Wuffes Reviews 

4,203
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 582 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product's effectiveness, noting significant improvements in their pets' mobility, energy, and overall well-being, often described as life-changing and even recommended by veterinarians. The exceptional customer service and helpful staff are consistently highlighted for being friendly, understanding, and quick to resolve issues. Conversely, some customers experienced issues with order management, including incorrect products, difficulty adjusting subscriptions, or items arriving in a deteriorated state. A few people also noted adverse effects like digestive upset or worsened allergies, or that the product didn't provide expected benefits. Some reviewers were also dissatisfied with the refund process, citing difficulties in obtaining full refunds.

What people talk about most

Product

Consumers find the product to be highly effective, with many reporting significant improvements in their... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Customer service

Users describe positive interactions with customer service, often highlighting the politeness,... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, quick responses, and... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction and others... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A life saver! My mini schnauzer was showing signs of joint pain, sometimes refusing a walk… I found Wuffes on Instagram and can not thank enough the brand, she is happy, energetic playing and enjoying... See more

Company replied

Rated 5 out of 5 stars

I wanted to take a moment to share a positive experience with WUFFES. I know many emails may focus on complaints or product concerns, but I am writing to thank you for creating such an amazing Hip... See more

Company replied

Rated 5 out of 5 stars

Jedi, my 12 1/2 year old rescue Husky has slowed down considerably this past year. We tried Wuffes given daily and I feel they are helping him maintain his mobility. He’s getting up easier and definit... See more

Company replied

Rated 5 out of 5 stars

We started useing Wuffes for my 11 year old 100lb pit bull who had a torn acl and arthritis in his legs. We were giving him daily pain meds, fish oil and glucosamine to try to keep him comfortable,... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.5

All reviews

(4,203)

577 reviews in the last 12 months

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Rated 5 out of 5 stars

A Must Have

These supplements work. They just do. We have a 14 year old female AKC certified apricot cockapoo: 20 lbs. She could barely move in the mornings and could not stand on her own. We did our research and came to Wuffes. We have seen an incredible improvement in her mobility, her energy level and her overall happiness level. Even neighbors notice a difference. Since we became Wuffes users, we have referred two new clients to Wuffes because we love it so much. Our pup cannot live a good quality senior life without these supplements. Thank you

July 22, 2026
Unprompted review
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Reply from Wuffes

Judith, from barely being able to move in the mornings to neighbors noticing the difference, that is just the most incredible transformation 💚 A 14 year old cockapoo living her best quality senior life and you are already sending new families our way, that means the absolute world to us. Please give your precious girl all the love from our whole team.

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Rated 5 out of 5 stars

So far the allergy chews are working…

So far the allergy chews are working and the probiotics that both my dogs are taking seen to be helping them as well.

July 22, 2026
Unprompted review
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Reply from Wuffes

Beth, two dogs both responding well to the Allergy chews and Probiotics, that is the best kind of update 💚 We are so happy both your babies are feeling better! Please keep us posted on their progress and thank you so much for trusting Wuffes with both of them.

Rated 5 out of 5 stars

The delivery is always on time

The delivery is always on time. The order is always right

July 21, 2026
Unprompted review
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Reply from Wuffes

Bonnie, thank you so much for sharing this 💚 Consistent on time deliveries and correct orders every time is exactly the experience we want for every single customer. We truly appreciate your loyalty and your trust in us. Please give your pup all the love from our team!

Rated 1 out of 5 stars

My dog will not eat these

My dog will not eat these. She does not like the taste. I have tried everything to get her to take them. When I contacted customer service regarding the 90-day guarantee, I was told that the guarantee was only if I tried it for 90 consecutive days and it didn't cover the cost if your dog doesn't like the taste. BULLSHIT!!!! That is not a guarantee. How am i suppose to know if my dog will like the taste? I rec'd a refund of $16.xx when i spent $56.xx. How is that supposed to make me feel better? You should stand behind your product and refund the $. I was even willing to return the unused/unopened product, but was told you can't accept product once it's been opened/unpacked. The jars are sealed, so why not accept your product back? I am assuming (maybe my fault) that you know that some dogs don't like the taste of your product, so that is why the 90-day guarantee doesn't cover that. Again, total BULLSHIT!!!! Do better. You say you are a USA based company, so act like it. Take care of your customers and refund for the 90-day "guarantee". Or, don't call it a "guarantee" at all. Just sell the product and quit telling people there is a 90-day guarantee. I am hoping this reaches the right person in the company and you make it right. I would even be satisfied with a refund for 2 full jars (again, I will return the unopened containers to you). I intend to blast social media with negative reviews for this product if this isn't fixed. Offering me a measly refund is not the answer. DO BETTER!!!!!

July 19, 2026
Unprompted review
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Reply from Wuffes

We are truly sorry for this experience and we completely understand your frustration 💚 You are absolutely right that the guarantee terms should have been communicated clearly upfront and that did not happen here. That is on us and we sincerely apologize. The fact that your dog simply does not like the taste is not something you could have known before trying and you should not be penalized for that. Please reach out to us directly at hello@wuffes.com and reference this review and we will personally make sure this gets resolved properly for you. You deserve better than what you received and we want to make it right.

Rated 4 out of 5 stars

Proactive vs. Reactive

I read a lot about your product before I decided to put my now 7 year old female Belgian Mallenois. She is a Rescue and I decided to be proactive rather than reactive and started her on the Wuffes before she turned 7. Stellaluna is incredibly fast and agile and I want to see her stay that way for as long as possible! She is amazing to watch!!! Thanks for such a great product!

July 20, 2026
Unprompted review
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Reply from Wuffes

Donna, sweet Stellaluna 💚 A Belgian Malinois rescue who is fast, agile and absolutely incredible to watch, she sounds like the most magnificent girl. And the fact that you chose to be proactive rather than waiting for problems to show up is honestly the smartest and most loving thing you could do for her. Thank you so much for trusting Wuffes with her journey, we are so honored to be part of keeping her at her best for as long as possible!

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Rated 5 out of 5 stars

I ordered their product on Amazon and…

I ordered their product on Amazon and Amazon sent the wrong size product. Could not get ahold of amazon. I called their official CS number and they immediately sent me a replacement . Great service. Thank you .

July 9, 2026
Unprompted review
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Reply from Wuffes

Richard, thank you so much for sharing this! We know how frustrating it is when things go wrong on the shipping side and we are so glad our team was able to step in and make it right for you immediately 💚 That is exactly the experience every customer deserves. We hope your pup is loving the chews!

Rated 5 out of 5 stars

My 14 year old border collie miracle!

My 14 year old border collie, Chance, was hit by a truck 2 years ago, breaking both his hips.After he recovered, his hind legs were weak, so I decided not to take him on runs any more.

Then we got Wuffes, and after a few weeks I noticed he was getting stronger! Little by little, he became my running partner, again! Thank you, Wuffes!

July 16, 2026
Unprompted review
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Reply from Wuffes

Judy, sweet Chance 💚 Hit by a truck, broken legs, weak hind legs and now back to being your running partner at 14 years old. That is one of the most incredible comeback stories we have ever heard and we are so incredibly honored to have been part of his journey. Thank you so much for trusting Wuffes and for sharing this, it truly means everything to us. Give Chance all the love from our whole team!

Rated 1 out of 5 stars

The autoship is inaccurate and slow

The autoship is inaccurate and slow. My dog has been without chews for four days. The package hasn't moved five days and all the website says is "check back in 24 hours." Make sure you set your autoship date at least two weeks before you will run out- I've never received my replacements before my current order was gone.

July 10, 2026
Unprompted review
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Reply from Wuffes

Liz, we are so sorry your pup has been without their chews for four days, that is absolutely not okay and we completely understand your frustration 💚 You should never have to worry about running out and the lack of tracking updates makes it even more stressful. Please reach out to us at hello@wuffes.com right away with your order details and we will look into this personally and get it resolved for you as quickly as possible. Your feedback on the autoship timing is also really valuable and we will make sure it gets to the right team.

Rated 5 out of 5 stars

Milo’s Back!

I wanted to take a moment to share a positive experience with WUFFES. I know many emails may focus on complaints or product concerns, but I am writing to thank you for creating such an amazing Hip & Joint supplement.

My 16-year-old dog, Milo, had begun walking stiffly, and we were worried that he would have to live with increasing discomfort as he got older. After looking online at many different options, I came across WUFFES, and I am so grateful that I did. It has truly been a game changer for Milo.

Since starting the Hip & Joint chews, Milo has been moving around more comfortably and has noticeably more energy. My husband and I honestly feel like we have a new dog. Thank you, thank you, thank you for creating a product that has made such a meaningful difference in our old man’s quality of life.

June 2, 2026
Unprompted review
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Reply from Wuffes

Milo is back and we are absolutely over the moon reading this 💚 A 16 year old boy moving more comfortably and full of energy again, feeling like a new dog to you and your husband, that is everything we work for every single day. Thank you so much for taking the time to share his story, it truly means the world to us. Please give our sweet old man Milo all the love from our entire team!

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Rated 5 out of 5 stars

Highly recomend

Highly recomend! My 13 year old doxie was limping and after three months of taking wuffles shes back running outside with the younger dogs.

January 26, 2026
Unprompted review
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Reply from Wuffes

A 13 year old doxie back to running outside and keeping up with the younger dogs after three months, that is just the most beautiful thing 💚 Thank you so much for trusting Wuffes and for taking the time to share her story, it truly means everything to us. Please give your girl all the love from our whole team!

Rated 5 out of 5 stars

Our Golden Retriever is 11 and 1/2…

Our Golden Retriever is 11 and 1/2 years old and was really slowing down. We started with Wuffies two months ago. The improvement was amazing. He runs and plays like a much younger dog. His senses are even improved. Thank you so much for an amazing product.

July 11, 2026
Unprompted review
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Reply from Wuffes

That warms our hearts to hear! It’s wonderful to see your 11½-year-old Golden running and playing like he’s years younger—those are the moments we make Wuffes for. We’re so glad it’s helped him feel more active and alert too. Thank you so much for trusting us and sharing such great news!

Rated 5 out of 5 stars

Customer service was top notch!

Customer service was top notch!
Can’t review product yet because my pup has only been on supplements for a week

July 7, 2026
Unprompted review
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Reply from Wuffes

Thank you so much for the kind words about our team! We appreciate you taking the time to share your experience.

One week is still early, but many pups start showing small signs of feeling better right around this time—we’re hopeful you’ll notice great progress soon! Feel free to reach out anytime with updates or questions. We’re right here to help!

Rated 5 out of 5 stars

so far so good

so far so good, dogs are doing great, no side effects, but i was giving them their vitamins every morning away, this just added another pill ! haha

July 10, 2026
Unprompted review
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Reply from Wuffes

Great to hear everything is going well! We are so glad your dogs are doing great and having no side effects at all. We know it can feel like adding another item to the daily routine, but it is so worth it to help keep them comfortable and active. Thank you for sharing your update with us.

Veronica at Wuffes

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Rated 1 out of 5 stars

Worst company in the world to deal…

Worst company in the world to deal with! Tried to cancel and they said I did not have an account. Then why are you taking money out of my bank account?? Finally, after way too much work my subscription was cancelled. Wake up this morning and there was a charge to Wuffes. They are crooks, save your monet,

July 10, 2026
Unprompted review
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Reply from Wuffes

We are truly sorry for the frustration and trouble you have experienced. This is absolutely not how we operate or want to be seen. If charges are still appearing after cancellation, it means there was an error in our system processing your request properly.

Please email us right away at hello@wuffes.com with your order details and payment information. We will locate your account immediately, reverse any unauthorized charges, and make sure no further payments go through. We take this very seriously and will fix it for you at once.

Veronica at Wuffes

Rated 1 out of 5 stars

Plan to be on a auto subscription

Plan to be on a auto subscription. Even if you put in a 1 time order.

July 8, 2026
Unprompted review
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Reply from Wuffes

We appreciate you sharing this feedback. We want to make it clear that while some promotional offers do include an automatic subscription option, we always aim to state this clearly during checkout. If you selected a one-time purchase and were still enrolled in a subscription by mistake, we sincerely apologize for that confusion.

You can easily manage or cancel your subscription at any time through your account, or simply email us at hello@wuffes.com and we will take care of it right away. Thank you for bringing this to our attention so we can make our process even clearer for everyone.

Veronica at Wuffes

Rated 5 out of 5 stars

Superior product

Superior product. Expensive but much needed for my dog who has elbow dysplasia

July 8, 2026
Unprompted review
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Reply from Wuffes

Thank you so much for your feedback. We understand that it is an investment, but we are glad you find it a superior product and that it is helping your dog manage elbow dysplasia. We carefully formulate every ingredient to support joint health, comfort, and mobility so they can stay active and happy. Thank you for trusting us with your dog’s care.

Veronica at Wuffes

Rated 4 out of 5 stars

Our dog has always been eager to chew…

Our dog has always been eager to chew these vitamins! We have no problem getting her to take them!

July 8, 2026
Unprompted review
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Reply from Wuffes

That is wonderful to hear! We work hard to make our supplements taste good so dogs look forward to taking them, and it makes us so happy to know your pup enjoys them. No more struggles at mealtime, just easy support for her joints and health. Thank you so much for sharing your experience.

Veronica at Wuffes

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Rated 5 out of 5 stars

my miniature pinscher has been taking…

my miniature pinscher has been taking the hip & joint chews for a year and is doing much better than before.
also he has been taking multivitamin chews for 3 months and loves them
I recommend these for all.

April 15, 2026
Unprompted review
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Reply from Wuffes

Thank you so much for this wonderful update and recommendation! It is so rewarding to hear that after a year of using our hip and joint chews, your Miniature Pinscher is doing so much better. We are also glad he enjoys the multivitamin chews so much. Thank you for trusting us with his health and for sharing your experience with other pet owners.

Veronica at Wuffes

Rated 4 out of 5 stars

Product great, pay schedule :|

I like the product. I would say that one thing you could improve upon is make it easier to navigate purchasing the product. I ended up being on a regularly scheduled refill, and didn't realize it. A shipment arrived, and of course, credit card charged. I get that you want to have reoccurring customers, and we get a discount for doing so. However, make it option to do a pay-as-you go. By offering that, you will get more customers and retain them for years to come. Thank you.

June 1, 2026
Unprompted review
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Reply from Wuffes

Thank you so much for your honest feedback and for sharing your experience. We are very glad to hear you find our product great, and we truly appreciate your suggestion.

We understand your concern about the subscription being unclear during checkout, and we apologize that you were enrolled without realizing it. We do offer both one-time purchase and subscription options, and we are always working to make that choice more visible and easier to select. Subscriptions do come with a discount, but we agree that customers should always have the clear option to buy as needed.

Thank you for bringing this to our attention—it helps us improve. If you ever need to adjust or cancel your subscription, just email us at hello@wuffes.com and we will take care of it immediately.

Veronica at Wuffes

Rated 5 out of 5 stars

Happy dog, happy heart. Wuffles has been a game changer!

My almost 15-year-old, 60-pound Australian Shepherd/Border Collie has been so much more active since starting Wuffles nearly a year ago. Within a few months, he was jumping up to greet me again—something he hadn’t done in a long time. Now my 3-year-old Mini Bernedoodle loves it too! They both enjoy the taste, and I highly recommend it, especially for senior dogs. 🐾❤️

July 1, 2026
Unprompted review
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Reply from Wuffes

What a wonderful update — thank you so much for sharing!

It makes our hearts so happy to hear that your nearly 15-year-old Australian Shepherd/Border Collie has regained so much mobility and energy, even jumping up to greet you again after so long. That is exactly why we make these supplements! And we are thrilled your Mini Bernedoodle enjoys them too — it is always great when both pups look forward to their daily dose.

Thank you for your kind recommendation, especially for senior dogs. We feel honored to be part of their health and happiness.

Veronica at Wuffes

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