Gema&Co Reviews 

382
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company and enthusiastically recommend their custom jewelry services to others. Customers frequently praise the exceptional customer service, noting that staff members are incredibly responsive, patient, and genuinely helpful during every single step. Consumers note that the custom jewelry pieces, such as stunning engagement rings and elegant wedding bands, feature remarkable craftsmanship and high-quality stones. Buyers also appreciate the secure packaging, fair pricing, and seamless communication maintained from the initial design consultation all the way to final delivery. People consistently mention receiving helpful digital mock-ups and prompt shipping updates, making the entire online shopping journey remarkably easy and deeply reassuring.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting stunning designs and high craftsmanship.... See more

Quality

Customers report deep satisfaction and appreciation regarding product quality. Consumers consistently praise... See more

Customer service

People report positive experiences with customer service, highlighting active engagement and professional... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and responsiveness... See more

Service

Consumers find the service to be exceptionally positive, highlighting timely communication and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a customized band with a low setting, and it turned out absolutely perfect. It’s the most beautiful oval solitaire, and the pavé stones along the sides add just the right amount of sparkle w... See more

Rated 5 out of 5 stars

Liz has done it again — these are the most gorgeous earrings! I asked for a three-prong setting and she accommodated without hesitation. The craftsmanship is stunning, the service is phenomenal, and... See more

Rated 5 out of 5 stars

I’ll keep this short and sweet. I’ve been dealing with Gema&Co And Liz Weaver for about 5 years now. They have custom made my wife’s engagement ring to the exact details I provided, later they polishe... See more

Rated 5 out of 5 stars

Liz was great. She was very patient with my lack of knowledge and took the time to explain every detail and gave me quotes on multiple different size options. They allowed me to send pictures of ring... See more


Company details

  1. #9 of 157 best companies in Jewelry Store
  2. #6 of 58 best companies in Jeweler
  3. #6 of 57 best companies in Jewelry Designer

Written by the company

Discover conflict-free, environmentally friendly, lab created Diamond and Moissanite fine jewelry. Free shipping, easy returns, lifetime warranty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

382 reviews

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4.8

All reviews

(382)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and communication

I’ll keep this short and sweet. I’ve been dealing with Gema&Co And Liz Weaver for about 5 years now. They have custom made my wife’s engagement ring to the exact details I provided, later they polished and cleaned the ring, and most recently they swapped out the original moissanite stone for a Lab Diamond for my 5th year anniversary. All of this throughout 5 years, and they have never missed a beat with timely communication, and excellent service. Even when life got busy for me, and I was the slacker in communication, Liz and team was always ready to respond and deliver. Excellent company. Quality stones, product, and packaging.

July 11, 2026
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Rated 5 out of 5 stars

Great experience!

Maybe unconventional, but I let my fiancée pick out her own ring. She was incredibly proud of her selection, and honestly, I was even more amazed when I saw it.

Thank you for making the shopping experience so easy and for offering such an absolutely amazing and affordable product. The ring exceeded my expectations, and I’m very proud of the investment. Most importantly, she loves it—and that makes it worth every penny!

August 1, 2026
Rated 5 out of 5 stars

Beautiful ring and fantastic customer service

I ordered a new ring for my anniversary and not only is it stunning and totally me, the customer service is top notch. I ended up needed to get it resized and they made the whole process so seamless! If you’re looking for a quality piece of jewelry from a reputable small business I go if not recommend Gema&Co

July 30, 2026
Rated 5 out of 5 stars

Quality work, great customer service and great prices

I've worked with them for my own ring as well as my son's engagement ring and both times the experience was outstanding. They have great customer service, provides suggestions if you're not sure and delivery times were great. I have nothing but good things to say about their customer service and the quality work they provide.

July 27, 2026
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Rated 5 out of 5 stars

Highly recommend

Ive used this company for both engagement ring and for matching earrings. They have made the process simple and easy for getting custom made earrings and ring

June 17, 2026
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Rated 5 out of 5 stars

Great experience!

Great customer service communication about my questions. They also offer hand models in various sizes to help you see how the ring would look! Great service, great product, and a great price.

May 6, 2026
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Rated 5 out of 5 stars

I reached out to purchase a customized…

I reached out to purchase a customized ring for my wife and I was connected with Liz. She was phenomenal. She communicated thoroughly and quickly. She helped me through every part of the process. With her assistance, I felt confident in knowing that I could give my wife a long overdue upgrade. I would purchase again !

April 11, 2026
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Rated 5 out of 5 stars

Beautiful Ring, GREAT QUALITY

They let me know it would take up to 4 weeks to have my ring made. I received my ring in the mail with standard shipping way before the time frame ended. My ring is beautiful, it fits perfectly, and I can tell it is well made. It compliments my wedding stack beautifully

April 3, 2026

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