VionB Reviews 

2,367
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,811 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional sound quality and the incredibly comfortable, lightweight design that makes wearing them all day or night completely effortless. Many consumers also appreciate the simple pairing process and the long-lasting battery performance that supports daily routines. Some reviewers were not happy with the touch controls, mentioning that they are very difficult to operate and frequently unresponsive during use. Conversely, a small portion of people felt that the earbuds sometimes struggled to stay secure or caused minor discomfort while resting. Others noted that delivery times or shipping updates could occasionally be slow depending on the location.

What people talk about most

Product

People report positive experiences with product, highlighting the comfortable fit, impressive battery life,... See more

Quality

Clients share positive opinions on quality, highlighting excellent sound performance and comfortable fits.... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the earbuds are lightweight,... See more

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide range of differing experiences. Many... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split in customer satisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The sleep mode timer is too short, 30 minutes is not enough time for some people to fall asleep. Also, when it is on sleep mode and it turns off it does say “power off.” it can be a little startling,... See more

Company replied

Rated 4 out of 5 stars

Initial pairing was not straightforward. The timing to remove them both from the case at the same time so they would pair took several attempts. They have great sound and are incredibly comfortable fo... See more

Company replied

Rated 4 out of 5 stars

Great sound, great fit, but the microphone could use improvement - I’m barely heard by the other party when I have a call. Also, the case seems less sturdy than I would like. I’ve seen ads that depict... See more

Company replied

Rated 4 out of 5 stars

4/5… could be better. sound quality is awesome!!! love the led charge display in the case! but both pairs i received from the bogo deal do not work with the tap functions. no matter where i tap, how h... See more

Company replied


Company details

  1. Home Audio Store
  2. Home Theater Store

Written by the company

VionB designs premium tech and everyday accessories made for real life. From home entertainment and audio to lifestyle tech, we create intuitive, well-designed products that seamlessly fit into daily life. Our focus is on usability, durability, and clean design — without unnecessary complexity. We ship worldwide and provide responsive customer support, clear warranties, and a customer-first approach built on transparency and trust. Life, upgraded. Tech for real life.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(2,367)

1,728 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Side sleep earphones & tinnitus relief

I have severe tinnitus & have a sound machine playing while trying to get to sleep at night, these little side sleep earphones are absolutely perfect, they sit snuggly in the ear & really do stay quite flat so rolling on your side there is nothing digging in,
Great design & for me a godsend.

September 6, 2026
Unprompted review
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Rated 4 out of 5 stars

The quality was better than I was…

The quality was better than I was expecting and have no current complaints.

September 4, 2026
Unprompted review
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Reply from VionB

Thank you for your review, Angela! We’re so glad to hear the quality exceeded your expectations and that you’re happy with your experience so far. We truly appreciate your support!

Emma, VionB Team

Rated 5 out of 5 stars

Most comfortable earbuds for small ears!

These earbuds have a comfortable fit and great sound quality. Fast shipping and wonderful customer service.

September 5, 2026
Unprompted review
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Reply from VionB

Thank you so much for your wonderful review, Lou! We’re so happy to hear that the earbuds fit your ears comfortably and that you’re loving the sound quality. It’s also great to know that your order arrived quickly and you had a positive experience with our customer service. We truly appreciate your support!

Emma, VionB Team

Rated 3 out of 5 stars

I like the look and feel of them

I like the look and feel of them. I used them for a week and a half. I don't like the battery length. It does last for a full work day. I usually have to put them back in their case 2-3 times. I also don't like that you can't close the case with the charms on them.. maybe make a clear top larger so we can see what charms are connected to which set

September 5, 2026
Unprompted review
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Reply from VionB

Hi Aimee, thank you for sharing your feedback! We’re glad you’re enjoying the look and feel of your earbuds. We really appreciate your comments about the battery life and the case design with the charms attached. The idea of a larger clear lid is a great suggestion, and we’ll be sure to pass it along to our team. Thank you for helping us improve!

Emma, VionB Team

Rated 4 out of 5 stars

Visound Air and Visound Hush

I got the buy one get one free with a pair of Visound Air and a pair of Visound Hush. I LOVE the Visound Air buds! They are light and comfortable, do not fall out, sound is good but I have to admit base could be better. They connect to my phone very well and call sound quality is good. The Visound Hush, I had high hopes for as my husband snores. However, they are not as comfortable as a side sleeper as I hoped, and also talk/ beep if I lie on them during the night or if they turn on/ off during the night which then wakes me up. I can also still hear the snoring unless I have something still playing on them. They are reasonably comfortable if you’re not on your side and the sound and base are quite good. It was disappointing though that they are activated and beep/ talk when turning onto my side. Overall, would definitely recommend the Visound Air!

August 26, 2026
Unprompted review
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Reply from VionB

Thank you for taking the time to share such detailed feedback, Kathleen! We’re so glad you’re loving your ViSound Air and finding them lightweight, comfortable, secure, and easy to use. We also really appreciate your honest feedback about the bass.

We’re sorry the ViSound Hush didn’t fully meet your expectations, especially when sleeping on your side. Your comments about the comfort, touch controls, and notification sounds are very helpful, and we’ll be sure to share them with our team as we continue improving our products.

Thank you again for your thoughtful review and recommendation of the ViSound Air!

Emma, VionB Team

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Rated 5 out of 5 stars

MSmith

Wore these to bed and couldn’t even feel them in my ears! Couldn’t be happier.

September 3, 2026
Unprompted review
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Reply from VionB

Thank you so much for your 5-star review, Michelle! We’re so happy to hear they were comfortable enough to wear all night and that you could barely feel them in your ears. Wishing you many more comfortable nights!

Emma, VionB Team

Rated 5 out of 5 stars

Stylish, Comfortable & So Unique!

I’m honestly obsessed with the VionB ViSound Adorn Clip-On Earbuds! I love that they clip onto the outside of the ear instead of going inside, making them feel so different from regular earbuds. The rose gold design, cute charms, and the personalized engraving make them even more special. They’re lightweight, stylish, and stay in place while I’m on the go. Definitely one of the prettiest pairs of earbuds I’ve tried!

September 3, 2026
Unprompted review
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Reply from VionB

Thank you so much for your wonderful 5-star review, Mani! We’re thrilled that you’re loving your ViSound Adorn earbuds, especially the unique clip-on design, comfort, and personalized details. It means so much to hear they’re both stylish and practical for you. Enjoy them!

Emma, VionB Team

Rated 5 out of 5 stars

Love these!

Love these!! They are kept in my bag for easy grabbing! The sound is Great!

September 1, 2026
Unprompted review
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Reply from VionB

Hi Lynn, thank you so much for the 5-star review! We love hearing that they’ve become your go-to pair to keep in your bag. So glad you’re enjoying the sound too!

Emma, VionB Team

Rated 5 out of 5 stars

Great design

Great design. Fits well in the ear and is very comfortable. Great sound too.
Very happy with my purchase: thank you.

September 3, 2026
Unprompted review
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Reply from VionB

Hi Elizabeth, thank you so much for your wonderful review! We’re delighted to hear that you love the design, comfortable fit, and sound quality. Thank you for choosing us and for your support!

Emma, VionB Team

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Rated 5 out of 5 stars

All OK No problems

September 3, 2026
Unprompted review
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Reply from VionB

Hi John, thank you so much for the 5-star review! We’re happy to hear everything went smoothly and that you’ve had no problems. We really appreciate your support!

Emma, VionB Team

Rated 3 out of 5 stars

the buttons are too sensitive

the buttons are too sensitive. they turn off if my hair or collar touch them

September 2, 2026
Unprompted review
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Reply from VionB

Thank you for sharing this, Terry. We appreciate the feedback and understand how accidental touches from your hair or collar could be frustrating. We’re always looking for ways to refine the experience, and feedback like yours genuinely helps us improve.

Emma, VionB Team

Rated 5 out of 5 stars

The in-ear buds work as advertised

The in-ear buds work as advertised. Nothing sticks out so I can lie down while still listening to my music or e books.

September 2, 2026
Unprompted review
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Reply from VionB

Thank you, Will! We’re so glad they’re delivering exactly what you hoped for. Being able to lie down comfortably while enjoying your music or audiobooks is exactly the kind of experience we designed them for.

Emma, VionB Team

Rated 4 out of 5 stars

Better then expected

The ad was true. Small, basically invisible, clear sound. I really like the case. I keep a pair in both of my vehicles.

September 2, 2026
Unprompted review
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Reply from VionB

Thank you, David! We’re so happy to hear they exceeded your expectations — small, discreet, clear-sounding, and with a case you love. We hope you enjoy them in both of your vehicles!

Emma, VionB Team

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Rated 4 out of 5 stars

Love the Vionb air buds

Love the Vionb air buds. Very comfortable and good sound.

September 2, 2026
Unprompted review
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Reply from VionB

Thank you so much, Shelley! We’re so happy to hear you’re loving your VionB Air earbuds and finding them both comfortable and great-sounding. Enjoy every listen!

Emma, VionB Team

Rated 2 out of 5 stars

Ordered on 2 for 1 sale

Ordered on 2 for 1 sale, first 2 weeks great-
Silicone loops fell off and did not block out noise as stated.
Contacted the company via help, over 2 weeks to respond and back a forth over 2 months to get replacement.
While the ear buds were only ok, I would not recommend there service

August 24, 2026
Unprompted review
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Reply from VionB

Hi Angela, we’re very sorry to hear about your experience. We’d like to look into this and make things right, but unfortunately, we’re unable to locate your order with the information available here. We’ll send you a Request for Information through Trustpilot. Once you complete it, a member of our customer service team will contact you directly to assist you.

Emma, VionB Team

Rated 5 out of 5 stars

The sound is good and clear

The sound is good and clear, I just don’t like the clear little piece around them, I thought it would be black like the picture

August 27, 2026
Unprompted review
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Reply from VionB

Hi Kee-Kee! Thank you for your feedback! We’re happy to hear that you’re enjoying the clear sound quality. We also appreciate your feedback about the clear piece and understand that you expected it to be black based on the photos. We’ll make sure to pass this along to our team.

Emma, VionB Team

Rated 4 out of 5 stars

Excellent Customer Service

The customer service aspect was brilliant and dealing with Freeda was amazing, I have a real struggle to find ear pods that 1 Fit and 2 are comfy.

I bought Drift and Hush, drift, continues to turn off while I am in bed, its like, when I lie on my side, the pressure turns them off, and Hush, fit my (weirdly shaped) ears, but still hurt after a while and I cannot last the night with them in.

September 2, 2026
Unprompted review
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Reply from VionB

Hi Peggy! Thank you for your kind words about our customer service, especially Freeda! We’re sorry the Drift and Hush haven’t been completely comfortable for you during the night. Everyone’s ears are different, and we really appreciate you sharing these details with us. Please reach out to our support team so we can help find the best solution for you.

Emma, VionB Team

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Rated 4 out of 5 stars

Great fit under my motorcycle helmet

Great fit under my motorcycle helmet so I can now listen to my Sat nav in comfort. They did not profess to have noise cancelling properties but if they did then that would be excellent as a motorcyclist

August 22, 2026
Unprompted review
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Reply from VionB

Hi Alan! Thank you for your review! We’re glad to hear the earbuds fit comfortably under your motorcycle helmet and work well for navigation. We really appreciate your feedback regarding noise cancellation and will definitely keep it in mind. Ride safe, and thank you for your support!

Emma, VionB Team

Rated 5 out of 5 stars

These ear buds work very well for…smaller ears

These ear buds work very well for smaller ears - light and do not hurt when wearing for long periods.

September 1, 2026
Unprompted review
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Reply from VionB

Hi Taylor! Thank you so much for your review! We’re so happy to hear that the earbuds fit your smaller ears comfortably and stay comfortable even during long periods of wear. Thanks for your support!

Emma, VionB Team

Rated 5 out of 5 stars

Earbuds

It’s good but have no place to use it now. I haven’t gone on another trip to use it and I haven’t gotten the 2nd one yet to give as a birthday present today. Thank u

August 24, 2026
Unprompted review
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Reply from VionB

Hi Amy! Thank you for your review! We’re glad you’re enjoying the earbuds. We’re sorry to hear you haven’t received the second pair yet. Please reach out to our customer support team with your order details so we can check the status and make sure everything gets sorted out for you.

Emma, VionB Team

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