TechTwice.com Reviews 

113
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

I had white iPhone 5C in excellent condition. They promised one amount and then came down to a lesser amount, saying my phone had a pinkish cast on the screen (meaning LCD problems)...they emailed me... See more

Company replied

Rated 4 out of 5 stars

Trade in was easy, straight forward and quick. Buying was a great experience, gave me lots of options. The only complaint I have was the glass screen protector I purchased, was put on crooked. I didn'... See more

Rated 4 out of 5 stars

Happy with price, condition, and functionality of my Moto X 2nd Gen -- TechTwice filled and shipped my order promptly, without issue.

Rated 1 out of 5 stars

Did not ship, had to dispute with cc to get money back. Very bad experience.

Company replied

Company details

  1. Cell Phone Store
  2. Electrical Repair Shop
  3. Electronics Store

Information provided by various external sources

TechTwice.com is an online used electronic device buying service owned and operated by McKenzieBooks.com. Located in Hillsboro, Oregon, we are a family-owned business. TechTwice.com is committed to providing a simple, secure, and convenient way for anyone to sell their used cell phones and iPads online. By using TechTwice you'll receive instant price quotes, fast payment, free shipping and exceptional customer service. We have a live Customer Care Team here to assist our customers with any questions that they may have and to make sure that their experience with TechTwice is nothing less than amazing.


Contact info

2.9

Average

TrustScore 3 out of 5

113 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(113)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Trust me I know I've lost 3 times …

Trust me I know I've lost 3 times because of these big giants Deanna have the right tools is there anything else I can get for you I'm really not sure but I'm tell you I'll be really grateful.... I didn't know any understand though media part

July 30, 2017
Unprompted review
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Rated 5 out of 5 stars

Easy & No tricks

I checked lots of sites to sell my phone & they offered the best price. I prepared myself for the email or call that they didn't agree with my assessment but it never came. Easy to work with, great service, great explanations of what they expected. I could not ask for more.

November 8, 2016
Unprompted review
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Rated 5 out of 5 stars

Satisfied customer

Bought a like new Nexus 6p. The product came quickly and without issue. I was a little nervous as I had never bought a used phone online, but everything worked great.

September 25, 2016
Unprompted review
Rated 5 out of 5 stars

In an ideal world . . .

All transactions should be this easy! Quick, straitforward, honest. Even though I live on the other side of the country, felt so much easier than wrangling with some nerd at the best box! Thank you!

September 8, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

They were fast processing and getting me my check. Would definitely use them again!

September 6, 2016
Unprompted review
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Rated 5 out of 5 stars

Great customer service

Fast, friendly customer service. Repaired the screen on my iPhone 6 in under 24 hours. Reasonably priced repair services.

August 31, 2016
Unprompted review
Rated 5 out of 5 stars

Speedy service, paid right away

Their customer service emailed right away with full instruction. I was paid my estimate in the next few days after shipping. Super easy and fast. Will definitely use this service again.

August 24, 2016
Unprompted review
Rated 5 out of 5 stars

Completely Satisfied

My experience with TechTwice was easy, fast and effienent. I was unexpectedly paid for my device in less time than I thought possible and received excellent customer service with updates while my transaction was being handled. Happy customer!

August 9, 2016
Unprompted review
Rated 4 out of 5 stars

Good overall

Trade in was easy, straight forward and quick. Buying was a great experience, gave me lots of options. The only complaint I have was the glass screen protector I purchased, was put on crooked. I didn't notice it until a couple of days later.

July 13, 2016
Unprompted review
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Rated 5 out of 5 stars

Fast and Easy

The experience I had with TechTwice was a good one. I found them to be very easy to deal with and felt they were an excellent choice for selling an IPad. They also rate highly because of their excellent customer service.

June 21, 2016
Unprompted review
Rated 5 out of 5 stars

Easy to do business with

Their building is nice and clean, employees are friendly and efficient, and their prices competitive. Definitely do business with TechTwice again.

June 12, 2016
Unprompted review

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