edco.com Reviews 

8,412
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 720 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and patience, making every interaction pleasant. The products consistently receive high acclaim for their outstanding quality and beautiful appearance, often exceeding expectations. The ordering process is frequently described as easy, fast, and seamless, with many appreciating the smooth experience from start to finish. Customers also highlight the company's efficiency in meeting tight deadlines and ensuring timely delivery of their orders. Reviewers consistently express satisfaction with the overall service, noting the attention to detail and reliable communication throughout.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and professional, with many reviewers praising specific... See more

Product

People report positive experiences with product, often highlighting the excellent quality and beautiful... See more

Service

Users describe positive interactions with service, highlighting excellent customer support, quick delivery,... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease and speed of the ordering... See more

Quality

Customers had positive experiences with quality, consistently praising the exceptional craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The order process was smooth from beginning to end. Neisha Morsello guided me through the entire process and helped make the design of the award look perfect. The wanted delivery date was 7/15 and it... See more

Rated 5 out of 5 stars

Our organization needed to order awards for our Board of Directors and had an extremely tight timeline to have them completed. The order had to be delayed a couple of days, and I was very stressed the... See more

Rated 5 out of 5 stars

Gloria, my sales associate from prior orders reached out in a timely matter asking if I would like to reorder and sent what I ordered last time to make it easier on me. It was most helpful as I always... See more

Rated 5 out of 5 stars

Stella was wonderful to work with on our trophy order - she was able to answer questions, and update our proof quickly for me. Once we approved, production shipping was FAST and the trophies look amaz... See more



Company details

  1. #1 of 32 best companies in Corporate Gift Supplier
  2. #2 of 38 best companies in Promotional Item Store
  3. #1 of 14 best companies in Trophy Shop

About edco.com

Written by the company

EDCO Awards is a leading awards company supplying custom awards, trophies, and plaques on the internet. We offer the most comprehensive collection of theme-inspired awards produced from quality materials. EDCO has been supplying branded crystal trophies for employee recognition for over 50 years! We have a highly experienced team that manufactures products of the highest quality utilizing materials such as glass, acrylic, wood & stone.

Edco.com - Supplying Recognition to the Entire USA!

Written by the company

We're committed to 100% Customer Satisfaction
EDCO Awards & Specialties is a family owned awards manufacturer & branded merchandise company built on the idea that a satisfied customer is and always will be our number one priority. That ideal is not only reflected in our mission statement but in everything we do. From our first class customer service and precision craftsmanship to our professional and knowledgeable client advisers, we strive to exceed our customers’ expectations today and every day in the future.

Our Promise

100% Satisfaction Guaranteed!

We are pleased that you decided to make your purchase at EDCO, however it doesn't stop here. We're also very concerned that you are happy with every aspect of your experience. If there is anything we can improve upon, from quality and price to our professionalism, we want to know about it. Problems are rare, but when they do occur we will do all we can to have a 100% satisfied customer.

Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

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5.0

All reviews

(8,412)

717 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My award was delivered broken on a…

My award was delivered broken on a Friday afternoon, I needed this award on Saturday. I called Kim and she had one recreated and sent next day air. It arrived in time and looked beautiful. She made me a very happy customer and I will definitely be using you again.

July 16, 2026
Rated 5 out of 5 stars

What's There Not to Love?

I love the hassle-free experience of ordering, paying and receiving the awards within about a week.

I love the fact that I don't have to pay a separate charge for setup or a per-character fee. If it fits on the trophy without making a mess, you can get it.

I love Customer Service's ability and willingness to answer questions fully and quickly.

I love the high quality of the craftsmanship and uniqueness of the awards.

More importantly, I love the way the awards make the recipients feel. There's no way to describe it.

July 17, 2026
Rated 5 out of 5 stars

On time every time with quality work

It was wonderful working with Edco.They understand what I wanted, quickly sent the artistic sample and delivered the final trophy perfectly. They also handled an emergency situation requiring expedited delivery and I got the trophy in plenty of time.
And the price was more than reasonable.

I would DEFINITELY use them again

July 16, 2026
Rated 5 out of 5 stars

Stella

Stella, was on top of the order. Good Communication and follow up. Customer liked the product and you hit our target date. We like orders with no drama. You hit the mark.

July 6, 2026

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