, not suddenly closing customers' accounts for nonsensical, unfair, secret, opaque, and illegal reasons like your firm, leaving them in a difficult situation.
I'm sure you received my complaint, but I'm not sure you understood it or analyzed it properly. Your team has not only failed to properly investigate my complaints but has also not responded within the allotted time; they have stalled, delayed, and acted absurdly. This account closure has nothing to do with disappointment. Suddenly closing accounts puts the funds and trust your customers have in your company at risk, causing them to take action against you. It's a cause-and-effect relationship, and you will receive backlash, your credibility will be damaged, you will face protests, and a campaign will be launched to discourage them from doing business with your company. I want to reiterate that the methods, boards, and working procedures you employ are absolutely NOT limited to standard financial regulations and internal security policies. You continue to victimize your customers with your service methods, and hatred towards your company will increase, leading to campaigns to discourage the use of your services.
HOW IS IT POSSIBLE, AND ON WHAT BASIS, THAT YOUR POLICY DOES NOT ALLOW THE CREATION OF NEW PROFILES WHEN AN ACCOUNT IS CLOSED? WHAT A RIDICULOUS POLICY! A MEANINGLESS, IMPROPER, UNFAIR, BAD, ALINEATING POLICY!. Did the person whose profile you closed commit murder, a crime, or terrorism that they cannot create a new account with a different profile? ARE YOU THE ONE WHO WILL LEGITIMIZE THIS THAT HE IS NOT ALLEWD AGAIN WITH DIFFERENT PROFILE?? WHY NOT? HOW COULD YOU BAN THE CUSTOMER FOREVER??ON WHICH GROUND? EVEN IN COURTS, YOU HAVE THE RIGHT TO APPEAL AND APPEAL THE DECISION TO BE FAIR. HOW IS THIS WITH YOUR AN UNFAIR AND UNJUST PRACTICE? ARE YOU A JUDGE, A POLICE OFFICER, OR A LAWMAKER? WHY? FOR WHAT REASON? My account has been deactivated recently due to your unjust, senseless, and unilateral method of marginalization. It is very clear that your decisions and actions are based on prejudice or personal judgment, and are carried out very amateurishly and unnecessarily with the aim of marginalizing, separating, devaluing, and alienating improperly. As a licensed financial institution, your insistence on continuing to provide such inadequate, deficient, problematic, and victimizing services is unacceptable and will not be accepted.
You knowingly and willingly created this outcome, and you will be held responsible and forced to pay the price. There is no disappointment here; there is blatant poor service and victimization. The ridiculous measures mentioned are of no benefit to anyone; You only create victimization and protests, and if you receive negative reactions from your customers... customers will always find something better and move on, while you will be discarded.Your services are so risky and no sign for improvement at all
I had an issue with my transfer, but the customer support team responded promptly and helped me resolve it. The service was professional, friendly, and efficient. My problem was solved successfully. Thank you for the great support!
Reply from transfergo.com
Excellent service! The entire transaction was very smooth from start to finish. Communication with the customer service team was clear, friendly, and professional. They were responsive, helpful, and made the whole process easy and hassle-free. Highly recommended! Thank you Edyta
Reply from transfergo.com
Fast and simple to use, polite customer service team: Fatima, Ugne and others
Reply from transfergo.com
Reply from transfergo.com
I had an excellent experience with Zane! She handled everything incredibly quickly, understood the issue right away, and resolved it without any hassle. The customer service was outstanding—fast, professional, and efficient from start to finish. I’m very impressed with the level of support and would highly recommend both Zane and the team. Thank you for such amazing service!
Reply from transfergo.com
I transferred from Turkey to Latvia and it was commission free and super fast
Reply from transfergo.com
Reply from transfergo.com
Chat support was very quick and replied very fast, but money received a little bit later almost three days. If I would rely only on the money I sent, would be without money for three days, so fast transfer would be really helpful.
Reply from transfergo.com
Service: sending money via this app is the best option because it reduces complexity.
Reply from transfergo.com
Never put money there! Do you hear?! Do you hear? Once you transfer money to a TransferGo account, it will be frozen for a long time. Support will not provide any help, and will even more likely ignore you. They don't have a recall procedure, I can't get my money back.
Reply from transfergo.com
I was very satisfied with the service, they helped me and solved the problem, they answer on time and the service is at the highest level, the operator Anastasia.M stands out for its responsiveness and benevolence, and in general all technical support staff!
Reply from transfergo.com
My favourite way to send money to my family. Fair exchange rate, no commission, quick process. Just always reliable service!
Reply from transfergo.com
This apps actually worthy. But it cost me 6 hours to send money. overall, i love it. Maybe this is weekend that’s why takes longer than weekday. Thank you
Reply from transfergo.com
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