SureCam Reviews 

They Scammed my bank account. Surecam is a scam. Do your self a favor and stay away.

I'm extremely happy with the service and excellent communication from Surecam. A special mention to Kirsty MacGowan for her excellent customer service, great communication and helpful manner.

Thanks

Mark Hallam

Does not have app. Website is consistently down. Tracking is subpar. Three stars is actually very generous.

After experiencing major issues with a previous camera provider, we took our time finding the right long-term solution for the business.

Josh and the entire SureCam team have been fantastic from start to finish - responsive, knowledgeable, and genuinely supportive throughout the onboarding process.

The product itself has been excellent and has already played a big part in helping us drive down our loss ratio and improve visibility across the fleet.

Really looking forward to continuing to build the relationship moving forward.

The service provided has been consistently reliable and professional, and we truly appreciate the support we receive. In particular, we would like to highlight Bryony Jones, who is always very helpful and kind in assisting with all the enquiries we have. Her responsiveness and willingness to go the extra mile make a real difference to our experience.

Thank you for the excellent support and continued commitment to your customers!!

BRIGHTWALL LTD

Our experience working with SureCam over the past year to equip our Highways Inspector fleet with dash cams has been exceptional. The team we've worked with have been really supportive during the rollout and implementation, maintaining good contact and adopting a really proactive, pragmatic and customer focused approach. Bryony Jones has been brilliant as our main contact, coordinating things for us and helping us work through any issues we encountered along the way.
The solution we've bought is well-liked by the inspectors and helps them work more safely and efficiently. No complaints whatsoever.

Company went above and beyond in resolving my query, excellent service !

Our experience with SureCam has been outstanding from the start. The onboarding process was seamless, thanks to the thoroughness of both our sales and service representatives, who addressed every question with impressive speed. Though we’ve only been live for a few weeks, we are already seeing significant ROI and the clear benefits of integrated fleet video technology.

I have been working with Jordan Teimar since November 2024 and he is great! Good fit for our company and was a better fit for us than other competitors.

Surecam is a great company very easy to work with. I love that i can call or text Isabella and she is always available to help with whatever problems I am having or if she is not able to help me she sends me to someone that can help.

Great company to work with, Bryony is always very supportive.

I have worked with Hannah, Ben, Kaitlyn and the rest of the SureCam team for the last 2 years and have no complaints. The team have always been responsive, helpful and friendly. Highly recommend.

We recently set up an account with SureCam, and Destiny Rufo was extremely helpful throughout the process. She answered all of my questions and even continued to check in with us after the installation to make sure everything was going smoothly. Great customer service!

I've been working with Ben and Kirsty at Surecam since I joined GBRailfreight as Road Fleet Manager almost three years ago and cannot fault Ben, Kirsty or any of the other team members at Surecam for both the level of service delivered and the immediacy of response to even our smallest request. All of our fleet is fitted with their equipment and whether it be assistance with retrieving camera footage or advice on how best to resolve any issues we face these guys always go above and beyond.

We evaluated SureCam alongside Verizon Connect while looking for a camera and fleet safety platform, and SureCam stood out as the more complete solution at a better price point.

From the beginning, the entire team seemed to be aligned. The experience from the sales process through onboarding was smooth, organized, and easy to follow. Our sales representative, Jordan, was especially helpful and responsive throughout the process.

Since implementing SureCam, we’ve already noticed improvements in our drivers’ behavior behind the wheel. It has been a great tool for helping protect our business while also helping mitigate safety and operational costs.

Overall, it’s been a very positive experience and a valuable addition to our operations.

Jordan was amazing to work with to get secondary cameras for our fleet. He was very thorough and always quick to respond to any questions I had.

I have used SureCam for around 5 years. Great company with great service. I would refer them to anyone.

Great product, we use with our team. Also our account manager is super helpful Darren Proud very responsive, knowledgeable and helpful.

Great experience.

We have 120 vehicles running Surecam dual facing cameras for over a year now. Just for starters we’ve had zero hardware or software issues which is amazing!
We had a difficult choice to make in going with camera technology because we did experience some push back from drivers. However the end result was an 80% reduction in incidents the first year and the loss of drivers was minimal at 2%. The payback was immediate and going into the second year we have experienced yet an additional 50% reduction over the first year!
The video quality is amazing even at night. We have actually used video downloaded in defense for accidental and injury claims. This data is invaluable for a company and video tells a much greater story than telematics data.
The customer support is always on point and we have never gone over 24 hours without an explanation and resolution.
Top marks on support!!
We serve a rough industry with large trucks and small and Surecam is highly recommended for any operation!

Terrible camera and the ai system they use it garbage it captures and alerts wrong things 24/7