Clive was the first person to approach us as other salespersons ignored us. He was friendly, professional, knowledgeable, respectful, old school, not pushy in any way. He didn't jerk us around he... See more
Company replied
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Review summary
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Reviews shaping this summary
Danielle made the entire car buying process incredibly easy. I’m very busy, so we handled everything through text, and she took care of every detail. She even had the car delivered to me. Super smooth... See more
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What made my experience great was Jose. His knowledge and expertise as a salesman and his gentle finesse and getting you through figures that were scary at first but he knows how to crunch the numbers... See more
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Devon and his manager went above and beyond to get me into a vehicle!! I didn't think they would be able to, but my car came home the same day!! I had an appointment at another dealership, Devon said... See more
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Company details
- #144 of 258 best companies in Non-Bank Financial Service
- #31 of 89 best companies in Car Accessories Store
- #2 of 4 best companies in Car Leasing Service
- #119 of 191 best companies in Financial Consultant
Written by the company
Auto Credit Express is a leading provider of lender and dealer connections for people who need new and used car loans nationwide. We want to connect you with a local dealership that specializes in helping people with good credit, bad credit, low credit, no credit, or have been turned down in the past due to bankruptcy.
Auto Credit Express
Written by the company
- We're committed to helping consumers with good or bad credit get car financing.
- Since 1999, Auto Credit Express has been helping buyers find auto financing with our nationwide network of special finance dealerships. Our partner dealers are experts at working with people in nearly all types of credit situations, from good to fair to poor. We believe that safe and reliable transportation should be available to all, so we do everything we can to respectfully address the needs of each customer, regardless of their credit. We help people understand and get through the bad credit car buying process every day. It's one of the things that makes us different, and makes us better.
Contact info
3252 University Drive, Suite 250, 48326, Auburn Hills, United States
- 866-902-4403
- customercare@autocreditexpress.com
- www.autocreditexpress.com
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and variety of…
Excellent service and variety of vehicle models. Excellent attention knows how to specify the needs of the client. I recommend it.
September 1, 2026
excellent sales and finance
August 31, 2026
Good, First and Only Dealership recommendation
I was only looking to get a used or certified pre-owned vehicle. I was referred to one dealership who got me into a new 2027 vehicle with a discharged Chapter 13 bankruptcy on my credit file. Could not have asked for more.
August 28, 2026
Ads for site are inaccurate to what site offers.
The ads for this site led me to believe they were a lender, they are not. They will just match you with a dealership that has access to lenders most likely to finance you. So your only option is to go through whatever dealership they match you with, you can't find a car that you like at a different dealership. Which is extremely since the place that they matched me with is more expensive than the dealership I had picked prior and their cars have significantly higher mileage that the car I had picked out prior.
September 2, 2026
Unprompted review
Great customer service sales reps work…great customer service
Great customer service sales reps work with you to get what you want
August 26, 2026
I wasn't expecting to get the car .
I wasn't expecting to get the car I drove off with.we were talking test driving more talking then things were being agreed and signatures were flying everywhere?and for the very first time I was buying a car not new?but almost?I was not thinking I'd be driving off with the car I wanted?
August 22, 2026
obert Haas was outstanding throughout…
obert Haas was outstanding throughout the entire truck-buying process. He was knowledgeable, professional, and never made me feel pressured. He took the time to answer all my questions, helped me find the right truck for my needs, and made the experience smooth and stress-free. His honesty and commitment to customer service really stood out. I highly recommend Robert to anyone looking for a vehicle.
August 22, 2026
It was an easy process and they were…
It was an easy process and they were amazing to work with.
August 13, 2026
Quick and easy to deal with.
August 7, 2026
Great Experience
Awesome experience. The vehicle was exactly what I was looking for and the dealership made the deal work 100%
August 7, 2026
Reply from Auto Credit Express
Hello Josh,
Congratulations on your vehicle! We're so glad that the dealership made it work and that you had an awesome experience. At Auto Credit Express, we're proud to connect car buyers with the financing opportunities they need. Thank you for leaving a review to share your success. We appreciate it. Have a nice day.
Sincerely,
Auto Credit Express
garbage dealers dont waste your $$$$$…
garbage dealers dont waste your $$$$$ wholesale leads!!!!!! garbage
July 1, 2026
Unprompted review
Reply from Auto Credit Express
Hello Oscar,
We're sorry to hear you feel this way about our service. We take pride in connecting car buyers to the right dealership for their financing needs. At Auto Credit Express, we connect real car buyers to local dealerships to get the vehicle financing they deserve. Thank you for leaving a review. We appreciate it. Have a great day.
Sincerely,
Auto Credit Express
Reply from Auto Credit Express
Hello Ashley,
Thanks for saying so. At Auto Credit Express, we take pride in connecting car shoppers with the right dealership for their financing needs. So glad to be of service. Thanks for leaving a review. Congrats on your vehicle, and have a terrific day.
Sincerely,
Auto Credit Express
Reply from Auto Credit Express
Hello Marshon,
Terrific! Congrats on your vehicle. We're so glad the dealership we connected you with made the process of getting a new car simple. Thank you for leaving a review. We appreciate it. Have an excellent day.
Sincerely,
Auto Credit Express
Update
Update: I made the dealership aware of the issue I had with the battery and they replaced it without any out of pocket expenses on my end. I am not very happy with my purchase.
July 23, 2026
Unprompted review
Reply from Auto Credit Express
Hello Kala,
We're so glad to hear that the dealership took care of your battery issue. We're sorry to hear you're not satisfied with your purchase, but we're glad that you were able to get a vehicle. Thank you for leaving a review. Again, we appreciate it. Have a terrific day.
Sincerely,
Auto Credit Express
Jedidiah was great and so was the team
July 27, 2026
Reply from Auto Credit Express
Hello Antwan,
Wonderful to hear! Congratulations on your vehicle. It's our mission to connect car buyers with the right dealership for their financing needs. So glad we could. Thank you for leaving a review. We appreciate it. Have a good day.
Sincerely,
Auto Credit Express
The floor mat is missing
Well when we took the test drive. We noticed that there was a mat in the back end. Our salesperson said that we can keep that mat. The other thing is that the tire censors were lit. When we got home we noticed that the mat was gone. Our next door neighbor checked the tire pressure and it was normal (36 psi).
July 25, 2026
Reply from Auto Credit Express
Hello John,
Congratulations on your vehicle! We're so glad that the dealership we connected you with was able to get you into the right vehicle for your needs. We are sorry to hear about the issues you're experiencing, and we hope they have been resolved. Congrats again, and thank you for leaving a review. We appreciate it. Have a beautiful day.
Sincerely,
Auto Credit Express
The total team was outstanding…
The total team was outstanding throughout the entire process. If I had question or concern they provided me the information I needed immediately. Overall, their customer service and willingness to help the customer find the perfect vehicle that not only right for the consumer, but also their family.
July 21, 2026
Reply from Auto Credit Express
Hello Michael,
Wonderful! Congratulations on your vehicle. We are so happy to hear that the dealership we connected you with took such great care of your needs. It's our mission to connect car buyers to the right dealership for their financing needs. Thank you for leaving a review to share your story. We appreciate it.
Sincerely,
Auto Credit Express
Frank my salesman was great he didn't…
Frank my salesman was great he didn't try to bs me or try and push a vehicle on me I didn't want. And buck the financial adviser helped me get a great deal on a loan. You need to go see city auto wholesale for your next car
July 23, 2026
Reply from Auto Credit Express
Hello Philip,
Terrific to hear! Congratulations on your vehicle! We're so pleased that Frank and Buck were able to give you such outstanding service. Congrats again, and thank you for leaving a review. We appreciate it.
Sincerely,
Auto Credit Express
Gilbert and Jordan were great finding…
Gilbert and Jordan were great finding something that I loved and the approval as well.
July 20, 2026
Reply from Auto Credit Express
Hello Dianna,
That's wonderful to hear! Congratulations on your vehicle! We're so pleased we could connect you to the right option for your financing needs. Thank you for leaving a review. We appreciate it. Have a splendid day.
Sincerely,
Auto Credit Express
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