Sporty's Pilot Shop Reviews 

4,160
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, helpful educational resources, and extremely smooth online shopping process across various platforms. People also deeply appreciate the reliable delivery, fast shipping times, and consistently professional service provided by the dedicated team. However, some reviewers were not happy with unexpected shipping delays and noticeably slower delivery methods than originally anticipated. A few other people also felt that certain product details, catalog listings, and online website ordering pages lacked clarity. Consumers occasionally mentioned that specific items faced backorders or significantly longer lead times than expected during the purchase.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and durability... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast shipping times and... See more

Service

Customers had overwhelmingly positive experiences with service, describing it as professional, dependable,... See more

Order

People report positive experiences with order, highlighting great prices and a hassle-free selection process.... See more

User experience

Consumers find user experience to be positive, describing it as well thought out and intuitive. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased the Carhartt Beanie Sock Hat from Sporty’s and couldn’t be happier. The embroidery looks fantastic—clean, sharp, and high-quality. The hat itself feels well-made, just what you’d... See more

Rated 5 out of 5 stars

I’ve always. Stayed away from rechargeable flashlights but this one peaked my interest with its many features. The side light was also a game changer. I am still leary about having a lithium ion batte... See more

Rated 5 out of 5 stars

Received my 1/4 zip today. Arrived on time, which is much appreciated. Tried it on and was instantly impressed with how comfortable it was. Classic high quality from Carrhart. I am also impressed with... See more

Rated 5 out of 5 stars

I love The Sporty’s Pilot shop. I purchase everything online with Sporty’s.com. I personally being at the store but shopping online experience is wonderful. They keep all the products they’re accurate... See more


Company details

  1. #2 of 2 best companies in Aircraft Supply Store
  2. #2 of 2 best companies in Airport
  3. #1 of 1 best companies in Aviation Training Institute
  4. #13 of 36 best companies in Bags and Luggage Store
  5. #51 of 122 best companies in Electronics Store

Written by the company

When Sporty’s was founded over 60 years ago, it was with a "commitment to the customer," a commitment to sell only high-quality products and back it up with unbeatable service. If you're a pilot or hope to become one, we are the one-stop-shop for the best training, flight bags, headsets, books, and airplane supplies.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

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Hasn’t replied to negative reviews

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4.5

All reviews

(4,160)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

I just spoke to a support rep a day ago…

I just spoke to a support rep a day ago about a damaged product. A part of a product that could be replaced. They insisted on replacing the entire shipment. I even tried to confirm twice.
Ive left multiple reviews, but Ill do it again.
I AM CONVINCED THAT THE SPORTYS TEAM FENDS OFF DARK SPIRITS IN THEIR FREE TIME TO KEEP EARTH SAFE!!!!

P.S. Ive already recieved the replacement from them!

July 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service

I was a slacker and did my CFI EFIRC the last possible second. I called customer service to see if I could make sure they signed my IACRA on the 30th before it lapse and within 5 min it was signed.

April 30, 2026
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Rated 5 out of 5 stars

I love the yearly Christmas ornaments

I love the yearly Christmas ornaments. They are the highlight of my year. They are high quality and always ships on time. I have never had an issue with Sporty's and return to them for all my aviation needs.

October 26, 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent, personal customer service. If you need assistance, you can actually talk to a real person, and their English language skills do not require Google Translate.

October 24, 2025
Rated 5 out of 5 stars

A Veteran’s Appeal to Restore a Cherished Flight Training Program

EDIT (updated 3/7/26):

Hi Connor | Sporty’s Pilot Shop Support,

I just wanted to extend my sincere thanks for your outstanding assistance regarding my So You Want to Fly Gliders video edition. Everything is now working perfectly, and I’m completely satisfied with the results.

Your prompt and thoughtful help reflected the professionalism and care that make Sporty’s Pilot Shop such a respected name in aviation education. As a long-time customer and proud veteran, I truly appreciate the dedication you showed in resolving my concern so quickly and completely.

As you can see, I’ve already updated my previous review to a well-deserved 5‑star rating to express my gratitude and confidence in Sporty’s continued commitment to its customers.

Please share my thanks with the rest of your team as well.

Warm regards,
Joseph Todaro

-=-=-=-
“A Veteran’s Appeal to Restore a Cherished Flight Training Program”

About ten years ago, I purchased the “So You Want to Fly Gliders” video edition—including its companion manual—from Sporty’s Pilot Shop for $54.05. It was an outstanding resource that rekindled my lifelong passion for aviation and served as an invaluable learning tool. I have treasured it ever since.

To my disappointment, I recently discovered that the app is no longer available and that access to my original video edition has been deactivated. What was once a dynamic, inspiring program has now been reduced to the printed manual alone—the video feature that brought the material to life is no longer accessible.

As a 78‑year‑old and a proud veteran, I find this especially disheartening. Losing access to a resource I lawfully purchased and deeply valued feels both discouraging and unfair. Were it possible to repurchase or reactivate the program, I would gladly do so. I sincerely hope Sporty’s might consider restoring or reissuing this remarkable instructional series, allowing loyal customers like myself to continue learning and enjoying the spirit of flight that first inspired us.

P.S. Pictures can be found on Google Reviews.

Sincerely,
Joseph Todaro
Tue Mar 3, 2026

March 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Untrustable company

After other purchases in the past,
I purchased a Garmin device from Sporty’s and completed the entire process—payment approved, order confirmed, and my credit card fully charged. Then, without any legitimate explanation, Sporty’s abruptly cancelled my order. Their actions make it clear that the refusal was based solely on the fact that I am a Jewish pilot living in Israel.

This conduct is outrageous, discriminatory, and completely unacceptable for any reputable business.

Customers deserve to know how Sporty’s Pilot Shop chooses to treat people on a basis of race and nationality.

November 20, 2025
Unprompted review
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Rated 1 out of 5 stars

warning for international customers:

warning for international customers:

"extra processing fee for international"

billing normal international freight charges (very high in US)
but will send by slow and cheap bulk shipping

for me this is fraudulent behavior

November 17, 2025
Unprompted review

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