bonprix Reviews 

94,177
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have been a long customer from this company and I trust them. I don’t normally write reviews, cause I can’t be ask. But this is just one of those things that I have to do to give support to this c... See more

Rated 5 out of 5 stars

i ordered these bras not having much hope because i’m not usually lucky with bras and they were PERFECT! i’m definitely going to buy more again. i recommend measuring and finding out your size before... See more

Rated 5 out of 5 stars

Made a payment to Bonprix and accidently filled in wrong OCR/reference number. So they couldnt register my payment. Contacted them and was furious, but then noticed the number wasnt correct. So contac... See more

Rated 5 out of 5 stars

I've bought quite a few things from Bonprix including a swimsuit, jumper, dress and blouse and I am very satisfied with everything I purchased. On one shipment, I received an email that it arrived, bu... See more

Company details

  1. Couture Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Underwear Store
  6. Women's Clothing Store

Written by the company

Fashion made smarter: Entdecke die besten Angebote für Damenbekleidung, Herrenbekleidung, Schuhe, Wäsche und Wohnen bei bonprix.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

94K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(94,177)

16,075 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommended

I have been a long customer from this company and I trust them. I don’t normally write reviews, cause I can’t be ask. But this is just one of those things that I have to do to give support to this company that I have been for so long.
Delivery is fast, rice of the product are just right and the quality of clothing is perfect for me.
Highly recommended.

August 8, 2026
Unprompted review
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Rated 5 out of 5 stars

brilliant...

brilliant.... I bought and still but many articles from Bonprix.
Quality is mostly good.
I still have a shirt I bought years and years ago, every time I wear it someone always says how nice it is.
Highly recommend

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

So unexpectedly good!!

i ordered these bras not having much hope because i’m not usually lucky with bras and they were PERFECT! i’m definitely going to buy more again. i recommend measuring and finding out your size before purchasing but after that they will fit you so well. And they’re super cheap!!!! Love love love

July 2, 2026
Unprompted review
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Rated 5 out of 5 stars

I know this brand for a long time

I know this brand for a long time, for like 10-15 years. I like the products that they ofer, morst of the things that I ordered are good quality and last for years. I ordered in Romania and in Germany. Either way is easy to oder, easy to return, everything is all right.

June 7, 2026
Unprompted review
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Rated 1 out of 5 stars

I have been a good customer for a…

I have been a good customer for a while! This time I didn’t have a good experience! I had ordered 2 winter coats. The one that I was planning to wear to a wedding came used and under the armpits stunk really bad as if someone wore it for a year straight without washing it. That did really disappoint me. Because it didn’t have another one in my size.

February 5, 2026
Unprompted review
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Reply from bonprix

Hi,

I am truly sorry to hear that you had such a disappointing experience with your order. It is absolutely not our standard for merchandise to arrive in this condition, and I can well understand how frustrating that must be, especially since the coat was intended for a special occasion.

Thank you very much for your honest feedback. We take such comments very seriously and will forward this internally to improve our quality controls and ensure that something like this does not happen again.

Best regards!

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