While getting a loan is quick and response time fast, once you have the loan they will not answer the phone, will not answer emails or texts. Their app is supposed to let you change payment dates to match what you need, but it tells you that you can't until 5 days past your payment. Fine, but that lasts until about 10 days out then it says no because you have an upcoming payment. and god forbid they answer the phone or respond to anything. They will call only for new loans

I highly recommend Together Loans. The application is simple, the approval process is quick, and both of my experiences with them have been incredibly smooth.

I applied for a loan and got a co signer. And have been approved but haven't received the funds yet. The only thing I do not like and disagree with is if you the borrow get approved the funds should go to you not your co signer.

At first you think it's a scam like everything else, but it actually is not. Amazing company. Money was put into my account quickly. Will definitely recommend

It was easy and fast, except for the money being sent to the cosigner account but other than that everything was good and I am satisfied with it!

Each staff member was accommodating and too time to explain what was going on with my loan and what was happening next.

Fast approval at process. Nice agent

Very smooth transaction, wonderful customer service

It was a lot of things that needed to happen but needless to say it did go kinda smooth.

Together Loans are always very professional and also very friendly. The customer service is beyond expectations. I really enjoy doing my loans with this company.

Customer service was great. She got straight to the point of what I needed.

I appreciate the step by step updates of status on where the loan is from application to final payout.

Worked with me by not outright denying me. Patiently waited until I had a qualified cosigner. Thank you!

You guys were awesome. I would not use any other loan place besides y’all tried many of people and you are the only ones that came through for me

Extremely disappointed with Together Loans. I have been trying for over a week to simply pay off a loan that I cosigned. My bank withdrew over $3,453 from my account on July 13 and has confirmed the payment reached the Wells Fargo address that Together Loans instructed me to use on July 16.

Since then, I have sent multiple emails, left several voicemails, and even provided documentation showing the payment was sent exactly as instructed. Instead of anyone actually reading my emails or helping resolve the issue, I continue receiving automated payoff emails telling me my balance and warning about additional interest. It feels like no one is reading my correspondence.

I have asked simple questions: Did you receive my payment? Why has it not been applied? Why am I receiving payoff notices after the payment was sent? Those questions have gone unanswered.

Customer service has been extremely poor. Communication has been nearly nonexistent, voicemails have not been returned, and when I finally received a call, no voicemail was left after I missed it. As a customer trying to pay off a loan, I should not have to chase a lender for answers while worrying about additional interest because of delays on their end.

This has been one of the most frustrating financial experiences I have ever had. I cannot recommend Together Loans based on my experience.

If this matter is not resolved promptly, I will be filing formal complaints with the Consumer Financial Protection Bureau (CFPB), my state's Attorney General, and any other applicable regulatory agencies.

Terrible customer service. They have repeatedly taken payments out of my account unauthorized. I cosigned on a loan for my daughter, at least twice now she has had payments pending & they have taken it from my account then hers goes through the next day. I'm on disability & have a limited income & these people are vultures. I've had to change my debit card twice before now I'm on my 3rd time. Borrow from anyone else in if you can, I know loansharks with more morals than these criminals.

It was so fast and easy Best experience I've ever had. Thank you so much