Auto Approve Reviews 

15,154
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, patient, and knowledgeable staff, who made the process smooth and enjoyable. Many found the service quick, easy, and efficient, often leading to great deals. People appreciated the clear explanations and prompt communication, feeling well-informed and supported. However, some customers also noted issues with communication, describing it as poor, inconsistent, or unresponsive, with some feeling ignored after initial contact. There were instances where people found explanations unclear, experienced upselling, or reported being approved for a loan only to be declined later. A few also experienced delays due to paperwork being held or notary errors.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, patience, and... See more

Service

People report positive experiences with service, often highlighting the ease and speed of the process,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, patience, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and simplicity... See more

Response time

Clients share positive opinions on response time, with many reviewers impressed by the quick and complete... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well Paige my auto approved representative seemed very knowledgeable and was very helpful through every step of the process I can't make it any simpler than that... She was always good to return my ca... See more

Rated 5 out of 5 stars

After receiving their mailing, I vetted them on the net. The rep was clear and knowledgeable during a pressure-free explanation of the process. He and the company were helpful throughout and answere... See more

Rated 5 out of 5 stars

The experience was great, the staff member who helped me was friendly down to earth and it was fun. In fact I miss our conversations. The step process was made simple and she got me a great deal for r... See more

Rated 5 out of 5 stars

Tanisha and Dianne were very helpful and patient every step of the way. All of our questions were answered promptly and completely. Very good experience.


Company details

  1. #96 of 251 best companies in Non-Bank Financial Service
  2. #86 of 193 best companies in Financial Consultant

About Auto Approve

Written by the company

Auto Approve simplifies the auto refinance process and helps save you money! Getting a quote takes a few minutes — we handle the rest.

Visit www.autoapprove.com to get started.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(15,154)

3,883 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Isaiah W. was amazing throughout the entire process. He kept me informed, thoroughly answered my questions, and did not pressure me into my decision. The process to refinance my vehicle was easy overall. I would recommend Auto Approve to family or friends.

July 22, 2026
Rated 5 out of 5 stars

The representative was helpful

The representative was helpful and friendly and professional. I'm am pleased with the service and the quickness getting the vehicle refinanced. I'm thankful for the help and glad that I called about the refinancing.

July 15, 2026
Rated 5 out of 5 stars

Vehicle refinance

My loan process was smooth and easy. My loan processor was very knowledgeable and made my vehicle refinance simple and fast. I would recommend that others try Auto Approve and give them a chance!

July 21, 2026
Unprompted review

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