Raad Jewelers Reviews 

327
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers overwhelmingly had a great experience with this company, highlighting smooth and professional interactions from start to finish. Customers frequently praise the dedicated staff for being exceptionally kind, patient, and genuinely willing to go out of their way to assist. Consumers note that the custom jewelry, engagement rings, and diamond designs turn out breathtakingly stunning and significantly surpass standard retail store quality. People also deeply appreciate the prompt communication, virtual meetings, frequent updates, and thorough guidance provided throughout the entire custom creation journey. Many buyers express absolute confidence in their purchases, noting that every detail is carefully managed to ensure complete satisfaction.

What people talk about most

Product

People report overwhelmingly positive experiences with the product quality and custom design process.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the jewelry and diamond... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, knowledge, and friendly... See more

Service

Reviewers highlight positive aspects of service, consistently praising the seamless custom design process and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional experiences from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A+++ experience from messaging on the chat, to providing the request information, and making me feel confident in purchasing the tennis bracelet. I received It in the mail a few hours ago and I couldn... See more

Rated 5 out of 5 stars

"Just wanted to shout out Raad Jewelers for an incredible experience. I was nervous about buying such important pieces for a destination proposal, but Peter made the process stress-free. The engageme... See more

Rated 5 out of 5 stars

Peter is an absolute DREAM to work with from start to finish! My ring is perfection and I can't wait to receive my 2nd ring and create 2 more stunning pieces with him from loose diamonds I purchased.... See more

Rated 5 out of 5 stars

Working with Peter and his team was amazing! We had several zoom meetings with Peter and was super patient while listening to everything that we said to help us craft the perfect ring. I’d also like... See more


Company details

  1. #7 of 58 best companies in Jeweler

Written by the company

Welcome to Raad Jewelers, the foremost online jewelry retailer specializing in custom hand-made diamond engagement rings. Our pride lies in delivering an unmatched and transparent shopping experience, where customers can easily schedule video or phone-call appointments with the owners of our site. Moreover, purchasing lab diamonds from Raad Jewelers offers an exclusive industry opportunity to trade them in for a larger and higher-quality stone, ensuring an exceptional journey with us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

327 reviews

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4.9

All reviews

(327)

130 reviews in the last 12 months

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Rated 5 out of 5 stars

My custom ring experience

I purchased loose exotic cut (Dutch marquise & step-cut kite) stones from Raad, and sent them back for a custom rIng. The renderings were close and we tweaked them until they were perfect. My ring is exactly what I wanted, a 4mm comfort-fit white gold band with beautiful sparkling diamonds. The communication was via email & half down payment to start, which was fair. I’ve been quite impressed with all the work I’ve had with Raad Jewelers. Very personalized & high quality. Oh, and the box?!! The presentation box is stunning too!

August 27, 2026
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Rated 5 out of 5 stars

I want to thank Peter

I want to thank Peter , he took the time and had the patience with me to make a final decision on the custom piece I had made !! And it couldn’t have turned out better! I have also bought other ring and necklaces that are stunning. 100/10 recommends. Prices are so reasonable to make your dreams come alive!

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely thrilled with my ring!!

I am absolutely thrilled with my custom ring from Raad Jewelers!! It is so beautiful and I especially want to thank Adam for a seamless experience from start to finish. His customer service was impeccable. He kept me apprised every step of the way which I truly appreciate.

August 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Yesterday my ring was delivered

Yesterday my ring was delivered. I was even more gorgeous in person. From start to finish the experience was amazing. They designed the ring of my dreams. I cannot say enough good things!

August 18, 2026
Rated 5 out of 5 stars

I love working with Raad Jewelers

I love working with Raad Jewelers. I have bought stones from them that are stunning and most recently I had a ring made. The ring came and it was even better than I could have imagined! Great quality and communication while picking out the setting. I will be back for more beautiful pieces!! Thank you!

August 11, 2026
Rated 1 out of 5 stars

Owner is a 🐍

Owner is a 🐍 very arrogant loves to do double standards just because he’s “in charge”. Never make a mistake with him, especially if you’re an employee he will degrade you and turn on you to prove he’s lil man, but he can make mistakes on a daily basis. Can’t even trust this man to send you the correct employee paystub. 😩 0/10 you’re better off getting jewelry anywhere else maybe a bigger corporation so you know it’s fully insured for life, if this personal own business closes at any time all of that peace of mind is gone. 🙏🏼

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Working with Peter and his team was an outstanding experience; they truly brought my vision to life, and the finished rings surpassed all my expectations. I will definitely have more pieces made.

August 13, 2026
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Rated 5 out of 5 stars

Amaizing experience

My ring is absolutely breathtaking—the fiery center, incredible sparkle, and unique beauty make it feel truly one of a kind. Raad Jewelers created something so special, and I couldn’t be happier with the entire experience.

August 13, 2026
Rated 5 out of 5 stars

I’m so happy I chose Raad Jewelers to…

I’m so happy I chose Raad Jewelers to create my custom earrings and ring! From start to finish, the experience was wonderful. They were professional, attentive, and truly cared about making sure everything turned out exactly the way I envisioned. I absolutely love how my pieces came out and couldn’t be happier with the quality and craftsmanship. I highly recommend Raad Jewelers to anyone looking for beautiful, custom jewelry and a great experience!

July 29, 2026
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Rated 5 out of 5 stars

Perfect!

I couldn’t be happier with the ring! It was beautifully made, exactly what I was hoping for, and the attention to detail is amazing. It just arrived and looks even better in person. The whole process was smooth, and I really appreciate the care that went into creating such a special piece.Highly recommend! Thank you so much!

August 8, 2026
Rated 5 out of 5 stars

RAAD JEWELERS

RAAD JEWELERS
Jodie Hebert
Raad Jewelers, thank you for my beautiful custom made pendant necklace! The process of ordering was seamless and arrived beautifully packaged!

August 7, 2026
Rated 5 out of 5 stars

STUNNING

My custom ring design was stunning! I bought a loose stone and created my own design. Raad went above and beyond in creating a beautiful one of a kind ring. I have a few more stones I am going to give to them for more designs. Very happy!

August 4, 2026
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Rated 5 out of 5 stars

The Perfect Ring

I wanted the perfect custom ring for my proposal and Raad delivered. Their customer service was amazing. They answered my millions of questions and helped me create the perfect ring. If you’re looking for a lab grown diamond ring and want some of the friendliest people working on it. Raad is the place to go.

August 4, 2026
Rated 5 out of 5 stars

Couldn't Be Happier with My Custom Ring!

Peter did an incredible job with my custom oval diamond ring! From securing the stone at an unbeatable auction price to bringing my exact vision to life from just a photo, the process was seamless. He stayed in constant communication and had the completed ring on my finger in less than three weeks

Although the band is on the thinner side and the accent diamonds are a bit smaller than I anticipated, the final result is absolutely breathtaking. I adore this piece. Thank you, Peter, for making my dream ring!

July 30, 2026
Rated 5 out of 5 stars

30 year Anniversary

Great ex working with RAAD Jewelry in making this gift memorable. Renderings were very accurate, product quality and value was excellent. Final product looks great .

July 20, 2026

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