Successories always makes it happen for us! Every November, we ask Successories to rush us awards for October Teammate of the Month, Teammate of the Year, and Team Leader of the Year. The response t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every item I have purchased has been of great quality, beautiful lettering, engraving, and some have been so gosh darn cute (stress balls)! I buy once or twice a year for my team & they love everythin... See more
Jake made ordering an award at the last minute a breeze! It was a stressful situation with a short delivery. He explained my options and gave me all the scenarios for expediting. Very knowledgeable... See more
I have to give full credit to the sales representative, Elle. She was professional, friendly, and responsive to my company's needs. The transaction went smoothly and flawlessly. The artwork ordered fo... See more
Company details
- #19 of 33 best companies in Corporate Gift Supplier
- #165 of 252 best companies in Business to Business Service
- #55 of 123 best companies in Gift Shop
- #31 of 38 best companies in Promotional Item Store
- #21 of 30 best companies in Promotional Products Supplier
- #13 of 14 best companies in Trophy Shop
About Successories
Written by the company
Successories.com is the premier online destination for high-quality corporate gifts and employee recognition awards. With a wide selection of products designed to celebrate and motivate, Successories.com stands out as a trusted source for businesses looking to honor their team's achievements and milestones. From exquisite crystal awards that sparkle with acknowledgment to personalized work anniversary gifts that commemorate years of dedication, each item in their collection is crafted with care and precision. Successories.com understands the importance of recognizing hard work and loyalty, offering a variety of gifts for employees that can enhance any corporate culture. Whether you're looking for a meaningful employee appreciation gifts or searching for unique items that reflect your company's values, Successories.com has everything you need to make a lasting impression. Their commitment to quality and customer satisfaction makes them a go-to for anyone looking to invest in meaningful, impactful corporate gifts and awards.
Over 35 Years of Quality Service
Written by the company
- 1000s of Satisfied Customers including 95% of Fortune 500 companies
- As a business-to-business e-commerce retailer, Successories provides exclusive, high-quality motivational and recognition products. For over 35 years, our products and services have proven to increase productivity, retention, and engagement. With a growing library of exclusive designs and products, Successories continues to motivate generation after generation.
100% Satisfaction Guarantee
30 Days and We will Make it Right
We guarantee that the products you receive are as advertised and manufactured at the highest quality.
If you are not 100% satisfied with your Successories purchase within 30 days of receipt, we will exchange your item or refund your money. We'll do whatever it takes to make it right! See site for details.
Contact info
6421 Congress Ave, Ste 206, 33487, Boca Raton, United States
- 1-800-535-2773
- contactus@successories.com
- successories.com
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Quick proof - easy to order - fast delivery! Cannot wait to present this award to our winner!
September 2, 2026
glass art awards from…
I’ve purchased glass art awards from Successories for the past four years, and I’m always very happy with my experience. The ordering process is simple and easy, the awards are beautiful, and the quality is consistently excellent.
The glass art award I received is elegant, well made, and looks even better in person. It makes a meaningful and professional recognition gift without being overpriced, the pricing is very reasonable for such a high-quality piece.
My order was also delivered promptly and arrived in great condition. I highly recommend Successories to anyone looking for beautiful, memorable awards or gifts.
September 1, 2026
The award looks great and arrived in…
The award looks great and arrived in plenty of time. Thanks!!
August 31, 2026
Experience was great
Experience was great! I have worked with you all a few times over the years on award items and you have always accommodated my requests, and the delivered products are of the highest quality.
August 31, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor production.
Poor production.
The journals I ordered arrived on time. Unfortunately, the imprint on the cover was crooked and way off-center on every journal. When I reached out for assistance, I was told that the journals were printed correctly and that Successories "cannot guarantee the exact placement of the approved artwork," and was basically told to have a nice day. I won't be ordering from this company again.
August 25, 2026
Reply from Successories
Thank you for your feedback. We’re sorry to hear you were disappointed with the journals.
After reviewing the photos, we agree the imprint was positioned differently than you expected. The artwork was centered within the printable area to the left of the elastic band, rather than across the full width of the journal. While the imprint itself is clean and well executed, we understand why you expected it to be centered on the cover as a whole.
These journals are individually imprinted by hand, so slight placement variation is inherent to the production process. That said, we appreciate your feedback and recognize that our communication could have better explained how artwork is positioned on this product.
We regret that we were unable to offer the resolution you were hoping for and appreciate you bringing your concerns to our attention.
Everything was excellent.
August 25, 2026
Great company
Your prices are fair, product ships quickly and we were incredibly happy with it when we received it. Customer service does great with letting you know every step of the process. Would absolutely recommend your company!
August 24, 2026
Item wasn't engraved
The ordering process was a little confusing, but past that, I received the item I ordered completely blank, without any personalized engraving. This caused us to miss having the item for our special event. I had also paid for expedited shipping. The customer service representive was helpful and very nice, but it didn't solve the problem of the missed event. We even had to go through the hassle of sending the incorrect item back to Successories.
August 21, 2026
Reply from Successories
Thank you, Tonya, for your feedback. We're sorry to hear your experience didn't meet your expectations, especially with such an important event.
After reviewing your order, it appears the vase was ordered without personalization. As a result, the blank vase was shipped exactly as ordered. Once we learned of the issue, our customer service team immediately began arranging a replacement with the requested engraving.
Because the original vase was not defective, we did ask that it be returned as part of the exchange process. We understand this added inconvenience, and we're sorry the timing meant the replacement couldn't arrive in time for your event. We appreciate your kind words about our customer service representative and regret that we couldn't change the outcome for your special occasion.
what didn't go wrong
what didn't go wrong? lack of communication or care on the customer service side. cheap back packs, sent the wrong watches, a fight to get the right ones. like for my first order from you guys.. you DID NOT get a returning customer from me.
August 21, 2026
Reply from Successories
Thank you, Eva, for your feedback. We're truly sorry that your second experience with us failed to turn you into a forever client, as we hoped.
We understand your disappointment with the original backpack order, as it didn't meet your expectations. We issued a credit so you could try us again in the future.
Regarding the watches, the manufacturer shipped the incorrect style. As soon as the issue was identified, we worked to get the correct watches to you. The only requirement was that the incorrect watches be returned so the manufacturer could complete the exchange. We understand that this added inconvenience and frustration, and we sincerely apologize.
While we're disappointed we weren't able to earn your long-term business, we appreciate the opportunity and wish you all the best.
New and now a lifelong customer!!
I reached out to have a company project done and April was the one that took the call. She has been a joy to work with and worked quickly and efficiently! Received our first delivery today and the product is absolutely amazing! The quality is top notch! Can't wait to continue working with April every month!
August 20, 2026
Unprompted review
The item price and quality
August 18, 2026
Disappointing Customer Service…
Disappointing Customer Service Experience
I’m extremely disappointed with how my order was handled.
We originally ordered books, water bottles, and wristbands back in January. Since then, our company has grown, so I reached out to order additional books. Our goal was simple: we wanted all of our employees to have the same book.
When I went online, I could only find the “Updated & Expanded” version. I spent a considerable amount of time chatting with customer service, only to eventually realize I was communicating with a chatbot that could not provide me with a clear answer. I then emailed both customer service and our account representative to make sure I was ordering the correct version.
I was assured that the kit I was ordering contained the original book. The picture on the website even showed the original book. Based on that information, I placed the order.
Unfortunately, we received the “Updated & Expanded” version.
I honestly feel as though I was told what I wanted to hear simply to get the order. If that was not the case, then there was still a significant failure to go the extra degree to make sure I received what I specifically asked about and was assured I would receive.
What is even more disappointing is the response I received. Rather than an apology or an attempt to make the situation right, I was simply thanked for my understanding. This is not going the extra degree.
We now have 15 employees with the original book and 10 employees with the updated version, which is certainly not ideal and was not what we wanted.
Your entire brand is built around the concept of 212 – The Extra Degree and going above and beyond. Unfortunately, my experience with your customer service did the exact opposite. I expected more from a company whose message is centered around exceeding expectations.
I would appreciate it if someone would take a closer look at this situation and let me know how you intend to make it right. If you can not make this right, send me a label so I can return the books.
August 18, 2026
Unprompted review
Reply from Successories
Thank you, Susie, for your thoughtful feedback. We sincerely regret that this experience left you disappointed, especially after being a long-time supporter of the 212° program.
We would like to clarify one important point for future customers: every phone call, email, and chat at Successories is handled by a real member of our customer service team. We do not use AI or chatbot agents, and we're sorry if your experience gave that impression.
Regarding the books, the publisher recently released an updated and expanded edition. During the transition, our team was confirming inventory and availability while our website was being updated to reflect the new cover and edition. Unfortunately, the original edition is now out of print and is no longer available for purchase. While the cover and some content have been refreshed to make the material more relevant for today's workforce, it is still the same powerful 212° message at its core.
We understand your desire for every employee to have matching editions, and we're sorry we couldn't meet that expectation. Of course, if you would prefer not to keep the updated books, we'll gladly accept their return.
We appreciate your many years as a customer and regret that this transition did not meet the standard you have come to expect from us.
Great experience
Great experience! I usually only need one of these lapel pins at a time, so the shipping is what gets you. Regardless, I will still buy. Much better turn around time than in the past.
August 13, 2026
Collaborated with me and provided me…
Collaborated with me and provided me with a great product delivered on time!
THANKS
August 17, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.