I was seeking insurance for my car and had a few quotes which were expensive. I came across the AA and since I had previously had home insurance with, I filled the relative forms which was straight f... See more
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The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
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Very good quote and easy to use website.
Hi the insurance you’s have offered is…
Hi the insurance you’s have offered is brilliant and at a great price the only issue I have had is there was no correspondence from yourselfs to say my insurance had changed over to you’s had to check my app to make sure I was insured where as my previous policy have sent at least 4 emails about my policy ending and when it was ending
Very competitive price for 5 star insurance
Great site and very easy to navigate, plenty of options and add ons to suit your requirements and a very competitive price for 5 star car insurance
Finding trying to access policy on line…
Finding trying to access policy on line difficult.
Can you send me copy in post please?
Very helpful on the phone
Very helpful on the phone, everything sorted quickly & easily for my new car insurance. Excellent price through Money Saving Expert.
Very easy and quick
The lady-adviser was very patient
The lady-adviser was very patient, kind and helpful. She spoke clearly and slowly.
I didn't much appreciate having to wait for more then 30 minutes being forced to listen to this awful "music".
Decent price for good cover
Excellent guy on the end of the phone
Excellent guy on the end of the phone, very helpful
Easy
Well laid out website with clear and concise information making it easy to navigate and purchase
Very easy to buy on line
Very easy to buy on line. Very clear on what and what is not insured. It suits our needs and i have managed to save money in the process as well.
Could not register,wouldn’t accept my…
Could not register,wouldn’t accept my password!
Straightforward information
Straightforward information. Easy to use and follow site.
Very Competitive
The AA was very competitive. I hope that on Renewal their pricing reflects my loyalty and clean driving record
Smooth easy online process
Smooth easy online process. Policy has everything I need and at a good price.
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