FurLife™ Reviews 

5,132
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the natural flea and tick products for successfully protecting their beloved pets without ever exposing them to harsh chemical ingredients. Consumers consistently mention the incredible customer service, noting that staff members are extremely helpful, kind, and remarkably quick to resolve ordering mistakes. Some people were dissatisfied with occasional delivery delays or packages taking much longer than expected to finally arrive at their homes. Many reviewers frequently mentioned waiting several weeks for their shipments or needing to contact support just to track down delayed orders.

What people talk about most

Product

Clients share positive opinions on product, expressing high satisfaction with the natural, non-chemical... See more

Staff

Customers had positive experiences with staff, frequently highlighting helpful support agents who solved... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting supportive representatives who... See more

Order

Consumers find order to be positive, highlighting how helpful support agents quickly resolve mistakes such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A live person reached out via text afterwards just to be sure all entered info was correct. It was a very kind and honest interaction. Fur Life...I will be ordering again in the future! Love to doub... See more

Rated 5 out of 5 stars

FurLife is not your regular item as these really work! Ever since we started using the collars years ago, the flea and tick problem ceased! I still check our dog, Elvis, constantly and he loves the a... See more

Rated 5 out of 5 stars

As soon as I placed my first order, I received a text message thanking me and asking more about my dogs situation. They followed up with a voice recording on more ideas how to help with my dogs itchi... See more


Company details

  1. Pet Supply Store
  2. also in
  3. Pet Store

Written by the company

FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,132)

2,133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I like that I was contacted by…

I like that I was contacted by Josephine once I placed the order to confirm that only the address but the need for the product. It’s always nice to make sure you’ve ordered what’s going to benefit your pet. Thank you, Josephine.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

Cecille

Cecille, Marinella, and Joseph were the greatest small team in helping me with my order yesterday 11/4.. They couldn’t have been more helpful to me. Their response to my request was absolutely superb and so efficient. They were so concerned with my tiny puppy’s needs, and after discussing the weight and size of Zeb, we decided to cancel my order and they issued me a full refund.. their knowledge of your product is so important to people like myself that needed help. Thank you again. What a great team.
Sue Machado

November 4, 2026
Unprompted review
Rated 5 out of 5 stars

I am grateful that this company is out…

I am grateful that this company is out here i made a mistake and put the old address and got ahold of them and they changed it immediately I was blown back by how quick they got back to me and how fast it got changed great company

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

I called for life on Monday to inform…

I called FurLife on Monday to inform them that I never received my product in which they said should’ve been sent to me on October 29. I sent out an email. Julia got back in touch with me right away. She asked me a couple questions about the item. I explained to her that I never received it. She said say less, Miss Hatcher I’ll be sending you another one out. I’m so sorry that you didn’t receive it and I’m so sorry for the inconvenience. I just wanna thank Julia because I really needed that item for my puppy because he’s been scratching and I swear by it because I had one when he was about eight weeks and it worked so well on him that I ordered another one and she took care of me. Julia took care of me and I’m grateful she is the epitome of amazing Customer Service and I thank you for looking out for me… Hats off to Julia. 🙌🏽🙏🏽

November 1, 2026
Unprompted review
Rated 5 out of 5 stars

I just have to tell you

I just have to tell you, last week my golden retriever took off running for 2 hours, had never done that before, came back covered in ticks. I spent hours picking them off him, if I got 1 I got 100!! I periodically checked him for the next few days, it seems any I left behind were dead on him due to his collar I was so worried he'd have issues, but all is good, thanks to your product!!

October 26, 2026
Unprompted review
Rated 5 out of 5 stars

I run a dog rescue called Indiana GSD…

I run a dog rescue called Indiana GSD and Siberian Husky Rescue we are a non profit rescue that deals in alot a dogs that we save from high kill shelters and or abandoned animals. We have been doingbthis over 20 years and always used the normal flea and tick preventive but as we grew and researched the products we realized that all those products out there could and do harm our pets. So we tried furlife 2 years ago and not once have we seen a flea or tick at our rescue and now know our pets are safe from harmful chemicals. This is the best product we have found and use for all the animals we save to find forever homes for.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Love the Furlife Pendants

Hi friends! Juat a note about Furlife! I love their flea and tick devices!!! We are campers who go swimming at the lake and I’ll tell you these furlife pendants have kept all the bugs off my furbabies! We have a rowdy dutch shepherd and a great dane who tries to keep up!! They don’t have any trouble running in tall grasses or in wooded areas! We've only seen two ticks and they were at our home near a barnyard of animals! This is our third time/year wearing these fabulous pendants. I highly recommend them!!

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

We battled fleas really badly for a…

We battled fleas really badly for a year, and it wasn’t until I tried Furlife that we finally were rid of them. The customer service is amazing, and my dogs are happy and flea free. Thank you for offering a non-toxic way to keep them comfortable.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I would love to comment on how well Julia went above and beyond normal customer service people normally do. An error happened in my delivery and after I initially reached out in an email she took it upon herself to recontact me and make it right. I am very impressed and would highly recommend this company. Thank you Julia for being the best customer service representative I have had in a long time.

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Julia was a great help and worked quickly when I ordered one too many collars. She cancelled the extra collar quickly and made sure I got a refund quickly. It's been a pleasure working with her and this company.

November 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look