Toolstation BE Reviews 

17,078
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Alles was in orde en paste perfect in elkaar Enkel spijtig dat jullie geen roosters hebben op die afmetingen die afsluiten Dit om te gebruiken voor een dampkap

Rated 5 out of 5 stars

The items that I got from this site were well described and I got what I wanted in a record time , the product was well packaged with the box but also the price was very very reasonable and good quait... See more

Rated 3 out of 5 stars

Thicknessing planner is great. Does what is supposed to and well made. Zero feedback from toolstation with delivery details, no info on account only is finalised. Called customer services who in... See more

Company replied

Rated 4 out of 5 stars

I ordered two packs of screws and a WD-40 lubricant, they sent the package quite fast through bpost, I receive around 10 packages monthly from bpost and never had a problem, they always send direc... See more

Company replied

Company details

  1. Hardware Store
  2. also in
  3. Tool Store

Written by the company

Toolstation levert professioneel gereedschap en bouwbenodigdheden voor scherpe prijzen! Iedereen kan bij Toolstation bestellen, zowel de vakman als de serieuze doe-het-zelver. Gratis bezorging bij bestellingen v.a. €50,-.

Toolstation BE

Written by the company

Top merken, snelle levering en lage prijzen
Toolstation biedt haar klanten een uitgebreid assortiment aan producten geschikt voor vakmannen en serieuze doe-het-zelvers. Ons assoritment bestaat uit elektrisch gereedschap, gereedschap accessoires, handgereedschap, bevestigingsmiddelen en vele andere producten. Bezoek www.toolstation.be voor het actuele aanbod, een snelle levering en lage prijzen.

Snelle levering

Gratis levering bij besteding vanaf €50,-.

Gratis levering bij besteding vanaf €50,-.
Bij Toolstation wordt je order dezelfde dag verwerkt. Dit zorgt er voor dat uw order snel bij u thuis of op de werkplaats bezorgd wordt.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.3

All reviews

(17,078)

1,526 reviews in the last 12 months

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Rated 1 out of 5 stars

Very expensive

I bought a worktunes ear protection for €109 but online was € 28 cheaper !!!!!

September 12, 2026
Toolstation BE logo

Reply from Toolstation BE

Dear Jamal,

Thank you for your review. We always aim for complete transparency, so we were concerned to read about the €28.00 price difference you mentioned.

We thoroughly checked our price logs for the date of your visit, and our records show that the online price and the in-store price were exactly the same at that time.

Sometimes confusion arises due to different product specifications or VAT displays. If you have a screenshot of the lower price you saw online, please reach out to us at info@toolstation.be with in the description trustpilot. We would be more than happy to double-check this for you and make things right if an error did occur.

Best regards,

Toolstation

Rated 5 out of 5 stars

Excelent

Ordered a few times from Toolstation now. Only once was the order not complete, and that was fixed in no time.

May 30, 2026
Toolstation BE logo

Reply from Toolstation BE

Thank you very much for taking the time to leave this feedback!

It’s fantastic to hear that you enjoy ordering from us and that our team quickly sorted out the incomplete order for you. Providing fast and reliable service is what we strive for every day.

Thanks again for choosing Toolstation, and see you next time!

klantenservice Toolstation

Rated 5 out of 5 stars

Good service

December 19, 2025
Toolstation BE logo

Reply from Toolstation BE

Bedankt voor uw review.

klantenservice Toolstation

Rated 5 out of 5 stars

Overall Positive Experience (a few times)

Competive price, quick availability (click and collect), and friendly service at the store. If price meets or exceeds expectations, I'll continue to use in the future.

August 4, 2026
Toolstation BE logo

Reply from Toolstation BE

Thank you for your feedback! We’re glad to hear that you’ve had a positive experience with our Click & Collect service.

customer service Toolstation

Rated 5 out of 5 stars

Great Tools and Excellent Service! ⭐⭐⭐⭐⭐

I’m very happy with my experience at Toolstation! I’ve purchased several tools from them and have always been satisfied with the quality, prices, and service. They have a great selection of professional tools, and the staff are friendly, helpful, and professional.

I use my tools every day for work, so quality and reliable service are very important to me. I will definitely continue shopping at Toolstation and highly recommend them to anyone looking for good-quality tools and excellent service! 👍🔧

August 2, 2026
Toolstation BE logo

Reply from Toolstation BE

Thank you very much for your lovely review! We look forward to assisting you again during your next visit.

customer service Toolstation

Rated 5 out of 5 stars

Service is top

June 30, 2026
Toolstation BE logo

Reply from Toolstation BE

Bedankt voor je review! Goed om te horen dat je tevreden bent. We waarderen je feedback en blijven ons inzetten om onze klanten goed te helpen.

klantenservice Toolstation

Rated 1 out of 5 stars

Missing item, no solution

Toolstation has send just 1 item instead of the 2 ordered. I can see that the item is available, it is a small but very common item that sells often so 100% they have in in stock as shown on website. Toolstation claims that they don't have it in stock and thus are cancelling my order for this 1 item. I now cannot order it without paying shipping costs. I strongly believe they cancel the order of this 1 item because they don't want to pay for shipping this 1 small item even thought they clearly made a mistake by not adding it to the original package. They rather leave a customer without solution than just fix their own mistake. Unbelievably useless customer service.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Speedy quality service

Great experience. Good choice of products and I was frankly amazed that my order arrived at my door in less than 24hrs. I will definitely use Toolstation again.

April 6, 2026
Unprompted review

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