SeQura Reviews 

8,556
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely love this company. Everything is so seamless. They always reply quickly to emails and have always been very helpful. I closed one of my loans early and they recalculated the settlement f... See more

Rated 5 out of 5 stars

SeQura is a safe and great way to buy something and pay in deposits. I have done it a few times now, especially with a large amount and paid the item off slowly. Sequra is not only trustworthy but fri... See more

Rated 5 out of 5 stars

Excellent service. Would not be able to purchase without SeQura. Used several times previously. Very quick and very simple.

Company details

  1. Financial Institution

Written by the company

Disfruta hoy de lo que necesitas y págalo después. Equípate para tu próxima maratón, cambia de look, mejora tu inglés o redecora tu casa con la solución de pagos aplazados más innovadora del mercado. Elígenos como método de pago en más de 4.000 tiendas. Consigue lo que quieres ahora, y págalo con total flexibilidad. En 3 pagos sin coste, hasta en 18 plazos, o págalo después de recibirlo. Tú decides.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(8,556)

2,570 reviews in the last 12 months

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Rated 5 out of 5 stars

it was very easy to do and a good…

it was very easy to do and a good choice of payments

July 16, 2026
Unprompted review
SeQura logo

Reply from SeQura

Hi Stefanie, thank you for your feedback! We're glad it was easy and you liked the payment options. We appreciate you taking the time to share this — it helps us keep improving. Hope to serve you again soon.
El equipo de seQura

Rated 5 out of 5 stars

Always perfect

June 30, 2026
Unprompted review
SeQura logo

Reply from SeQura

Thank you very much for your kind review — we’re thrilled to hear everything was perfect. We truly appreciate you taking the time to share your experience. If you ever need anything, we’re here to help.
El equipo de seQura

Rated 5 out of 5 stars

Son muy flexible y comunicante

June 24, 2026
Unprompted review
SeQura logo

Reply from SeQura

¡Muchas gracias, Nicolae! Nos alegra saber que has encontrado nuestro servicio flexible y comunicativo. Apreciamos que te hayas tomado el tiempo para compartir tu opinión; nos motiva a seguir mejorando. Un saludo, El equipo de seQura

Rated 1 out of 5 stars

Not doing what you promised!!!!!!!!!

I have been waiting for over a month now for a refund after being let down by Allzone! I have followed the instructions give by both Allzone and Sequra, they have all the relevant documents to say that Allzone has cancelled the order and that a refund is authorised but even after a telefone conversation to Sequra they still will not refund the monies already paid! You have the documents, I’ve done what you instructed me to do via the telephone call! Now where’s the refund! UPDATE!!!!!!
11/10/2025 STILL WAITING FOR BOTH PARTIES TO SORT THEMSELVES OUT. NO MONEY, NO SATISFACTION, NO IPHONE, KEEP TRYING TO TAKE MONEY FROM MY ACCOUNT BIENG TOLD IF I DONT PAY THEY WILL TAKE IT FURTHER 😂😂😂 BRING IT ON!!!!!!

August 21, 2025
Unprompted review
SeQura logo

Reply from SeQura

Hola Nicholas,

Lamentamos los inconvenientes que has tenido con tu compra.

Hemos revisado tu expediente y vemos que ya has contactado con nuestro departamento de atención al cliente para comunicarnos la incidencia.

Si te has comunicado con la tienda, necesitamos que contactes con nosotros aportándonos los detalles de la incidencia para que podamos iniciar la mediación.

Puedes comunicarte con nosotros llamándonos al teléfono 931 760 008 (L-V de 9h-14h y de 15h a 18h) o enviarnos un email a clientes@sequra.es

Un saludo,

Rated 5 out of 5 stars

SeQura is a safe and great way to buy…

SeQura is a safe and great way to buy something and pay in deposits. I have done it a few times now, especially with a large amount and paid the item off slowly. Sequra is not only trustworthy but friendly and they do help you with any questions and problems you have. I very much recommend them.

July 20, 2025
Unprompted review
Rated 1 out of 5 stars

Give the customer information

Not giving full information as to required payment t and balance of account

THEY HAVE NOW REFUNDED THE AMOUNT

April 27, 2025
Unprompted review
SeQura logo

Reply from SeQura

Hola, Chris

Lamentamos la confusión que te hayan podido generar nuestras comunicaciones. Tomamos nota de tus comentarios para seguir mejorando.

Si tienes cualquier duda puedes llamarnos al teléfono 931 760 008 (L-V de 9h-14h y de 15h a 18h) o enviarnos un email a clientes@sequra.es

Un saludo

Rated 1 out of 5 stars

After i place an order with allzone…

After i place an order with allzone that was in stock is have choose for sequra as payment method. Unfortunately allzone have not do further steps after i ask cancelation order because they not accept delivery date. Many times i contact allzone and sequra after the cancelation but they not give any reaction and let me pay for canceled order.

February 11, 2025
Unprompted review
SeQura logo

Reply from SeQura

Hola, Ronny

Lamentamos los inconvenientes que has tenido con tu compra.

Recuerda que desde seQura te ayudamos con el pago de tus compras pero todo lo referente al proceso de envío o cancelación corresponde al comercio.

Hemos revisado tu caso y desde que nos has comunicado el incidente, el departamento de atención al cliente está haciendo un acompañamiento de tu incidencia.

Estamos en contacto con el comercio para que actualicen el pedido.

Si tienes cualquier duda puedes comunicarte con nosotros llamándonos al teléfono 931 760 008 (L-V de 9h-14h y de 15h a 18h) o enviarnos un email a clientes@sequra.es


Un saludo

Rated 5 out of 5 stars

I think because its my first time to…

I think because its my first time to buy the Item in your site,I think your service is good and its very convenient for me becuase like I don't have a enough money to buy,as my guarantor for me your policy is good idea

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love this company

Absolutely love this company. Everything is so seamless. They always reply quickly to emails and have always been very helpful. I closed one of my loans early and they recalculated the settlement figure and closed off immediately. I would always have this company as my first choice for lending.

September 25, 2024
Unprompted review

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