Printify Reviews 

Beware!!!

Printify is easy to use until something goes wrong, then the customer service is woeful. This has happened time and time again with them.

Email after email of copy and paste ‘wait longer’ ’we know it’s frustrating’
Weeks of frustrating communication and the latest - an order which was sent to production on 5th July STILL sat ‘in production’ on now 24th July????

I asked them ‘can you just CALL the print provider?’ and they say they can only correspond with them through email?
What company in this day and age only communicates through email? It’s absurd.

I asked 6 times for it to be escalated to a manager, and was told anything from ‘our department can handle it’ to ‘they will contact you within 2 business days’

A team leader did eventually reach out and say they would EMAIL the print provider again - guess what? No response, no movement on production.
Meanwhile my customers are complaining and my business is suffering and I’m handing out refunds. I’ve explained this to Printify but they just don’t care.

I think the 5 star reviews on here are false and they bombard Trustpilot with 5 star reviews to skew. Read the real 1 star reviews to get a true picture of how this company operates!!

Shame on you Printify, you need to do better!

Very honest, upfront & transparent.
No hesitation in recommending to others.

I live in Canada and want my products to be produced and sold in Canada. This website first said that this was absolutely possible, but then I see a lot of the costs are in USD instead of CAD, and the shipping estimates seem to be made as if products were produced and sold in the USA... It is very annoying to be converting values on important topics as costs/profits, especially when we will not even be using USD... I would much rather prefer having it all in CAD!

Overall pretty easy to use, my biggest issue is shipping prices sometimes, it cost $4.99 to print ship a decal, which is absolutely ridiculous because that is no where close to what it costs the company to ship a decal. Sometimes the products listed will state one cost, but when you actually click on them go to in and use them that isn't the cost available.... customer service is pretty good though.

Printify is easy for beginners like me. I've enoyed creating and designing.

I am a customer of Printify. I’m leaving a one star review because there is a pattern with this company where they run out of stock of a certain apparel item and it’s color, and it takes a very long time before it’s restocked. I have lost customer sales because of this. Specifically, they have an apparel item, the jersey muscle tank. They have been out of the color, dark gray heather for over two months. Unacceptable.

I placed a large order with Printify for my small business and received over 90 defective shirts — the entire order, unusable.

I contacted support immediately. We are now into the third week.

Since then: nothing. Every reply is the same copy-paste line — "your case has been escalated to a supervisor," "the supervisor is personally handling it," "please wait." I was promised a supervisor call. The call never came. No refund, no replacement, no answer from anyone with actual authority.

And the damage is far bigger than the order itself. Every one of those 90+ customers cost me money to acquire — paid advertising, marketing spend, weeks of work building the store. Now they've received nothing usable and are demanding their money back, so I'm refunding them out of my own pocket. So I'm paying three times over: the $1,200+ order, the full customer refunds, and the entire ad spend it took to win those customers in the first place. All of it wasted because of a defect that was 100% Printify's fault — and they won't even pick up the case.

Understand this before you order: if something goes wrong at scale, you are on your own. Printify's support does not resolve — it stalls. Three weeks of scripted replies on a 90+ item defective order isn't support, it's damage handed straight back to the customer.

I would leave zero stars if I could.

I am extremely satisfied with Printify's services, the shipping was prompt, and my customer was pleased as well.

Easy to use and i love listing details with recommendation.

I have a feedback for you. When you are providing me with mock ups there should also be color chart provided otherwise how will the customer know what to order. You are providing a size chart which is super helpful. And if u cannot provide the color chart i must at least be able to edit the mock ups and add color names on the image or something before publishing.

Second feedback my first order was placed recently. and i got an email saying production on hold because the chosen color tshirt was out of stock with the printer and i was asked to chose next printer. Look for me you are the fulfilling party you need to take care of these things at your back end. If there is a technical design issue for sure involve me but when i have paid printitfy for the order then you guys need to figure out your back end. it is also not nice to change charges after an order has been placed. i Just cannot tell you how much time goes into putting the shop together and making the designs and promoting on social media along side a full time job. I want to blindly be able to leave the production side to you as you are the expert and not me.
I hope i was able to explain my experience and where i think there is definite scope for improvement. Hoping this message reaches the right people.

First time ever using something like this and absolutely love it. The only thing that I would change is to possibly have the editor indicate layers. I.e if I want to change the "Background layer" to a certain item it would be really useful to have background, forefront, ect be selectable.

They have good quality materials and good quality printing facility. So far I have not received any complaint from my customers. But, they should not ship from China because before a shipment used to cost me around $6 now is is costing me $18 and transit time has also been doubled. They should put bulk stock in their US warehouses so they could fulfill orders from US warehouses to US customers.

Printify has been an amazing platform for my print-on-demand business. It's easy to use, integrates perfectly with Etsy, offers great product quality, and the support team is always helpful. Highly recommended! ⭐⭐⭐⭐⭐

I like Printify over every other POD I have tried. Customer Service works with me very well if there is a problem with an order or anything else. Everything is very easy and spelled out. My orders are always on time or early. The program is very user friendly and the products in the catalog up to date.

The site is generally very easy to use, with a few glitches now and then. I have problems with organizing my products, pretty routinely. Printify needs to work on it. I cannot move products past 10 items in one of my stores. Otherwise I'm happy with the site.

It will be verry helpful if you put more quality life time model mockups on products like Gildan 18000 and Comfort Colors 1717. The life style mockups you put recently are not enouph and defenetly don't match the washed effect of the Comfort Colors 1717 t-shirts. And your AI Genarator make is low quallity and low size mockups too, so I defenetly can not use Printify mocups and still have to buy it.

So far, I've really enjoyed using Printify. My experience with Print on Demand was limited beforehand, but they've made it easy to follow the instructions and the templates. The occasional emails about POD offer tips, tricks, and overall guidance that tends to be helpful, too.

Printify is awful for an international business model. The delivery issues are appalling. And btw, FedEx is the worst delivery company out there, and printify relying on them just shows that they don't care about the service quality. Worst experience ever, do not recommend them.

This has been a fun and learning experience for me. Someone who never thought would be customizing product and selling them, and having my own little shop!

The possibilities are literally endless! Whatever you can imagine, it can be brought to life and people from around the world could be wearing/using it!

You're offering a few things I can't get anywhere else. The only thing I'd ask for, and it's important: lower prices! After charges, fees, and marketing sometimes I feel Printify is the only one making real money.As a result I am always shopping other providers for a better deal.