Ionix Labs Reviews 

I ordered leggings they never arrived. It’s been over a month, they refuse to refund and keep saying “we’re investigating” but not at all being helpful other than telling me to call china.

I have purchased 5 pair of the lonix leggings and I love them , I shared a few pair with my daughter and she loves them as well. I would like more color choices, maybe navy, chocolate brown but those I am sure are easy fixes. I have varicose veins and never damage from a back surgery and these leggings have helped with the heavy feeling and aching of my legs. These are my leggings of choice . Ordering is easy, product quality is great and delivery was good.

I require medical grade compression to manage a health issue but it’s expensive and important to see how your body manages the compression. I ordered the leggings as my trial and wear them daily. I haven’t followed care instructions and have washed and worn the same pair daily for outdoor chores. I throw them in the dryer daily and they are holding up extremely well. My other pairs are for a different use and not worn as frequently. The heavy legs I get from poor venous return are eased with my leggings. I would highly recommend these, especially for those that want to try mild compression before moving to medical grade. They have made a significant improvement on the fatigue and general discomfort I experience from being on my legs for hours at a time. I will be purchasing more! I would follow their washing recommendations but also wanted people to know I have been hot washing and drying the same pair daily for weeks now and they are in excellent condition! Mine arrived very quickly however everyone else I know had to wait a really long time for shipping.

I purchased my items back in June wasn't satisfied with the results so I contacted the company letting them know I wasn't satisfied and wanted a refund. They wrote me back asking why wasn't I satisfied I replied. Then I get another email stating they are partially refunding me. Not my total amount. They are not standing behind their advertising. Very unhappy at this point.

I ordered 3 pair and love the feel of the material and the snugness. When I went to wear the 3rd pair , there was a seam sewing issue. I contacted the company and explained my concern. They requested 4 pieces of information. One being pictures of the original shipping label and contents of package. Please keep all your shipping contents until you know your satisfied with the product. They are sending me my 3rd pair and I cant wait to get them. Once I receive them, I will be ordering 3 more pair. I love the product and they have helped with my cellulite and varicose veins. My husband even noticed.

Thank you for a great product,
Charlotte Delong

I bought 3 for the special price and loved them. I just reordered another 3 but smaller size. Very comfortable and great fit for my varicose veins.

I first bought a pair that was too short. Instead of accepting the return they told me to give them to someone who needed them. I did just that and bought 3 more in my size. I now have a pair to wear every day. My legs are smooth now and my stomach is getting there. They are comfortable and they are easy to get on and off for compression leggings.

My legs feel great when I wake up from wearing the Ionix leggings at night.

Terrible! Just terrible! I did not like the leggings at all but wasn’t too pressed about it because of the money back guarantee! Well…let’s just say that’s a bunch of BS! I tried to get my money back from them and they asked me for a picture of the ORIGINAL shipping package and label! It does not state anywhere in their return policy that you must have the original packaging to get a refund! I reported them to the BBB, disputed the charge with my bank and got a FULL REFUND within minutes and now I’m giving my personal review! Please beware of this company! If I could give them negative stars, I would!

Loved them,wish they had pockets

I ordered a second 3 pack of these leggings after wearing them once. They are extremely comfortable and flattering.

However I am only giving 2 stars based the fact they have loop holes regarding their "90 day promise." One of the pairs had a defect that caused it to have a run on the second time I had worn the pair. When I brought this to their attention via email, they took over 3 weeks to respond and would only do anything when clear photos of the outter packaging including the shipping label, photos of the item in its packaging, and a photo of the damage of the item were provided. I had responded back that I didn't have photos of that as there was no issue with the delivery, but that the one pair was defective, in which they responded they can't do anything without the requested photos.

So if you choose to buy from this company, ensure you are taking all these photos just in case. The experience put a bad taste regarding the company with me, and I will be looking at other companies going forward for similar products, as I will no longer purchase from them going forward.

DO NOT BUY - Bought 3 pairs -1pair had small hole in but because I didn’t have the outside package they would not refunds me or send a pair out! It also took weeks to get a response after multiple emails. They have order number and everything else to prove I’ve bought them - big scam if you ask me would never buy again

The only reason that I am giving a four star rating instead of five is because of the reaction time to emails by the employees. I have sent you several emails with questions and it has taken a week or more to get an answer and then I don’t actually get an answer as for the tights themselves. They are phenomenal. I have worn them every day that I can. I bought 10 pairs my legs feel so much better overall the swelling my legs and feet goes down when I wear them and the fit is perfect. My only suggestion to make them even better would be to add a small pocket on one of the legs for a wallet or a smart phone. Other than that, I couldn’t ask for a better set of tights to help with all the swelling that I deal with.

Ionix really seem to pick and choose who will receive their order. Seems I am one of the unchosen. I have been going round and round with them. I did not receive my order, it's been months! I keep getting the same email over and over ; we will look into your order... blah blah blah.. full of shit this company is. I'll be disputing the charge on my cc.

Absolutely terrible have been going round and round for two months about the order. Never received any part of the order I have messaged the company too many times to count. Ionix said it was delivered when ? I have not received anything from Ionix company delivery to my house .ionix company wouldn’t resend or refund my order so now I’m going to my credit card company to get my money back. Please don’t waste your time or money on this company. This experience has been the worse experience I’ve had to deal with . Absolutely horrible All buyers BEWARE!!!

I ordered & received 3 pairs of leggings, 1 2x and 2 1x. The 2x fit great & I was happy with them. I anticipated losing weight & needing the 1x but for several reasons, that hasn't happened. I wanted to return the 2 pair of 1x and exchange them for 2 2x. I emailed & emailed but didn't get a response. HOWEVER, after about a month, I was sent an email saying 'now we know what size you are' and they just sent me 2 new pairs of 2x!! I was shocked & pleasantly surprised. No charge. Not even postage! I would return the 2 other pair but this has not been requested. As for the 2x, I haven't worn them much yet, it's been too hot. The couple of times I did wear them, I noticed my legs felt better. This is a biggie for me since I have diabetic neuropathy & my legs are in constant pain. I look forward to winter so I can wear them more. And, Alicia, I will donate the 2 pair 1x to a charity if you don't want them back. OH, BTW!! 'They', IONIX, keeps calling me Bonnie. I ordered a present for Bonnie last year from another company that must be related or share info and instead of my name, THEY KEEP CALLING ME BONNIE! I do wish they'd stop & take the time to use my real name, Kathleen. I've asked them so many times. WELL, there's my rant. I'd say the good far outweighs the not so good. I'd order from this company again in a minute! Thanks Alicia~

Tracking information does not update and they send the exact same email word for word as a response. Terrible customer service!!! They should shut their company down. Please do not buy from this company!!

I never received my order. The tracking number is bogus and no one will answer my emails. I am very frustrated. Wish I could try the product to give a fair review but......

They are thinner than regular leggings I've worn them for a month and see NO DIFFERENCE

Absolutely love these!!!!! Bought a large and was a bit big and reached out to company and they replaced them with mediums. I have swelling legs that result from blood clots and these leggings have been a game changer for my life, way more comfy than compression hose.