MyDermaDream Reviews 

Jay, was very helpful and understanding of my situation. He was very friendly and accommodating.

Your rep was very kind to reach an equitable solution for both sides. I will try your product as instructed when it arrives and then determine if it works for me.

My experience was very poor. I emailed the company immediately after being billed for a higher price item. Told them I did not want the item and to please just send the original order. I got an immediate responce saying orders can't be canceled or changed. I than called the company and there person told me it would be changed back and my monthly subscription they added on would be cancelled. I was told zi would recieve an email shortly confirming this. Now he even quoted be back what my original order was so I know he had me in the system. I never got the emails he stated i would. The next day at noon I get an email stating the higher price item has shipped. I'm not happy. I did go to there website myself and cancel their trail subscription myself but never recieved any notice it was canceled. I went back in site today to verify and that has been cancel. I want nothing further to do with this company no matter how good their product is. Not worth the hassle and being lied to.

Sharmaine was very helpful. She didn’t hesitate to reach out and a find solution

Chantal was patient, thorough and very helpful in my understanding how to make the most of the devices and serums that I received for rejuvenating my neck and face.

11/4/26
Ally processed my request. She was extremely knowledgeable and very pleasant over the phone. Thank you for all of your understanding and help!

resolved issues quickly

Josh was so Helpful, and kind !!!!!
Thank You So m uch !!!!!
☆☆☆☆☆☆

I just want to cancel my subscription. They say they'll pause it, but I just want to cancel.

I got the collagen face cream from MyDermaDream and used it every night for about three weeks. My skin feels softer and that dry patch on my cheek is pretty much gone. Wish the jar was bigger for the price but I'd probably buy it again.

After repeated attempts i cannot cancel this awful subscription.

Tayyab was patient and assured me that my subscription is permanently cancelled.

Zen was kind and very helpful on my call. She explained everything carefully so that I understood all of my options. I truly appreciated her help. She is an excellent service person. Polite, and articulate and kind.

Great communication and customer service!

I always have a good experience with Omar as my sales person. He assures that I am informed with all new products. If he cannot answer my questions he will find the answer. Omar is honest, patient and reliable.

Yanie was a TREMENDOUS help when I spoke to her. She knew all the products and answered all of my questions. Didn’t rush me into any decisions at all. Took her time with me explaining just what to do. I am glad she will be there for me throughout my journey ❤️❤️

Genalyn did a great job of answering my questions, directing me to the correct login website, and adjusting my subscription to better match my usage of the product. Thanks!

Clarence helped me with my request to return the Derma Dream Magic eye stick I ordered. I received a response to my email within minutes. He was very polite and helpful and provided me with two options in place of returning the eye stick, both were satisfactory. Even though I was not happy with the eye stick, customer service is excellent.

Avoid this company. when you purchase the tool, they sign you up for a $53 monthly membership fee (of course it's in the fine print!). Then it's VERY difficult to cancel.

Jennifer was amazing going step-by-step on the regiment and helping me with the plan and items I’m gonna need for my regiment. I have been fighting cancer since May so I have not been working and The funds are very very limited as I don’t have money coming in, so Jennifer helped with the perfect plan. I cannot wait to get started. I lost a lot of weight being sick and the very loose Skin is very bothersome to me.
Thank you Jennifer