APORRO Reviews 

1,287
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the jewelry, noting that the beautiful pieces feel solid, luxurious, and look even better in person. Consumers also appreciate the extremely helpful and responsive customer service team, which readily assists with size adjustments and item replacements. However, some people mentioned experiencing frustrating delivery delays and long waiting times for their packages to arrive from overseas destinations. A few other people also felt that certain items were not as described or that the online product listings lacked clear photos.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the beautiful designs, exceptional... See more

Quality

Reviewers highlight positive aspects of quality, noting that items like earrings and custom pendants feature... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting fast responses, polite... See more

Service

Users describe positive interactions with service, expressing great satisfaction with the helpful assistance... See more

Order

People report ambiguous experiences with order, as some reviewers express great satisfaction, repeatedly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased the Wong II Ridge Miami Cuban Bracelet (8mm, white gold) from Aporro, and I couldn’t be happier! The quality is insane — it feels solid and luxurious, and the shine is beautiful... See more

Rated 5 out of 5 stars

My goal was to get a simple but eye-catching piece and my purchase was just that. The bedazzled pendant stands out with its detailed design. The adjustable chain is exactly what I was looking fo... See more

Rated 5 out of 5 stars

​I ordered two pairs: the Dragon Hoops and the Green Clove Shaped Earrings, and the quality of both is amazing! While one of the studs on the clove pair had an issue, customer service was quick and ef... See more

Rated 5 out of 5 stars

I have ordered 2 jewelry pieces at Aporro and i must say they did not dissapoint me! One was costom made very beautyful, i truly recomend buying here and i wil buy more in the future from this comp... See more


Company details

  1. Jeweler

About APORRO

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,287)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely Stunning!

Absolutely Stunning!

I couldn’t be happier with my purchase from Aporro. I ordered a pair of earrings, and they are absolutely beautiful. The shine is incredible, the quality speaks for itself, and they make a statement without trying too hard. These are definitely head-turning pieces that catch the light and get noticed. If you’re looking for jewelry that adds a little extra something to your style, Aporro is worth checking out. I’m very impressed with my purchase!

November 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Recommend the halo earing studs.

I got some 7mm moissanite halo earrings and they look better in person,I will be getting more stuff from them specially since Xmas is coming up ⭐️⭐️⭐️⭐️⭐️⭐️

October 22, 2026
Unprompted review
Rated 5 out of 5 stars

The bracelet i purchased was too small…

The bracelet i purchased was too small and i had wanted to switch it out for the correct size but when I went to try to switch it out, my correct size wasnt available, so they offered me a full refund and no return of the smaller sized bracelet, overall the quality of the bracelet was very well made and super shiny and communicated very well.

October 31, 2026
Unprompted review
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Rated 3 out of 5 stars

I’m very disappointed with my…

I’m very disappointed with my experience with this company. They advertise that products are ready in 18 days and ship within 3–5 business days, but my experience has been completely different. It took over a month for my product to be finished, and even after it was finally completed, they waited several more days before shipping it out. I’m still waiting for my order to arrive.

If you’re spending your hard-earned money on jewelry, you expect clear communication and for the company to follow the timelines they advertise. I understand that delays can happen, but the lack of urgency and the delays beyond the promised timeframe have made this a frustrating experience. Based on my experience, I would encourage anyone considering ordering to keep these delays in mind and not rely on the advertised turnaround time.

October 27, 2026
Unprompted review
APORRO logo

Reply from APORRO

Dear Customer,

Thank you for taking the time to share your feedback. We sincerely apologize for the delays in completing and shipping your order, as well as the frustration and uncertainty this has caused. We completely understand your disappointment, especially when you have been looking forward to receiving your jewelry.

While some custom pieces may require additional production time to ensure the details meet our quality standards, we understand that clear communication and timely updates are equally important. We’re sorry that your experience did not meet your expectations.

We would appreciate the opportunity to look into your order and provide you with an update on its current shipping status. Could you kindly contact us at sales@aporro.com with your order number? Our team will be happy to review your case and assist you further.

Once again, we sincerely apologize for the inconvenience and appreciate your patience. Your feedback is valuable to us, and we will continue working to improve our production timelines, shipping processes, and customer communication.

Warm regards,

Aporro Customer Support Team

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Rated 5 out of 5 stars

My goal was to get a simple but…

My goal was to get a simple but eye-catching piece and my purchase was just that.

The bedazzled pendant stands out with its detailed design. The adjustable chain is exactly what I was looking for so I have the option to wear it long or short depending on the look I’m going for.

Aporro definitely offers high-quality jewelry. Might I add top-notch customer service and fast delivery?

September 28, 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, great service and good quality. I received my product in a couple of days and would definitely get more jewelry in the future.

October 14, 2026
Unprompted review
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Rated 4 out of 5 stars

Good quality

Take a lil longer than what I expected to come but besides that everything is good I love it this is my 6 item I order already and I will be ordering another chain very soon

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

Bad jewelry, worse customer service.

I paid $100 for a Jesus piece and in less than a month, the stones started falling out. When I reached out to the company, they originally offered to send me six dollars so that I could go get more stones and fix it myself. When I got upset about that offer, they offered to send me another piece but only if I left them a great review and sent it to them before they sent me the new piece. I told them to shove it. The jewelry is cheap and they don’t care about their customer service unless they think it’s going to hurt the bottom line. And even then they will try to blackmail you before they make it right. Go through GLD and save yourself a headache.

October 6, 2026
Unprompted review
APORRO logo

Reply from APORRO

Dear Customer,

Thank you for sharing your feedback. We sincerely apologize for your disappointing experience with both the product quality and our after-sales service. We understand your frustration regarding the stones falling out within such a short period of time, and we’re sorry that our previous solutions left you feeling dissatisfied.

Please know that this is not the experience we want any of our customers to have. We take your concerns seriously and regret that our handling of this matter did not meet your expectations. We also understand your concerns regarding the replacement offer, and we’re sorry for the way this situation made you feel.

We would appreciate the opportunity to revisit your case and find a suitable resolution without making you feel that your feedback or review is conditional on receiving after-sales support. Please contact us at sales@aporro.com with your order details so our team can review your case further.

Once again, we sincerely apologize for the inconvenience and disappointment this has caused. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our products and customer service.

Warm regards,

Aporro Customer Support Team

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Rated 5 out of 5 stars

Great help

Great help, my sizing was wrong. They handled it perfectly!

Great service

September 30, 2026
Unprompted review

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