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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, most reviewers were let down by their experience overall. Many individuals expressed frustration because customer service representatives and branch staff were extremely unhelpful, rude, and nearly impossible to reach when needed. Reviewers repeatedly complained about unexpected fees, high interest rates, and deeply frustrating payment processes. Some people were dissatisfied with frequent promotional calls and aggressive follow-ups from telemarketing agents. Consumers additionally noted that loan recovery processes, repayment dates, and financial penalties caused a tremendous amount of stress. Furthermore, customers experienced major delays and poor communication when trying to resolve issues or get refunds.

What people talk about most

Service

Clients share negative opinions on service, reporting overall terrible experiences and extreme frustration... See more

Customer service

People report negative experiences with customer service, highlighting extreme frustration with unhelpful... See more

Payment

Consumers find payment to be frustrating due to unexpected and excessive charges like high bounce fees and... See more

Price

Customers had deep dissatisfaction with price, expressing frustration over extremely high interest rates and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Once you take their service, they pester you via calls - a minimum of 4-5 calls and a maximum of 10 calls a day to take more loans. Bajaj Finance are CROOKS! Paying via Credit Card would have costed l... See more

Rated 1 out of 5 stars

This company it irritates us everyday every minute. The people here call us even though we do not need any loans. Government has to take actions and ban these type of companies. Because of their calls... See more

Rated 1 out of 5 stars

sabse ghatiya company hai ye . maine ek phone finance krwaya thaa Bajaj finance k through us phone ki real value 16000 thii maine down payment 8000 di . mujhe bataya no cost EMI pr phone finance ho ja... See more

Rated 1 out of 5 stars

Unable to speak to a person. The customer care number will keep pushing you around for 10 minutes and still you won't be able to speak to a person. 1 overdue payment by 6 days and you'll be treated as... See more


1.1

Bad

TrustScore 1 out of 5

316 reviews

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1.1

All reviews

(316)

162 reviews in the last 12 months

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Rated 1 out of 5 stars

Fraud.

Fraud.
I initially approached Bajaj Finance to foreclose my existing loan. Their representatives, Arpita Basak (Sales Representative) and her senior Abhishek (Senior Sales Executive), persuaded me to renew the loan, assuring me that foreclosure charges, processing fees, and AMC charges would be waived.

I electronically accepted the new loan agreement, but the actual loan amount of ₹49,42,447 was not mentioned in the agreement. I was not transparently informed about the amount before disbursement.

I did not utilize any funds from the newly disbursed loan. However, the Bajaj Finance app showed ₹19,482 as utilized and ₹35,379 as outstanding. Despite paying ₹49,42,447 through RTGS on 2 November 2026, these discrepancies remain unresolved.

I also faced an unexplained AMC charge of ₹7,563 despite assurances of waiver. I have voice recordings of the representatives and believe I was misled. I seek legal action, reversal of unauthorized charges, complete account reconciliation, and loan closure.

November 4, 2026
Unprompted review
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Rated 1 out of 5 stars

jaj OD is nothing but a way to fool…

jaj OD is nothing but a way to fool customers. They impose so many hidden charges that it is hard to believe. When they want to sell their product, they address you respectfully as “Sir, Sir,” but once you become their customer, their behaviour completely changes.

If you want to close your OD account, they demand penalties running into lakhs. They promise an interest rate of 12% but end up charging 16%. Their representatives even use threatening and intimidating language, as if they have no respect for their customers.

In my experience, their promises and actual practices are completely different. I would strongly advise people to read every single term and condition carefully before dealing with Bajaj OD.

November 2, 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy any product from website

Don't buy any product from website. All products cheap quality product. Also if u order 3 they send one. No answer. Scammer sellers.no return. Very bad service. Don't loose the money. I request you to all don't buy any products.

October 22, 2026
Unprompted review
Rated 1 out of 5 stars

Most annoying and unprofessional tele…

Most annoying and unprofessional tele call agents. They call at odd hours and disturb family and personal life. Inspite of saying NO several times, they keep calling from different numbers. Never will I, my family, friends and colleagues will use Bajaj Finance services. I am spreading this across my large circle.

October 24, 2026
Unprompted review
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Rated 1 out of 5 stars

This finance company not give loans it…

This finance company not give loans it give pressure and if you want loan they are not giving but if you don’t want loan they call and irritate the people and this financial terms are vary and they stolen money another way from customers don’t take loans from here.

October 16, 2026
Unprompted review
Rated 1 out of 5 stars

I was pressured by the Bajaj Finance…

I was pressured by the Bajaj Finance team in Dhamtari; they kept insisting that I had received a loan offer, even though I wasn't interested. They repeatedly visited my home, pushing the offer, so I eventually agreed. However, I wasn't properly guided; I was told the loan would be paid off in two years, but now they claim it is a three-year loan. Furthermore, when I went to close the loan, they demanded a total payment of ₹46,000, despite the fact that I have already been making payments for 11 months. I was misled, and the staff member—Dharmendra Sinha—behaved very poorly; he has absolutely no idea how to speak to customers. Thank you, Bajaj.

October 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Bhai loan ka paise transaction ka issue…

Bhai loan ka paise transaction ka issue samajh me aata hai
Ye toh apna paisa dene mai faltu giri karte hai 3din se paise settle nhi hue buisness ke account mai
Mai toh yeh service ko one star bhi na du but by default dena padta hai
Very very bad service

October 9, 2026
Unprompted review
Rated 1 out of 5 stars

I need urgent call back

I need urgent call back
Subject: Urgent Complaint – EMI Not Deducted Despite Sufficient Balance & Unjustified Penalty

Dear Bajaj Finance Team,

My EMI was due on 2 October, and there were sufficient funds available in my bank account for the EMI deduction. However, Bajaj Finance did not deduct the EMI on time and has now charged me an unnecessary penalty/overdue charge.

I have been trying to contact your customer service for the last two hours, but the experience has been extremely disappointing. Calls are being disconnected, I am repeatedly being told that I will receive a callback, and no proper resolution is being provided.

This is not acceptable when the required funds were available in my account and the EMI was not deducted from your end.

I request you to urgently:

1. Remove/reverse the penalty and any additional charges imposed on me.
2. Clarify why the EMI was not deducted despite sufficient funds being available.
3. Ensure that this incident does not negatively impact my CIBIL/credit history.
4. Confirm in writing that my payment record/credit bureau reporting will not be adversely affected due to this issue.
5. Provide me with a complaint/service request number and a proper resolution at the earliest.

I have already spent two hours trying to reach your customer service, with no meaningful assistance. This level of customer service is extremely disappointing and has caused unnecessary inconvenience and financial/credit-related concern.

Please treat this as an urgent complaint and resolve it without any further delay.

Regards,
Rashmi Adlakha

October 6, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad company

Very bad company . They apply daily late fees and call with AI multiple times so you should not make their cards or take anything from them
Very bad company .

October 1, 2026
Unprompted review
Rated 1 out of 5 stars

I wish I could review this company…

I wish I could review this company -1000 * but no option , the site is pathetic, the customer service is pathetic, there sellers are pathetic, their delivery parteners are really bull shit who deliver the product without delivering you and mark it as delivered and keep the product or I will say the theft the product without delivering you, amazing thing is their delivery time is 15-20 days which is itself pathetic, this website bajajfinservmarkets.in is big Scam in this country

September 15, 2026
Unprompted review
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Rated 1 out of 5 stars

They have been calling and disturbing…

They have been calling and disturbing me every single day from the last 4 years even when I said that its not the person whom they want to connect. They are so annoying and stupid that In a day 7 calls come from their end . Its frustrating and the worst part they dont even change the problem from their own system they want someone who is not even their customer to go to their office to help them change the problem in the system. I feel so angry and frustrated through out the day . The worst kind of Service to a non customer they can give .

September 14, 2026
Unprompted review
Rated 1 out of 5 stars

Bajaj Finserv is a terrible company

Bajaj Finserv is a terrible company. They recently introduced something called a Flexi Loan—though it’s actually not that new. Under this facility, they provide a high loan eligibility and allow us to withdraw only the amount we need, while the remaining amount stays available for future use whenever required.

However, once you withdraw the amount, that’s when the problem starts. Recently, I drew an additional ₹15,000 from my Flexi Loan at an interest rate of 14% p.a. Based on the calculation, the monthly amount should be around ₹537, but they are charging me ₹1,092 per month, which is almost double.

Another major issue is the pre-closure charges. When I took the loan, there were no pre-closure charges mentioned. However, now they are charging almost 4.7% as a pre-closure fee, which comes to around ₹35,000. This is another shocking and disappointing experience with Bajaj Finserv.

I have also tried contacting their customer service, but there has been no proper response and it has been of no use. Overall, this has been a very frustrating experience, and I would strongly suggest checking all the terms and hidden charges carefully before taking a Flexi Loan from Bajaj Finserv.

September 18, 2026
Unprompted review
Rated 1 out of 5 stars

Spam Calls

They make unsolicited calls every day even though I request them to delete my name as I am not eligible for their loans. I think their tekebankers have totally destroyed good reputation of Sri Rahul Bajaj

September 16, 2026
Unprompted review
Rated 1 out of 5 stars

It's completely legal SCAM

It's completely legal SCAM. I applied for a personal loan @17%. When the disbursement came it was showing 30% interest. As I asked to cancel it they straight up refused to do it. Instead they told me I will have to pay 4% if I have to return money. Don't even get me started on the "extra charges"

September 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Extremely poor customer service

Extremely poor customer service and zero accountability. I filed a washing machine repair complaint on the final day of my brand warranty, but the representative delayed registering it, logging it the next day instead. Because of their negligence, official warranty coverage was rejected. To make matters worse, Bajaj Extended Warranty support has been giving me the runaround for 2 months with back-to-back unhelpful calls without resolving the claim. Pathetic service—avoid Bajaj Extended Warranty at all costs!

September 6, 2026
Unprompted review

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